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Automotive Service Manager Jobs in Tennessee (NOW HIRING)

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Automotive Service Manager information

See Tennessee salary details

$28.6K

$68.7K

$131.2K

How much do automotive service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for automotive service manager in Tennessee is $68,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $73,500.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Tennessee? The most popular types of Automotive Service jobs in Tennessee are:
What are popular job titles related to Automotive Service Manager jobs in Tennessee? For Automotive Service Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Tennessee look for? The top searched job categories for Automotive Service Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Automotive Service Manager jobs? Cities in Tennessee with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,748 per year, or $33.1 per hour.

Automotive Service Manager

Walker Automotive,Inc

Clarksville, TN

$85K - $150K/yr

Full-time

Posted 9 days ago

Job description

?? LEAD THE BEST. BECOME THE FACE OF AUTOMOTIVE EXCELLENCE.Position: Shop Manager & Service Writer (Executive Leadership & Client Advisor)Company: Walker Automotive Inc.Location: Elkton, KYEarning Potential: $85,000 – $150,000+ per year (Gross Profit Commission + Net Profit Growth Bonuses)Are You Ready to Lead a Revolution in Auto Repair?

Most auto repair shops operate on outdated high-pressure tactics, corporate greed, and cold, transactional service. Not us.

At Walker Automotive, we are on a mission to redefine industry standards by putting people before profits and delivering an unforgettable "WOW" experience to every single client who walks through our doors.

We are searching for a high-energy, integrity-driven leader who doesn't just want a job—they want to build a legacy. As our Shop Manager & Service Writer, you will be the captain of our ship, the guardian of our values, and the ultimate driving force behind our growth.

?? WHY TOP LEADERS CHOOSE WALKER AUTOMOTIVE?? 1. High-Income Potential That Rewards YOUR Results

We don't cap your success. With our commission plan tied directly to your Gross Profit performance and future store bonuses linked to net profit growth, realistic earnings range from $85,000 to $150,000+ annually.

??? 2. A True Team Democracy—Not a Corporate Dictatorship

Your voice matters here. You won't be micro-managed by suit-and-tie executives who haven't stepped foot in a shop bay. You will help shape our culture, streamline our processes, and lead a passionate team in an environment built on mutual respect.

?? 3. World-Class Elite Training & Networking

We invest heavily in your personal and professional development:

  • World-Class Coaching: Full enrollment in industry-leading Shopfix & Salesfix training systems.

  • 40 Hours Paid Continuing Education: Annual dedicated growth time paid by us.

  • National Networking: Travel to premier industry conferences to learn and network alongside the nation's top shop owners and leaders.

?? 4. Clear Career Advancement Path

We build leaders from within. This role is a direct launchpad to growing into a full Store Manager position with expanded profit-sharing bonuses.

?? THE ROLE: LEADER, ADVISOR, AND VALUES-KEEPER

You are the primary champion of our culture, holding the team accountable to excellence while guiding our clients with 100% transparency:

  • Command Shop Operations: Direct workflow, optimize technician workloads, and lead morning setup (7:00 AM) to evening wrap-up (5:00 PM).

  • Deliver the "WOW" Experience: Build lasting client relationships through transparent, honest sales advice—ensuring every customer feels like family.

  • Lead by Example: Embrace a "whatever it takes" leadership mindset—whether that’s driving a client shuttle, picking up parts, or coaching a team member.

  • Drive Business Performance: Manage daily reconciliations, keep production moving efficiently, and exceed monthly shop goals.

? WHAT WE'RE LOOKING FOR

  • Proven Leadership: 5+ years of management/supervisory experience and 1+ years of high-level sales or advisory success.

  • Unshakeable Integrity: A commitment to honesty, accountability, and putting people first.

  • Technical Savvy: Proficient with Windows software, shop management tools, and typing at least 30+ WPM.

  • Professional Drive: Strong communication skills, basic financial acumen, a valid driver's license, and an upbeat, problem-solving attitude.

?? READY TO OWN YOUR FUTURE?

If you have the drive, passion, and leadership to command a high-volume, elite automotive shop, we want to talk to you.

?? Apply today to join the Walker Automotive Family and lead our team to victory!


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