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Automotive Service Advisor Manager Jobs in Reston, VA

German Auto Group Inc

Service Advisor

Springfield, VA · On-site

$45K - $90K/yr

Competitive Compensation Job Summary We are looking for a Service Advisor to join our team. The ... Experience as an automotive service manager is preferred * Deep understanding of automotive ...

Car Guys

Automotive Service Writer

Woodbridge, VA · On-site

Automotive service advisor, automotive service writer, automotive dealership service writer, automotive dealership service advisor, auto service writer, auto service advisor, auto advisor, auto ...

Car Guys Inc.

Automotive Service Writer

Woodbridge, VA

$45K - $75K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys

Automotive Service Writer

Washington, DC · On-site

Career growth opportunities with advancement into Service Manager and Fixed Operations roles. Ongoing training in service sales and customer experience. Access to top automotive service advisor and ...

Jiffy Lube

Automotive Service Advisor

Oxon Hill, MD

$21 - $41/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing ... Assistant Manager roles. Qualifications: A minimum of 1 year of experience in a dealership ...

Jiffy Lube

Automotive Service Advisor

Oxon Hill, MD · On-site

$21 - $41/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing ... Assistant Manager roles. Qualifications: A minimum of 1 year of experience in a dealership ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Manager JobsAutomotive Service Advisor Manager Jobs in Reston, VA

Automotive Service Advisor Manager information

See Reston, VA salary details

$12

$26

$47

How much do automotive service advisor manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for automotive service advisor manager in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

Automotive Service Advisor Manager jobs near you

Service Advisor

German Auto Group Inc

Springfield, VA • On-site

$45K - $90K/yr

Full-time

Medical

Re-posted 29 days ago

Job description

Benefits:
  • Bonus based on performance
  • Health insurance

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. 
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing, addressing customer inquiries, and managing required documentation.
(Salary & Commission)
 
Responsibilities 
  • A high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
  • Previous experience at dealership/service center a plus