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Automotive Customer Service Agent Jobs (NOW HIRING)

The Customer Service Agent is a key link between the company and its customer base of collision ... High school diploma or equivalent; automotive parts or collision repair training is a plus.

Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... High school diploma or equivalent; automotive parts or collision repair training is a plus.

Customer Service Agent

Odenton, MD

$17.50 - $23.25/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... High school diploma or equivalent; automotive parts or collision repair training is a plus.

Customer Service Agent

Odenton, MD · On-site

$17.50 - $23.25/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... High school diploma or equivalent; automotive parts or collision repair training is a plus.

Customer Service Agent

Charlotte, NC · On-site

$15 - $20/hr

About Us Empire Auto Parts is a leading, fast growing provider of aftermarket collision automobile ... Department Customer Service Job Summary The Customer Service Agent is a key link between the ...

Customer Service Agent

Odenton, MD · On-site

$17.50 - $23.25/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... High school diploma or equivalent; automotive parts or collision repair training is a plus.

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.

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Automotive Customer Service Agent information

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$9

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$27

How much do automotive customer service agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for automotive customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are popular job titles related to Automotive Customer Service Agent jobs?

For Automotive Customer Service Agent jobs, the most frequently searched job titles are:

Customer Service Inside Sales Representative

Winston Salem, NC

Flow Automotive Companies
Automobile Dealers • 51 - 200 employees

$30K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Key responsibilities

  • Handle customer inquiries and support sales and service appointment scheduling via multiple communication channels.

  • Use CRM tools to build customer profiles, provide price quotes, and document interactions.

  • Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion.


Flow Automotive rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Job Title: Customer Service & Inside Sales Rep 

Location: Winston-Salem, NC (100% On-Site in Downtown Winston-Salem) 

Job Type: Full-Time | Entry-Level

Compensation: $30,000 Base Salary + Uncapped Performance Commission On-Target Earnings: $30,000–$80,000+ in your first year

Join a Leader in Automotive Innovation – No Automotive Experience Required! The automotive industry is transforming, and Flow Automotive Companies is leading the charge. Our Customer Relationship Center (CRC) in downtown Winston-Salem is a state-of-the-art facility supporting 54 dealerships and 26 brands across NC and VA.

We're hiring driven, goal-oriented Customer Service & Inside Sales Reps who love a fast-paced environment and want control over their earning potential. Whether your background is in retail, hospitality, server/bartending, tech support, or traditional call centers, our comprehensive paid training will set you up for success — no automotive experience necessary.

Why You'll Love This Role • Real Earning Potential: $30,000 base salary paired with uncapped performance commission — on-target earnings of $30,000–$80,000+ • Paid Training: No automotive experience required — we train you from day one • Career Growth: We prioritize internal promotions and leadership development • Great Location: Downtown Winston-Salem facility with an on-site fitness center • Premium Benefits:

  • Medical, dental, vision, and life insurance (with dependent coverage)
  • Paid time off + paid volunteer hours
  • 401(k) retirement plan with company match
  • Employee vehicle purchase & service discounts
  • Scholarship opportunities for employee children
  • On-site nurse
  • Wellness program and financial wellness tools

What You'll Do (High Volume, High Reward) • Manage Outbound & Inbound Volume: Confidently handle a high volume of daily customer connections via phone, email, chat, and text • Set Appointments: Engage with customers to understand their vehicle sales or service needs and secure high-quality appointments for our dealership teams • Master the Tech: Navigate modern CRM systems and digital tools to build customer profiles, provide price quotes, and document interactions efficiently • Hit Daily Targets: Bring a proactive, competitive energy to hit daily, weekly, and monthly performance milestones to maximize your commission checks • Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion

Who We're Looking For • The Driven Mindset: Highly organized, resilient on the phones, and genuinely motivated by performance-based metrics • Strong Communicators: Professional verbal and written skills with the ability to build quick rapport over the phone • Tech-Savvy: Comfortable multi-tasking across CRM systems and digital communication tools • Reliable: Ability to work a reliable, full-time schedule on-site at our Winston-Salem facility • High school diploma or equivalent required • No automotive experience required – we train for success!

Keywords: Automotive customer service | Business Development Center (BDC) Agent | Call Center Agent | Sales Development Representative | Inbound/Outbound Sales | Appointment Setter | Online Car Sales | Automotive CRM | Entry-Level Sales | Server | Bartender | Personal Shopper | Customer Support | Car Dealership Jobs | Service Scheduler | Hospitality | Retail | Winston-Salem Jobs | Triad NC Jobs

Pre-employment drug screening is required. Flow Automotive Companies is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences to apply.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law


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