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Automotive Service Manager Jobs in Draper, UT (NOW HIRING)

Mark Miller

Automotive Technician

Salt Lake City, UT · On-site

$80K - $120K/yr

Reporting to the Team Leader, Service Advisor, and/or Service Management, the Technician services ... Certification by the National Institute for Automotive Service Excellence (ASE) is a plus.

Workstream

Service Manager

Salt Lake City, UT · On-site

$70 - $90/hr

Team Karl Malone Automotive Group WHAT WE OFFER (AKA: WHY YOU'LL LOVE IT HERE) At Team Karl Malone ... Build and manage the service department budget * Monitor KPIs, productivity, CSI, and profitability

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Draper, UT

Automotive Service Manager information

See Draper, UT salary details

$29.4K

$70.8K

$135.1K

How much do automotive service manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for automotive service manager in Draper, UT is $70,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $75,700.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are popular job titles related to Automotive Service Manager jobs in Draper, UT?

For Automotive Service Manager jobs in Draper, UT, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Draper, UT look for?

The top searched job categories for Automotive Service Manager jobs in Draper, UT are:

What cities near Draper, UT are hiring for Automotive Service Manager jobs?

Cities near Draper, UT with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Draper, UT as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $70,810 per year, or $34 per hour.

Automotive Service Technician

Doug Smith Chrysler Dodge Jeep Ram American Fork

American Fork, UT • On-site

$50K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Job Types: Full-time, Commission
Pay: $50,000.00 - $120,000.00 per year
What We Offer:
  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holiday pay
  • Employee discounts on vehicle purchases, parts, and service
  • Career advancement opportunities within the company

Responsibilities
What you will be doing as a Technician:
  • Address the customer's primary concern
  • Properly document the cause and the correction in our DMS
  • Perform the work on each repair order efficiently and follow the dealerships, State of Utah, and factory standards.
  • Perform a quality Multi-Point Inspection and record all results within the ASR Program.
  • Ability to communicate with the Service Advisors and Parts Advisors
  • Notify the Service Advisor immediately of any outlying issues that may take longer than promised
  • Keep your workspace clean and clutter-free
  • Complete all your Factory Web Training promptly and stay current with all training
  • Respect the customer's vehicle, keep it clean, and clean up any mess made during repairs.
  • Understand all Factory warranties Policy and Procedures

Qualifications
  • 2 to 3 years of automotive experience preferred
  • Factory Training is preferred but not required
  • Self-motivated to be a productive technician
  • Communication skills, patience, creativity, eye for detail
  • General mechanical skills
  • Brand-specific training/certification is preferred but not required.
  • Safety and Emissions certification preferred but not required
  • Basic computer skills

Doug Smith Chrysler Jeep Dodge Ram is a trusted, family-owned dealership proudly serving the American Fork community for over 40 years. We're committed to providing exceptional customer service and building lasting relationships through honesty, transparency, and teamwork. Our employees are the heart of our success, and we strive to create a positive, growth-oriented workplace where every team member can thrive.
EEOC Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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