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Automotive Service Advisor Jobs in Decatur, AL (NOW HIRING)

Our Mission is Simple: to create an uncommonly exceptional experience for guests' automotive needs ... Service Advisor manufacturer training and/or certifications * Minimum 3 years' experience and/or ...

Our Mission is Simple: to create an uncommonly exceptional experience for guests' automotive needs ... Service Advisor manufacturer training and/or certifications * Minimum 3 years' experience and/or ...

Our Mission is Simple: to create an uncommonly exceptional experience for guests' automotive needs ... Service Advisor manufacturer training and/or certifications * Minimum 3 years' experience and/or ...

Our Mission is Simple: to create an uncommonly exceptional experience for guests' automotive needs ... Service Advisor manufacturer training and/or certifications * Minimum 3 years' experience and/or ...

Automotive service advisor experience * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of ...

Automotive service advisor experience * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of ...

Automotive service advisor experience * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of ...

Automotive service advisor experience * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of ...

Automotive service advisor experience * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of ...

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Automotive Service Advisor information

See Decatur, AL salary details

$11

$24

$42

How much do automotive service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for automotive service advisor in Decatur, AL is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges Automotive Service Advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an Automotive Service Advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What Is an Automotive Service Advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

What job categories do people searching Automotive Service Advisor jobs in Decatur, AL look for? The top searched job categories for Automotive Service Advisor jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Automotive Service Advisor jobs? Cities near Decatur, AL with the most Automotive Service Advisor job openings:
Infographic showing various Automotive Service Advisor job openings in Decatur, AL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,567 per year, or $24.3 per hour.

Service Advisor - Automotive | 100% Commission | $60K-$120K+ | 2078

Adept Auto Repair

Madison, AL

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Service Advisor – Automotive | 100% Commission | $60K–$120K+

Adept Auto Repair | Madison, AL 35756

If you’re organized, driven, and great with people—this role is built for you.

Key Points

  • 100% commission pay structure
  • $60K–$120K+ earning potential
  • Monday–Friday schedule (No weekends)
  • Strong benefits package
  • Structured, high-volume shop environment
  • Growth-focused culture

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (about 10 minutes)

After applying, you’ll receive an automated text message with a phone number to complete your interview at your convenience.

Candidates who complete the Paige interview get priority.

We’re not looking for script readers. We’re looking for communicators, problem solvers, and structured professionals who can bring clarity to a fast-moving shop.

Adept Auto Repair in Madison, AL is hiring a Service Advisor who thrives on organization, accountability, and customer communication.

What We Offer

  • 100% commission-based pay
  • $60K–$120K+ earning potential
  • 100% employer-paid health insurance (employee)
  • 100% dental & vision (employee + family)
  • IRA with up to 3% match
  • Up to 3 weeks PTO
  • Paid uniforms
  • Structured, supportive environment

About the Shop

  • High-performing European + domestic repair facility
  • ~120 vehicles per week
  • Strong technician team and processes
  • Tekmetric + DBI workflow systems
  • Culture built on professionalism and accountability

Who Thrives Here

We’re looking for an Assertive Salesperson mindset:

  • Organized and structured
  • Strong communicator
  • Comfortable in fast-paced environments
  • Process-driven but adaptable
  • Motivated by results and customer trust

What You’ll Do

  • Communicate repair recommendations clearly
  • Write accurate estimates
  • Manage repair workflow
  • Coordinate technicians and customers
  • Drive ethical, education-based sales

Ideal Service Advisor Profile

“Do you thrive on organization and clear communication? We’re looking for a Service Advisor who values structure, accuracy, and consistency to keep our shop running smoothly. If you’re dependable, detail-oriented, and enjoy helping people through proven processes, this is the role for you.”

Optional Step (Recommended)

Complete our Culture Index profile as a proactive step in the application process:
https://go.cultureindex.com/s/HOeKcVbyrC