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Automotive Operations Director Jobs in Ridgewood, NY

Sales Operations Director

Melville, NY · On-site

$160 - $240/hr

... automotive systems, medical systems, and industrial test equipment. Mini-Circuits' sells its ... The Director of Sales Operations is responsible for leading and optimizing the sales operations ...

Sales Operations Director

Melville, NY · On-site

$160K - $240K/yr

... automotive systems, medical systems, and industrial test equipment. Mini-Circuits' sells its ... The Director of Sales Operations is responsible for leading and optimizing the sales operations ...

Sales Operations Director

Melville, NY · On-site

$160K - $240K/yr

... automotive systems, medical systems, and industrial test equipment. Mini-Circuits' sells its ... The Director of Sales Operations is responsible for leading and optimizing the sales operations ...

Director Operations

Bayonne, NJ · On-site

$80K - $90K/yr

The Director of Operations will ensure that an exceptional level of customer service is always ... A valid driver's license and current automobile insurance is required. Real Estate License (when ...

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Automotive Operations Director information

See Ridgewood, NY salary details

$34.8K

$110.3K

$183.8K

How much do automotive operations director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive operations director in Ridgewood, NY is $110,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $138,800.00 per year, depending on experience, location, and employer.

What is an automotive operations director?

An Automotive Operations Director is a senior management professional responsible for overseeing the daily operations and strategic direction of an automotive business, which could include dealerships, manufacturing plants, or service centers. Their duties often involve managing staff, optimizing processes, ensuring compliance with regulations, and driving profitability. They work closely with other executives to set goals, implement policies, and ensure customer satisfaction. Strong leadership, industry knowledge, and operational expertise are essential for success in this role.

How does an automotive operations director typically collaborate with other departments to ensure smooth dealership performance?

An Automotive Operations Director works closely with sales, service, finance, and parts departments to align strategies and operational goals across the dealership. Regular meetings and cross-departmental reporting are common to monitor performance metrics, resolve bottlenecks, and implement process improvements. This role often acts as a bridge between upper management and department heads, facilitating communication and ensuring that all teams work towards shared objectives. Effective collaboration is essential for maintaining customer satisfaction, hitting sales targets, and optimizing overall dealership profitability.

What are the key skills and qualifications needed to thrive as an automotive operations director, and why are they important?

To thrive as an Automotive Operations Director, you need strong leadership abilities, in-depth knowledge of automotive business operations, and a relevant bachelor's degree in business or automotive management. Familiarity with dealership management systems (DMS), inventory management software, and industry certifications such as NADA or ASE can be highly beneficial. Outstanding communication, problem-solving, and team-building skills set top performers apart in this role. These skills are critical for optimizing operational efficiency, ensuring profitability, and leading teams effectively in a competitive automotive market.

What is the difference between Automotive Operations Director vs Automotive Service Manager?

AspectAutomotive Operations DirectorAutomotive Service Manager
CredentialsExperience in automotive management, possibly a degree in business or automotive technologyASE certifications, automotive technician background, management experience
Work EnvironmentOversees multiple departments, strategic planning, high-level decision makingManages service department, oversees technicians, customer service focus
Employer & Industry UsageUsed in dealerships, automotive groups, corporate settingsCommon in service centers, dealerships, independent garages
Search & Comparison IntentLooking for high-level management roles in automotive operationsSeeking managerial roles focused on service department operations

The Automotive Operations Director focuses on strategic oversight and overall management of automotive operations across multiple departments or locations. In contrast, the Automotive Service Manager concentrates on day-to-day management of the service department, customer satisfaction, and technician supervision. Both roles require automotive industry experience, but the Operations Director has a broader, more strategic scope.

What job categories do people searching Automotive Operations Director jobs in Ridgewood, NY look for?

The top searched job categories for Automotive Operations Director jobs in Ridgewood, NY are:

What cities near Ridgewood, NY are hiring for Automotive Operations Director jobs?

