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Automotive Fixed Operations Manager Jobs in Illinois

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Automotive retail Sales Manager experience * Ability to set and achieve targeted goals * Proven ...

Automotive Sales Manager

Aurora, IL · On-site

$125K - $175K/yr

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Automotive retail Sales Manager experience * Ability to set and achieve targeted goals * Proven ...

Automotive Sales Manager

Aurora, IL · On-site

$125K - $175K/yr

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Automotive retail Sales Manager experience * Ability to set and achieve targeted goals * Proven ...

Automotive Sales Manager

Aurora, IL · On-site

$125K - $175K/yr

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Automotive retail Sales Manager experience * Ability to set and achieve targeted goals * Proven ...

... Fixed Operations. This role drives the performance of the store by attracting, developing, and ... Automotive retail Sales Manager experience * Ability to set and achieve targeted goals * Proven ...

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Automotive Fixed Operations Manager information

See Illinois salary details

$32K

$63.3K

$107.1K

How much do automotive fixed operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for automotive fixed operations manager in Illinois is $63,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $76,100.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are the most commonly searched types of Automotive Fixed Operations jobs in Illinois?

The most popular types of Automotive Fixed Operations jobs in Illinois are:

What are popular job titles related to Automotive Fixed Operations Manager jobs in Illinois?

For Automotive Fixed Operations Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Illinois look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Illinois are:

What cities in Illinois are hiring for Automotive Fixed Operations Manager jobs?

Cities in Illinois with the most Automotive Fixed Operations Manager job openings:

Infographic showing various Automotive Fixed Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,295 per year, or $30.4 per hour.

Fixed Operations Director- Regional

Oak Lawn, IL • On-site

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director based in Oak Lawn, Illinois (South Chicago suburban area.) This is an exciting opportunity in a growing, fast-paced industry.

The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton’s area dealerships.  The Regional Fixed Operations Director is responsible The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director based in Oak Lawn, Illinois (South Chicago suburban area.) This is an exciting opportunity in a growing, fast-paced industry.

The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton’s area dealerships.  The Regional Fixed Operations Director is responsible for the effective operation of all service & parts departments within the assigned Market.  The primary focus of the role is to ensure business growth and improve customer and associate experience. The RFOD is accountable for financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service and parts activities within the region

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

  • Pay range of $175,000-$250,000 per year- this includes incentive-based pay, so your skill and effort determine your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision and 401K
  • For additional benefit information please go to: NapletonCorp.MyBenefitsLibrary.com
  • PTO
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:

  • Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization).
  • Direct specific actions/accountability to address any out-of-line conditions or to capitalize on opportunities by priority.
  • Assist Service and Parts Managers & GM’s in development of and follow-up on “results oriented” business unit action plans.
  • Champion Napleton’s initiatives within the region (assess, train, implement, certify, etc.,).
  • Business unit interaction through in-store visits, telephone, and written correspondences.
  • Involvement in and coordination of collective marketing efforts.
  • Monitor morale & advise leadership of the region on appropriate courses of action.
  • Develop succession plan within the region for continuous service & parts operations development.
  • Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region.
  • Recruit, develop, and inspire high performing teams.
  • Evaluate and coordinate training initiatives / recognition and team building.
  • Participate in the annual budget preparation and validation with quantifiable data and initiatives.
  • Compliance and reporting of any activity that would expose the corporation to avoidable risk.
  • Effective leadership of assigned staff / coordinate external resources.

Job Requirements:

  • High School Diploma or equivalent and valid Driver’s License
  • 5+ year of Automotive Dealership Service and Parts Leadership (High Volume Dealership and/or Multi Unit)
  • Strong attention to detail
  • Ability to train and mentor
  • Prior managerial accounting & P/L responsibility.
  • Strong Leadership and organizational skills
  • Strong communication skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Fixed Operations Director, Automotive Service Director,