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Automotive Fixed Operations Manager Jobs in Philadelphia, PA

CarVision.com

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Automotive Detailer

Maple Shade, NJ · On-site

$16 - $18/hr

Detail Manager / Fixed Operations Manager Job Summary The Automotive Detailer is responsible for cleaning and detailing vehicles inside and out. This role helps make sure all cars meet Maple Shade ...

Viewline Ventures

Operations Manager

Philadelphia, PA · On-site

Some of the fixes are coaching. Some are scheduling. Some are process. Some are tooling you will ... You are effective managing people you never see in person Bonus Points For * Operations at Uber ...

Subaru

Director - Service Operations

Camden, NJ · On-site

Maintains an understanding of retailer Service and Fixed Operations and works closely with the ... managers. Ability to provide coaching, constructive feedback, and direction to others. * Automotive ...

CJ's Tire and Automotive

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Store Operations Manager

Kimberton, PA · On-site

Looking to take your career as a Store Operations Manager to the next level? CJ's has been family ... automotive or retail management experience - A valid driver's license - The ability to handle ...

New

VITAS Healthcare

Operations Manager

Sharon Hill, PA

The Home Medical Operations Manager is responsible for the management and supervision of warehouse ... Must have valid drivers license and automobile insurance. * Computer experience including Windows ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Manager JobsAutomotive Fixed Operations Manager Jobs in Philadelphia, PA

Automotive Fixed Operations Manager information

See Philadelphia, PA salary details

$33.3K

$65.9K

$111.5K

How much do automotive fixed operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for automotive fixed operations manager in Philadelphia, PA is $65,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $79,200.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are the most commonly searched types of Automotive Fixed Operations jobs in Philadelphia, PA?

The most popular types of Automotive Fixed Operations jobs in Philadelphia, PA are:

What are popular job titles related to Automotive Fixed Operations Manager jobs in Philadelphia, PA?

For Automotive Fixed Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Philadelphia, PA look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Automotive Fixed Operations Manager jobs?

Cities near Philadelphia, PA with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,911 per year, or $31.7 per hour.

Fixed Operations Field Specialist

MSX International

Philadelphia, PA

Full-time

Re-posted 4 days ago

Key responsibilities

  • Assess dealership Fixed Operations by analyzing capacity, workflow, technician mix, and customer experience to identify opportunities for Express Service implementation.

  • Guide dealerships through the installation, training, and adoption of their Express Service business to maximize its effectiveness.

  • Coach and mentor dealership personnel to leverage Express Service, improve efficiency, and enhance customer satisfaction.

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

177th of 500 rated business services

Job description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

Why Join Us?

At MSX, you will drive operational excellence and elevate customer satisfaction across client's dealership Fixed Operations. In this field-based role, you'll assess service capacity, identify opportunities for Express Service implementation, and coach dealer teams to maximize throughput, sales, and revenue through efficient processes.

Make a Difference

As a Fixed Operations Field Specialist, you'll be the expert who evaluates dealership Fixed Operations holistically and pinpoints where an internal Express Service model can deliver the greatest impact.

By analyzing:

  • Current capacity and workflow
  • Technician mix
  • Customer experience

You'll determine how Express Service can unlock additional main shop availability for customer pay and warranty work-driving higher throughput, increased sales, greater revenue, and improved customer satisfaction through reduced wait times.

What You'll Do

  • Be the expert: Guide dealerships through installation, training, and adoption/growth of their Express Service business
  • Coach and mentor: Empower dealerships to embrace and confidently leverage Express Service to get the most out of it.
  • Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance.
  • Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message.
  • Leverage technology: Use Express Service tools and data-driven insights to drive utilization and success.
  • Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact.
Qualifications

What You Bring

  • 3-5 years in automotive Fixed Operations, with strong Express Service or Quick Lube background.
  • Proven ability to coach, train, and influence dealership personnel.
  • Strong analytical skills; comfortable interpreting KPIs and Repair Order data.
  • Excellent communication and presentation abilities.
  • Highly organized, self-motivated, and able to manage extensive travel.
  • Confidence in engaging with all levels of dealership staff.
  • Proficiency with Microsoft Office Suite.
  • Valid driver's license and clean driving record.
  • Home base within assigned territory and reliable vehicle.
  • Ability to travel up to 80% (mix of driving and flights, with overnights).
  • High school diploma or General Equivalency Diploma (GED) is required

Bonus Points If You Have

  • Prior roles as Service Advisor, Express Service Consultant, or Service Manager.
  • A college degree (or are currently working toward one).
  • Background in teaching, training, or coaching.
  • Experience working in fast-paced, independent roles where you set the tone for success.
  • Strong organizational skills and a proactive mindset.
  • Natural teaching mindset-always seeking improvement.
  • Passion for making a difference and driving success.
Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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