Cities near Ridgewood, NY with the most Automotive Operations Director job openings:

Infographic showing various Automotive Operations Director job openings in Ridgewood, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $110,284 per year, or $53 per hour.

Automotive Operations Manager, Keys

Dent Wizard

New York, NY • On-site, Remote

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Dent Wizard rating

7.4

Company rating: 7.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

130th of 375 rated vehicle maintenance


Job description

For a quick application text APPLY1 to 82174
About Dent Wizard
Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
As an Operations Manager, Keys your essential job functions include:
Customer Relations, Administration, and Compliance: (30%)
  • Drive a culture of excellence in service delivery to meet and exceed customer expectations.
  • Address customer concerns and implement corrective actions as needed.
  • Lead and supports implementation of division strategic initiatives with Key Leadership
  • Participate in R&D projects to enhance DW's technical capabilities.
  • Create a positive, productive working environment consistent with Dent Wizard's Core Values.
  • Identify value-added customer solutions.
  • Direct inventory process via cycle counts and physical inventories.
  • Continuously evaluate and identify supply cost control measures, including inventory control best practices within the key line of business.

Operational Efficiency and Financial Management: (30%)
  • Optimize service processes and workflows to enhance efficiency without compromising quality, ensuring timely service delivery and adherence to customer SLA's
  • Effectively manage resources, including personnel, equipment, and supplies, to achieve optimal service delivery.
  • Maintain open and effective communication channels within the team and collaborate with other departments to ensure seamless operations.
  • Establish and enforce quality standards to guarantee consistency and excellence in service offerings.
  • Responsible for budget adherence, cost control, and identifying opportunities for cost-saving measures.
  • Serve as subject matter expert to support technician development and address/solve issues as they arise.
  • Promote communication with customers to maintain open lines of communication ensuring all operational objectives are met.
  • Ensure adequate coverage for vacations, as well as emergency/unplanned assignments on an as needed basis
  • Stay informed about industry trends, customer preferences, and competitor activities to make informed input for strategic planning.

Leadership, Mentoring and Coaching (20%)
  • Lead and inspire a team of key service technicians and lead/supervisory key technicians to ensure a customer-centric mindset and adherence to service standards.
  • Monitor and evaluate team performance, providing constructive feedback and implementing strategies for continuous improvement.
  • Execute training programs to enhance the skills and knowledge of the service team, fostering a culture of continuous learning.
  • Interview, hire, and onboard new key service technicians providing positive onboarding experience.
  • Ensure key technicians adhere to industry regulatory compliance.
  • Parter with various enabling function leaders ensuring key technicians and leads or supervisors have working tools, equipment, and fleet.

Sales and Business Development: (20%)
  • Partner with Sales to capitalize on large scale opportunities within the market.
  • Build and solidify relationships with key customers and network to initiate relationships with prospective customers.
  • Drive results through sales and negotiation, creating win-win solutions for the customer and Dent Wizard.

Other Duties as Assigned
Competencies Required
  • Key Technical and Industry Knowledge
  • Coach and Influencing
  • Results Oriented
  • Creativity
  • Initiative

Position Requirements
  • 5+ years of proven leadership/influence experience in a mobile environment where employees are dispersed geographically
  • Ability to manage, forecast and coordinate key tech resources to maintain key production.
  • Proficient in key duplication/key cloning process and programming
  • Full knowledge of key types and key parts
  • Ability to manage through conflict resolution with customer operations manager
  • Demonstrated organizational skills with the ability to manage multiple projects simultaneously
  • Up to 70% travel throughout assigned Division may be required

Physical Job Requirements
  • Continuous viewing and data input into a computer.
  • Ability to lift up to 40 lbs. occasionally.
  • Frequent walking, standing, lifting, bending, squatting.

Drug Policy
  • All applicants being considered for employment must pass a pre-employment drug screening and background check.

The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$85,860-$95,000/Year
We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.

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