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Automotive Internet Manager Jobs in Indiana (NOW HIRING)

He/she locates automotive parts from a variety of source options (such as the internet, vendors ... The position reports to the Dealership Manager with a dotted line report to the Service/Shop ...

He/she locates automotive parts from a variety of source options (such as the internet, vendors ... The position reports to the Dealership Manager with a dotted line report to the Service/Shop ...

Automotive Store Manager

IN ยท On-site

$65K - $95K/yr

Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general ... Strong POS computer and Internet skills * Leadership ability * Team building skills * Ability to ...

Showing results 21-40

Automotive Internet Manager information

What is an automotive internet manager?

An Automotive Internet Manager is a professional in a car dealership responsible for managing and responding to online sales leads and inquiries. They handle internet-based customer communications, update vehicle listings on websites, and ensure a smooth online sales process. Their goal is to convert online prospects into dealership visits and ultimately vehicle sales. They often work closely with the sales team to coordinate follow-ups and provide excellent customer service. Strong digital communication skills and automotive knowledge are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive internet manager?

To thrive as an Automotive Internet Manager, you need a strong background in sales, digital marketing, and automotive industry knowledge, often supported by experience in dealership operations. Familiarity with customer relationship management (CRM) systems, online lead generation tools, and inventory management software is typically required. Excellent communication, organizational skills, and the ability to build rapport online are crucial soft skills for engaging potential customers and coordinating with sales teams. These abilities are essential for effectively converting online leads into sales and ensuring a seamless customer experience in a competitive digital marketplace.

How does an automotive internet manager typically collaborate with sales teams to drive online leads into successful sales?

Automotive Internet Managers work closely with dealership sales teams by promptly responding to online inquiries, qualifying leads, and scheduling appointments for in-person visits or virtual consultations. They often act as the bridge between digital customers and sales representatives, ensuring a smooth transition from online interest to showroom engagement. Regular communication and lead status updates with the sales staff are crucial, as is training sales team members on best practices for internet-based customer engagement. This collaboration helps maximize the conversion rate of internet leads into finalized vehicle sales.

What is the difference between Automotive Internet Manager vs Automotive Sales Manager?

AspectAutomotive Internet ManagerAutomotive Sales Manager
Primary FocusOnline sales, digital marketing, lead managementIn-person sales, customer relations, dealership sales targets
Work EnvironmentOffice-based, digital platforms, CRM systemsDealership floor, showroom, direct customer interaction
Required SkillsDigital marketing, CRM proficiency, communicationSales techniques, negotiation, customer service
CertificationsOften requires automotive sales experience, CRM trainingAutomotive sales certification, dealership training

The Automotive Internet Manager primarily handles online sales channels, digital marketing, and lead management, working mainly in an office environment. In contrast, the Automotive Sales Manager focuses on in-person sales, customer relations, and achieving dealership sales goals. While both roles require automotive sales experience, the Internet Manager emphasizes digital skills, whereas the Sales Manager concentrates on direct customer interactions.

What cities in Indiana are hiring for Automotive Internet Manager jobs?

Cities in Indiana with the most Automotive Internet Manager job openings:

Infographic showing various Automotive Internet Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Automotive BDC Manager

North American Companies

Indianapolis, IN โ€ข On-site

Full-time

Re-posted 12 days ago


Key responsibilities

  • Manage the Automotive Customer Service BDC team to meet department metrics and goals related to customer contacts, appointments set, appointments show, and sales.

  • Oversee and report on BDC performance, including monitoring sales, appointments, and deal closures, and ensure proper documentation and reporting.

  • Train, evaluate, and manage BDC personnel, including hiring, disciplining, and installing processes and procedures.


Job description

Job Description:
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
• Maintain and increase ROI levels set by the company
• Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
• Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
• Be proficient in dealing with customers via telephone and email
• Measure and maintain performance levels set by the company
• Compile all necessary reports on a timely basis
• Manage employee schedules and time clock reporting for payroll
• Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
• Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
• Effectively utilize CRM and Lead Management tools
• Install processes and train employees
• Be knowledgeable about sales process, business philosophy, and products
• Knowledge of office practices and administrative procedures
• Train staff all processes 
• Will follow behavioral expectations consistent with the Company's visions/values
Job Requirement:Qualifications:
• Previous dealership experience required
• Must have sales experience
• Must have flexible availability
• Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
• Ability to work in call center environment
• Ability to organize and handle multiple tasks with flexibility
• Ability to thrive in a team environment and consistently display professional demeanor.
It's time to make the most important move of your career.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You!
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