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Automotive Service Manager Jobs in Decatur, AL (NOW HIRING)

We are dedicated to providing exceptional automotive service with a focus on transparency and care ... Career Path Service Technician → Service Manager → General Manager Compensation Pay: $50,000 ...

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Automotive Service Manager information

See Decatur, AL salary details

$29.5K

$71K

$135.5K

How much do automotive service manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for automotive service manager in Decatur, AL is $71,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $75,900.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
What are popular job titles related to Automotive Service Manager jobs in Decatur, AL? For Automotive Service Manager jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Decatur, AL look for? The top searched job categories for Automotive Service Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Automotive Service Manager jobs? Cities near Decatur, AL with the most Automotive Service Manager job openings:
Infographic showing various Automotive Service Manager job openings in Decatur, AL as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $71,008 per year, or $34.1 per hour.

Automotive Service Manager

Express Tires

Huntsville, AL

Full-time

Re-posted 8 hours ago


Job description

Invite a friend Back to job search Job Description: Automotive Service Manager (Customer Service / Retail Management / Inventory Control / Automotive Services) As an Automotive Service Manager, you will set the highest standards of excellence and personify our core values to support operations in the sales department of your assigned store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures. Specific duties for this customer service role include, but are not limited to: Providing support in the store recruiting process by assisting the Store Manager on final employment decisions Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments Coaching service department teammates on all operational issues of working the process within the Tire Guru systems and service standards working with CTC process Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.

Evaluating performance and productivity of all service department personnel Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed Ensuring store safety, including the use of and maintenance of safety equipment Ensuring equipment/hardware layout and positioning within the service department in accordance with CTC standards Supervising shop area, equipment and teammates for compliance with company safety procedure Coaching personnel on enforcing wheel torqueing process Ensures that proper inspections are being conducted in accordance to the CTC process Experience and Skills We are seeking an Automotive Service Manager who possesses outstanding leadership and store management skills, as well as the ability to work in a fast-paced work environment. In addition, you should be highly organized and detail-oriented, with the ability to mentor others in a manner that ensures store efficiency. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to develop professional relationships with customers and subordinates alike.

Specific qualifications for this automotive services role: High school diploma or GED; Bachelor's degree in a related field, a plus Minimum 2 years of experience as a Service Manager Proven track record of exceeding business objectives Excellent leadership skills to manage and motivate a team Ability to work efficiently both individually and as part of a team Solid knowledge of basic OSHA laws and MSDS Compliance We are proud to be an EEO employer M/F/D/V.