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Automotive Fixed Operations Manager Jobs in Rhode Island

AIPSO

Operations Manager

Johnston, RI · On-site +1

$84K - $134K/yr

Manage the overall operation of assigned Plans, including supervision of employees, establishment ... Experience 5 or more years' experience in the automobile insurance industry. Prior supervisory ...

New

Midas

Automotive Service Manager

Warwick, RI · On-site

$52K - $84K/yr

Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Deliver exceptional ...

Safeway Oil Change & Automotive Services

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Shop Foreman / Master Diagnostic Technician

Providence, RI · On-site

$70K - $90K/yr (+ commission)

Lead Automotive Technician / Shop Foreman Cranston, Rhode Island 02920 $70,000-$90,000 annually ... Help manage the daily workflow and operations of the service department * Assist technicians with ...

Veteran-friendly

Safeway Oil Change & Automotive Services

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Shop Foreman / Master Diagnostic Technician

Providence, RI · On-site

$70K - $90K/yr (+ commission)

Lead Automotive Technician / Shop Foreman Cranston, Rhode Island 02920 $70,000-$90,000 annually ... Help manage the daily workflow and operations of the service department * Assist technicians with ...

Veteran-friendly

Safeway Oil Change & Automotive Services

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Shop Foreman / Master Diagnostic Technician

Cranston, RI · On-site

$70K - $90K/yr (+ commission)

Lead Automotive Technician / Shop Foreman Cranston, Rhode Island 02920 $70,000-$90,000 annually ... Help manage the daily workflow and operations of the service department * Assist technicians with ...

Safeway Oil Change & Automotive Services

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Shop Foreman / Master Diagnostic Technician

Cranston, RI · On-site

$70K - $90K/yr (+ commission)

Lead Automotive Technician / Shop Foreman Cranston, Rhode Island 02920 $70,000-$90,000 annually ... Help manage the daily workflow and operations of the service department * Assist technicians with ...

Fleet Master Inc

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Automotive Technician Automotive Mechanic

Providence, RI · On-site

$55K - $65K/yr

This position reports to the Service Manager and offers stable career growth with opportunities for ... Collaborate with team members to maintain efficient shop operations Preferred Qualifications * 3+ ...

Veteran-friendly

Fleet Master Inc

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Automotive Technician Automotive Mechanic

Providence, RI · On-site

$55K - $65K/yr

This position reports to the Service Manager and offers stable career growth with opportunities for ... Collaborate with team members to maintain efficient shop operations Preferred Qualifications * 3+ ...

Veteran-friendly

Viti Inc

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Volvo Automotive Entry Level / QC Technician

Warwick, RI · On-site

$18 - $24/hr

Conduct multi-point safety inspections and post-repair quality checks to ensure all vehicle fixes ... Safely operate and test-drive customer and internal inventory to verify proper vehicle operation ...

Hope Global

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Quality Manager Automotive

Cumberland, RI · On-site

$99K - $117K/yr

The Quality Manager serves as the quality leader for the facility and works closely with Operations ... Minimum 8-10 years of progressive quality experience within automotive manufacturing or similarly ...

Amazon

Area Manager II - Johnston, RI

Johnston, RI · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Manager JobsAutomotive Fixed Operations Manager Jobs in Rhode Island

Automotive Fixed Operations Manager information

See Rhode Island salary details

$32.3K

$64K

$108.2K

How much do automotive fixed operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for automotive fixed operations manager in Rhode Island is $63,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $76,900.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are popular job titles related to Automotive Fixed Operations Manager jobs in Rhode Island?

For Automotive Fixed Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Rhode Island look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Automotive Fixed Operations Manager jobs?

Cities in Rhode Island with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,966 per year, or $30.8 per hour.

Operations Manager

AIPSO

Johnston, RI • On-site, Remote

$84K - $134K/yr

Full-time

Posted 2 days ago

New

Job description


 AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies.  However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.
Essential Duties & Responsibilities
  • Manage the overall operation of assigned Plans, including supervision of employees, establishment of work priorities and maintenance of performance standards as determined by Home Office management.
  • Plan, develop, monitor, and assure compliance with each Plan’s/mechanism’s policy and procedures on such tasks at Plan/Facility language amendments, application processing, producer certification, data entry, LAD, audit, computer operations, production services, telephone and written inquiries.
  • Meet with staff on a regular basis to discuss progress of work, resolution of problematic issues/concerns, and ensure standards for quality and quantity are consistently met.
  • Develop and direct training programs for staff development.
  • Monitor and continually assesses workload/flow to properly adjust priorities and staff assignments, to ensure efficient operations (quantity and quality standards are consistently met).
  • Monitor call distribution system, review logs, reports and any other pertinent material necessary to detect recurring slowdowns, areas of concern, or errors.  Once identified, propose and then implement an action plan to rectify such matters. 
  • Consult with ISPS staff to solve/resolve problems impeding computer and operational processing.
  • Prepare material regarding matters on appeal for inclusion in Board of Governors, Governing Committee, Subcommittee, or Task Force agendas.
  • May prepare reports for Governing Committee/Board of Governors, Subcommittee and Task Force meetings as needed.  May attend Governing Committee/Board of Governors meetings as needed.
  • May represent the Plan at deposition, court cases and Insurance Department hearings, when necessary.

Education
Bachelor's degree (BA/BS) from four-year college or university with supplementary insurance education preferred.  Additional appropriate experience will be considered in lieu of a degree. INS, IIA, API, AIM, CPCU, other insurance designations, and/or property/casualty licenses preferred.  Demonstrated commitment to ongoing insurance education.
Experience
5 or more years’ experience in the automobile insurance industry.  Prior supervisory experience required.  Customer service, policy processing and underwriting experience are preferred.   
Skills & Knowledge
  • Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel) to manage work.
  • Effective problem-solving skills, including ability to analyze complex issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
  • Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
  • Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
  • Demonstrate excellent organizational skills.
  • Ability to work independently and interact professionally and effectively in a team environment.
  • Provide leadership by example through feedback and input in group meetings and discussions.
  • Knowledge of the residual market automobile industry preferred, including knowledge of automobile insurance plan rules and regulations preferred.

Salary Range: $84,500 - $134,900 Annual.  Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
 
AIPSO is an equal opportunity employer.  To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.
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About AIPSO

Sourced by ZipRecruiter

Industry

Insurance services

Company size

201 - 500 Employees

Headquarters location

Johnston, RI, US

Year founded

1972

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