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Automotive Service Director Jobs in Foley, AL (NOW HIRING)

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Automotive Service Director information

See Foley, AL salary details

$32.9K

$102.4K

$151.5K

How much do automotive service director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for automotive service director in Foley, AL is $102,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $128,400.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

More about Automotive Service Director jobs

What are the most commonly searched types of Automotive Service jobs in Foley, AL?

The most popular types of Automotive Service jobs in Foley, AL are:

What job categories do people searching Automotive Service Director jobs in Foley, AL look for?

The top searched job categories for Automotive Service Director jobs in Foley, AL are:

What cities near Foley, AL are hiring for Automotive Service Director jobs?

Cities near Foley, AL with the most Automotive Service Director job openings:

Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Foley, AL as of June 2026, with employment types broken down into 33% Full Time, 58% Part Time, 2% Temporary, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $102,360 per year, or $49.2 per hour.

Assistant Automotive Service Manager

Pensacola, FL

Group 1 Automotive, Inc.
Retail • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

85th of 155 rated car dealerships

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Group 1 Automotive, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Overview

Group 1 Ford of Pensacola is seeking a motivated and customer-focused Assistant Automotive Service Manager to join our growing team. This leadership role is ideal for an automotive professional who is passionate about delivering exceptional customer service, driving service department performance, and supporting the development of technicians and advisors. The Assistant Service Manager will work closely with the Service Manager to oversee daily operations, enhance the customer experience, and help ensure the department meets its sales, productivity, and profitability goals.

Responsibilities

  • Must have Ford experience 
  • Work with Service Director to forecast goals and objectives for the department and ensure they are met
  • Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction
  • Maintain daily sales and production records as required by dealership management
  • Develop and monitor budgets for the service department and keep dealership management informed of variances
  • Ensure that the service department meets all customer satisfaction (CSI) and financial goals
  • Establish and maintain good working relationships with customers to encourage repeat and referral business
  • Handle customer complaints tactfully, promptly, and with concern for the customer
  • Establish promotional service prices
  • Ensure proper repair techniques are being used
  • Schedule training as necessary for technicans and service advisors
  • Stay up to date on product changes and new products
  • Ensure that all necessary shop equipment is in proper and safe working condition
  • Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc
  • Other duties may be assigned by management
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors

Qualifications

  • Two or more year’s management experience in an automotive service department
  • ADP Dealer Services Experience a plus
  • Ability to work independently and be self-motivated
  • A desire to work in a commission, performance-based, environment
  • Great attitude with high-energy personality
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Ability to work well in a process driven environment
  • High school diploma or equivalent
  • Valid driver license in the state that you will work and a good driving record

We offer:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

What Group 1 Automotive employees say

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