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Automotive Dealership Service Manager Jobs (NOW HIRING)

Service Manager - Automotive Dealership Motor Werks | A Member of Murgado Automotive Group Barrington, IL Lead. Develop. Perform. Make an Impact. Motor Werks is seeking an experienced Service Manager ...

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Automotive Dealership Service Manager information

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$31.5K

$75.7K

$144.5K

How much do automotive dealership service manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for automotive dealership service manager in the United States is $75,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What does an automotive dealership service manager do?

An Automotive Dealership Service Manager oversees the service department at a car dealership. Their primary responsibilities include managing service technicians and advisors, ensuring high-quality customer service, and overseeing the scheduling and completion of vehicle repairs and maintenance. They also handle budgeting, monitor inventory, and ensure that all work complies with manufacturer standards. Additionally, Service Managers are responsible for resolving customer complaints and working to maximize department profitability while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as an automotive dealership service manager?

To excel as an Automotive Dealership Service Manager, you need a strong background in automotive repair, service operations, and customer service, often supported by industry certifications such as ASE and experience in dealership environments. Familiarity with dealership management systems (DMS), scheduling software, and diagnostic tools is essential. Exceptional leadership, problem-solving abilities, and effective communication skills help you motivate teams and ensure customer satisfaction. These competencies are crucial to maximizing service department efficiency, profitability, and customer loyalty in a competitive market.

How does an automotive dealership service manager typically collaborate with other departments within the dealership?

An Automotive Dealership Service Manager works closely with various departments such as sales, parts, and finance to ensure seamless operations and customer satisfaction. They coordinate with the parts department to ensure timely availability of components for repairs, and often communicate with sales to address customer feedback or vehicle warranty issues. Effective collaboration is key, as it helps streamline workflow, manage customer expectations, and maximize dealership profitability. Regular meetings and cross-departmental communication are common practices to maintain alignment and resolve any operational challenges.

What is the difference between Automotive Dealership Service Manager vs Automotive Service Advisor?

AspectAutomotive Dealership Service ManagerAutomotive Service Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and estimating costs
CredentialsExperience in automotive service, often certifications like ASE; managerial skillsAutomotive knowledge, customer service skills, often ASE certifications
Work EnvironmentService department management, team supervision, administrative tasksCustomer-facing, diagnostic discussions, sales of services

While both roles require automotive knowledge and certifications, the Service Manager focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. The Service Advisor primarily interacts with customers, explaining repairs, and selling services. Both roles are essential in a dealership but differ in responsibilities and daily tasks.

How to become an automotive dealership service manager?

To become an automotive dealership service manager, candidates typically need a combination of experience in automotive repair or service, strong leadership skills, and knowledge of dealership operations. Earning certifications such as ASE (Automotive Service Excellence) and gaining experience as a service advisor or technician can help advance to this role. A bachelor's degree in business, automotive technology, or a related field can also be beneficial.

What cities are hiring for Automotive Dealership Service Manager jobs?

Cities with the most Automotive Dealership Service Manager job openings:

What states have the most Automotive Dealership Service Manager jobs?

States with the most job openings for Automotive Dealership Service Manager jobs include:

What are popular job titles related to Automotive Dealership Service Manager jobs?

For Automotive Dealership Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Automotive Dealership Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,745 per year, or $36.4 per hour.

Steven Automotive Service Manager

Harrisonburg, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

About Steven Automotive GroupSteven Automotive Group is a family-owned and growing automotive organization committed to employee development, customer satisfaction, and operational excellence. With multiple dealerships and brands across the group, we are always looking for experienced automotive leaders who are ready to take the next step in their careers.Our dealerships include Steven Toyota, Steven Kia, Steven Nissan, Steven Hyundai, Steven Ford, and Steven Honda.We are building a strong pipeline of talented Service Managers for current and future opportunities throughout the Steven Automotive Group.About the RoleAs a Service Manager, you will oversee the daily operations of a dealership's Service Department while leading a team focused on customer satisfaction, technician productivity, profitability, and operational excellence.The ideal candidate is an experienced automotive leader who understands dealership service operations and knows how to develop people, improve processes, and drive results.Responsibilities Lead and oversee daily Service Department operations Develop, coach, and motivate Service Advisors and technicians Monitor department productivity, profitability, and customer satisfaction Ensure efficient workflow between Service Advisors, technicians, and Parts Assist with resolving customer concerns and escalated situations Monitor repair orders, service sales, labor performance, and department goals Maintain compliance with dealership policies and manufacturer standards Identify opportunities to improve processes, customer retention, and department performance Work closely with dealership leadership to achieve overall business objectivesCompensationCompetitive Salary Plus Commission Based on PerformanceCompensation will be determined based on experience, qualifications, and performance.Benefits Medical, Dental & Vision Insurance 401(k) Plan Life Insurance Paid Time Off Paid Training and Professional Development Career Advancement OpportunitiesWhy Join Steven Automotive Group?Joining Steven Automotive Group means becoming part of a growing organization with opportunities across six dealerships and multiple automotive brands.Whether the opportunity is at Steven Toyota, Steven Kia, Steven Nissan, Steven Hyundai, Steven Ford, or Steven Honda, we are continuously looking for strong automotive leaders who want to make an impact, develop their teams, and grow their careers.Even when a specific Service Manager position is not immediately available, we encourage experienced leaders to apply. We are continuously building our leadership pipeline for current and future opportunities throughout the Steven Automotive Group.If you're an experienced Service Manager or automotive service leader looking for your next opportunity, we want to hear from you.Apply today and introduce yourself to the Steven Automotive Group!Equal Opportunity EmployerSteven Automotive Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.Qualifications Previous automotive dealership Service Management experience strongly preferred Proven leadership experience within a dealership Service Department Strong understanding of service operations, repair orders, labor sales, technician productivity, and departmental profitability Excellent leadership, communication, and customer service skills Strong ability to coach, develop, and hold team members accountable Ability to work in a fast-paced, performance-driven environment Strong organizational, problem-solving, and decision-making skills Manufacturer experience or certifications preferred #J-18808-Ljbffr