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Automotive Fixed Operation Director Jobs (NOW HIRING)

Janssen Ford

Parts and Service Director

Holdrege, NE · On-site

Fixed Operations Location: Multi-Store Automotive Group (3 Dealerships) Position Summary The Parts & Service Director is responsible for the leadership, profitability, growth, and operational ...

Janssen Ford

Parts and Service Director

Holdrege, NE · On-site

Fixed Operations Location: Multi-Store Automotive Group (3 Dealerships) Position Summary The Parts & Service Director is responsible for the leadership, profitability, growth, and operational ...

Janssen Ford

Parts and Service Director

Holdrege, NE · On-site

Fixed Operations Location: Multi-Store Automotive Group (3 Dealerships) Position Summary The Parts & Service Director is responsible for the leadership, profitability, growth, and operational ...

Camping World

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

Camping World

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

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How much do automotive fixed operation director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for automotive fixed operation director in the United States is $119,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is an automotive fixed operation director?

An Automotive Fixed Operation Director is a senior management professional in a car dealership or automotive group who oversees the fixed operations departments, which typically include service, parts, and sometimes the collision center. Their main responsibilities are to maximize profitability, ensure high levels of customer satisfaction, and manage the daily operations of these departments. They work closely with department managers to set goals, implement processes, and monitor performance metrics. Additionally, they are responsible for budgeting, staffing, and ensuring compliance with industry regulations and company policies.

What are the main challenges an automotive fixed operation director faces when managing service and parts departments?

Automotive Fixed Operation Directors often encounter challenges balancing customer satisfaction, operational efficiency, and profitability in service and parts departments. They must ensure high-quality service while managing labor costs, inventory levels, and meeting manufacturer standards. Additionally, they need to motivate and develop their teams, adapt to evolving automotive technologies, and respond proactively to fluctuating customer demand. Successful directors use strong leadership and data-driven decision-making to address these challenges and drive consistent performance.

What are the key skills and qualifications needed to thrive as an automotive fixed operation director, and why are they important?

To thrive as an Automotive Fixed Operation Director, you need extensive experience in automotive service management, strong business acumen, and a solid understanding of dealership operations, often supported by a relevant degree or certifications such as ASE. Familiarity with dealership management systems (DMS), service scheduling software, and inventory management tools is typically required. Outstanding leadership, problem-solving, and customer service skills help drive team performance and foster positive client relationships. These competencies are crucial for maximizing departmental efficiency, profitability, and customer satisfaction in a competitive automotive environment.

What cities are hiring for Automotive Fixed Operation Director jobs?

Cities with the most Automotive Fixed Operation Director job openings:

What are the most commonly searched types of Automotive Fixed Operation jobs?

The most popular types of Automotive Fixed Operation jobs are:

What states have the most Automotive Fixed Operation Director jobs?

States with the most job openings for Automotive Fixed Operation Director jobs include:

What are popular job titles related to Automotive Fixed Operation Director jobs?

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Automotive Fixed Operation Director jobs near you
Infographic showing various Automotive Fixed Operation Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $119,606 per year, or $57.5 per hour.

Fixed Operations Programs Manager

Mahwah, NJ • On-site

Volvo Group
Machinery Manufacturing • 10K+ employees
Learn more about Volvo Groupexternal

Full-time

Posted 19 days ago

Job description

Let's introduce ourselves

The Fixed Operations Programs Manager (Automotive) is responsible for developing, implementing, and continuously improving service programs that enhance automotive retailer service department performance, increase service capacity, improve operational efficiency, and deliver a consistent premium customer experience.

What We Are Looking For

This role supports the evolution and expansion of Volvo Simplified Service, Lean+ initiatives, and future operational excellence programs by partnering with retailers (automotive OEM dealerships), field teams, and internal stakeholders to create scalable solutions that improve service delivery, technician productivity, and customer satisfaction. In addition, this role will help support retailers (automotive dealerships) with digital service tools such as electronic multipoint inspection (eMPI) and digital service drive tablets.

What you'll do
  • Lead the development, growth, and continuous improvement of Volvo Simplified Service and operational excellence programs by defining service standards, identifying improvement opportunities, and evolving processes that enhance workshop efficiency, retailer performance, and the customer experience.
  • Drive successful implementation and adoption of service programs across the retailer network through strong business coordination, cross-functional alignment, change management, communication planning, and partnership with field teams, retailers, training, and internal stakeholders.
  • Develop and execute Lean+ and workshop improvement initiatives focused on increasing service capacity, optimizing technician productivity, improving repair flow, reducing operational waste, and supporting retailer profitability.
  • Analyze retailer performance, workshop operations, and customer experience insights to identify process gaps, operational constraints, and improvement opportunities that enable data-driven actions and measurable business results.
  • Establish program governance, performance tracking, and reporting frameworks to measure effectiveness, monitor retailer adoption, identify best practices, and ensure long-term sustainability of service initiatives.
  • Create and maintain service tools, standards, and supporting materials that enable consistent retailer execution, improve operational discipline, and support a premium customer-focused service experience.
  • Partner with technical operations, digital teams, field leadership, and retailer partners to develop future-ready service solutions that support evolving customer expectations, vehicle technology, electrification, and long-term aftersales growth.
What you'll bring
  • 5 - 7 years' experience in retail (automotive OEM dealerships) or wholesale automotive
  • Fixed Operations experience (automotive OEM dealerships) highly preferred
  • Bachelor's degree (or equivalent experience) in Automotive with a specialty in Fixed Operations
  • Strong communication skills - both written and verbal
  • Excellent time management skills, including the ability to effectively and efficiently use time to focus on the most impactful activities while challenging those that distract from the identified goal
  • Strong analytical skills, attention to detail, a strong work ethic and ability to work as a team and adhere to tight deadlines
  • The ability to travel 50% including overnight travel

Apply