ZipRecruiter

Log In

1

Automotive Service Advisor Manager Jobs in Reston, VA

Asbury Automotive Group

Service Advisor

Manassas, VA · On-site

Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...

Asbury Automotive Group

Service Advisor

Woodbridge, VA · On-site

$70K - $100K/yr

Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...

Sheehy Honda

Automotive Service Advisor

Alexandria, VA · On-site

$200K/yr

Sell and manage extended warranties * Inspect repair quality and ensure that all work is complete ... Previous experience as a Service Advisor is preferred * Reynolds & Reynolds or similar DMS ...

Sheehy Honda

Automotive Service Advisor

Alexandria, VA · On-site

$200K/yr

Sell and manage extended warranties * Inspect repair quality and ensure that all work is complete ... Previous experience as a Service Advisor is preferred * Reynolds & Reynolds or similar DMS ...

Sheehy Honda

Automotive Service Advisor

Alexandria, VA · On-site

$200K/yr

Sell and manage extended warranties * Inspect repair quality and ensure that all work is complete ... Previous experience as a Service Advisor is preferred * Reynolds & Reynolds or similar DMS ...

Sheehy Honda

Automotive Service Advisor

Alexandria, VA · On-site

$200K/yr

Sell and manage extended warranties * Inspect repair quality and ensure that all work is complete ... Previous experience as a Service Advisor is preferred * Reynolds & Reynolds or similar DMS ...

previous page

Showing results 41-60

All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Manager JobsAutomotive Service Advisor Manager Jobs in Reston, VA

Automotive Service Advisor Manager information

See Reston, VA salary details

$12

$26

$47

How much do automotive service advisor manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for automotive service advisor manager in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

Automotive Service Advisor Manager jobs near you

Quick Lane Service Advisor

Ted Britt Automotive Group

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Description

Join the Ted Britt Automotive Group Team! We are looking for an experienced and customer-focused Automotive Service Advisor to join our Quick Lane location. This role is ideal for someone who excels in communication, thrives in a fast-paced environment, and is passionate about providing exceptional customer service.


Responsibilities

  • Assist customers with their vehicle service needs from check-in to delivery.
  • Provide accurate cost estimates and repair recommendations.
  • Coordinate repairs with technicians and communicate updates to customers.
  • Review completed work and ensure customer satisfaction.
  • Promote additional maintenance services and maintain profitability goals.

Qualifications

  • High school diploma or equivalent required; associate degree preferred.
  • Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role.
  • Strong knowledge of vehicle systems, maintenance, and repair processes.
  • Proficiency in dealership management systems (Reynolds preferred).
  • Excellent communication, organizational, and multitasking skills.
  • Ability to build trust and rapport with customers and technicians.
  • Proficient in Microsoft Office and general computer applications.
  • Valid driver's license with a clean driving record.
  • Professional appearance and positive attitude.

Compensation & Benefits

  • Competitive base pay plus commission opportunities
  • Medical, Dental, and Vision Insurance
  • LegalShield Coverage
  • Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
  • 401(k) with Employer Match
  • Paid Sick Leave, Vacation, and Holidays
  • Ongoing training and professional development
  • Employee discounts on vehicles, parts, and services

#ID26 #Ford

Apply