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Automotive Service Advisor Jobs in Springfield, MO

Don Vance Auto Group

Service Advisor

Marshfield, MO · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Don Vance Auto Group

Service Advisor

Marshfield, MO · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Ozark Chevrolet

Automotive Service Technician

Ozark, MO

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow ... Communicate with Service Advisors about repair status, estimates, and customer recommendations.

Ozark Chevrolet

Automotive Service Technician

Ozark, MO · On-site

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow ... Communicate with Service Advisors about repair status, estimates, and customer recommendations.

Ozark Chevrolet

Automotive Service Technician

Ozark, MO · On-site

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow ... Communicate with Service Advisors about repair status, estimates, and customer recommendations.

Ozark Chevrolet

Automotive Service Technician

Ozark, MO

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow ... Communicate with Service Advisors about repair status, estimates, and customer recommendations.

Ozark Chevrolet

Automotive Service Technician

Ozark, MO · On-site

$41K - $60K/yr

Are you an Automotive Service Technician, Auto Mechanic, or GM Certified Technician looking to grow ... Communicate with Service Advisors about repair status, estimates, and customer recommendations.

Summit Truck Group

Service Advisor

Springfield, MO

Service Advisor Take your career to the Summit... At Summit Truck Group, one of the country's leading heavy duty truck dealer groups, our success depends on serving our customers with the best team ...

Camping World Holdings

Service Advisor

Springfield, MO · On-site

$50K - $75K/yr

Service Advisor Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services ...

Camping World Holdings

Service Advisor

Springfield, MO · On-site

$50K - $75K/yr

Service Advisor Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services ...

Premier Truck Group

Service Advisor

Springfield, MO · On-site

Service Advisor Responsibilities : Responsible for greeting customers coming into the service department for all service needs Take and determine appropriate course of action for all incoming service ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Springfield, MO

Automotive Service Advisor information

See Springfield, MO salary details

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How much do automotive service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive service advisor in Springfield, MO is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.14 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Springfield, MO?

The most popular types of Automotive Service Advisor jobs in Springfield, MO are:

What job categories do people searching Automotive Service Advisor jobs in Springfield, MO look for?

The top searched job categories for Automotive Service Advisor jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Automotive Service Advisor jobs?

Cities near Springfield, MO with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Springfield, MO as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Service Advisor Assistant

Bill Grant Ford, Inc

Bolivar, MO

Full-time

Re-posted 20 days ago

Job description

Established Ford dealership looking for Service Advisor Assistant. 

You'll work as a team with other advisors gathering vehicle and customer information in preparation for Service Department write up, moving vehicles, and providing any other Service Advisor assistance.  

Computer skills and knowledge is preferred.  

Ability to handle multiple ongoing projects at once is a requirement.  You'll be on your feet and in constant motion.

Experience with automotive repair processes would be preferred. 

Future Service Advisor advancement possible with extended experience.   

 

Service Advisor Assistant Responsibilities:

  • Obtain customer and vehicle information.

  • Listen, Question, & report all vehicle symptoms to the Senior Advisor.  

  • Assist Technicians and Parts Counter obtaining a complete and accurate estimate of cost for labor and parts.

  • Greet customer and return their vehicle post repair.  

Service Advisor Assistant Requirements:

  • Previous experience at a dealership is a plus.

  • Knowledge of automobiles is a plus.  

  • Proven record of achieving exceptional customer satisfaction.

  • Very energetic personality.

  • Must be able to perform job duties in all weather elements.  

  • A desire for a long-term career with a growing organization.

  • Personal and professional integrity.

  • Must have legible penmanship.  

  • Computer skills and willingness to learn new programs.

  • Ability to learn new technology and repair and service procedures and specifications.

  • Ability to lift 50 pounds and work on your feet all day.

  • Ability to work in a fast-paced environment.

  • Basic computer skills.

  • Positive, friendly attitude .

  • High school diploma or equivalent.

We are an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability,  or any other protected characteristic as outlined by federal, state, or local laws.

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