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Automotive Parts Associate Jobs in Springfield, MA

Parts Associate Monaco Ford - Glastonbury, CT About the Role: Monaco Ford is looking for a ... Experience in the automotive field or familiarity with automotive parts is a plus * Experience with ...

Parts Associate Monaco Ford - Glastonbury, CT About the Role: Monaco Ford is looking for a ... Experience in the automotive field or familiarity with automotive parts is a plus * Experience with ...

Parts Associate Monaco Ford - Glastonbury, CT About the Role: Monaco Ford is looking for a ... Experience in the automotive field or familiarity with automotive parts is a plus * Experience with ...

Parts Associate Monaco Ford - Glastonbury, CT About the Role: Monaco Ford is looking for a ... Experience in the automotive field or familiarity with automotive parts is a plus * Experience with ...

Parts Department Associate

Hartford, CT · On-site

$16.25 - $21.75/hr

Identifying and purchasing the correct automotive parts for vehicles in our shop * Assisting service writers regarding part availability, pricing, and compatibility * Ensure accurate documentation of ...

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Automotive Parts Associate information

See Springfield, MA salary details

$11

$18

$26

How much do automotive parts associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for automotive parts associate in Springfield, MA is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Parts Associate, and why are they important?

To thrive as an Automotive Parts Associate, you need a solid knowledge of automotive systems, inventory management, and parts identification, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is typically required. Strong customer service skills, attention to detail, and effective communication help you excel in assisting customers and coordinating with service teams. These abilities ensure accurate parts delivery, enhanced customer satisfaction, and efficient store operations.

What are the typical daily responsibilities of an Automotive Parts Associate?

As an Automotive Parts Associate, your day is often a mix of customer service and inventory management. You’ll help customers—both retail and professional—identify and locate the correct parts for their vehicles, answer product questions, and process sales transactions. Additionally, you’ll be responsible for stocking shelves, receiving and organizing new shipments, and maintaining accurate inventory records. Teamwork is essential, as you’ll frequently collaborate with service technicians and other associates to ensure customers receive timely and accurate assistance.

What is the difference between Automotive Parts Associate vs Automotive Service Technician?

AspectAutomotive Parts AssociateAutomotive Service Technician
Required CredentialsHigh school diploma; some certifications like ASE parts specialist helpfulHigh school diploma; ASE certifications often required
Work EnvironmentRetail auto parts store, warehouseAuto repair shop, dealership service center
Job FocusAssisting customers, managing inventory, selling partsDiagnosing, repairing, and maintaining vehicles

The main difference is that Automotive Parts Associates primarily handle customer service, inventory, and sales of auto parts in retail settings, while Automotive Service Technicians focus on diagnosing and repairing vehicles. Both roles require some technical knowledge and certifications, but their daily tasks and work environments differ significantly.

What does an Automotive Parts Associate do?

An Automotive Parts Associate assists customers in finding and purchasing the correct auto parts and accessories for their vehicles. They maintain inventory, process orders, and provide knowledgeable advice on product compatibility and installation. Their role often includes stocking shelves, checking for part availability, and handling returns or exchanges. Good communication skills and a strong understanding of automotive components are essential for success in this position.
What are the most commonly searched types of Automotive Parts jobs in Springfield, MA? The most popular types of Automotive Parts jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Automotive Parts Associate jobs? Cities near Springfield, MA with the most Automotive Parts Associate job openings:

Kia Automotive Parts Associate

BALISE MOTOR SALES MASTER

West Springfield, MA • On-site

$16 - $24/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago


Job description

Parts Counter Associate
The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.
Job Description:
  • Tracking all incoming and outgoing parts for dealership
  • Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
  • Packaging and shipping parts back to the manufacturer
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.
  • Providing highest quality of customer service
  • Answer phone calls providing price quotes and other information
  • Notify Parts Manager of out-of-stock parts or materials that need immediate attention
  • Notify Service Advisor and/or Customer when specialty parts have been received
  • Notify the Body Shops when all parts have been arrived and when they will be delivered
  • Assist in putting all order away in a timely manner
  • Follow up on backordered parts
  • Other duties assigned by the Parts Manager

Environmental & Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds
  • This position may require up to 0-5% travel

Benefits Include:
  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

Skills & Requirements:
  • Experience in the automotive Parts Field
  • Customer service and organization skills
  • Familiarity with the vehicle products is preferred, but not required
  • CDK Knowledge and Experience is preferred, but not required