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Automotive Bdc Manager Jobs in Decatur, AL (NOW HIRING)

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Automotive Bdc Manager information

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$17.8K

$64.9K

$108.3K

How much do automotive bdc manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for automotive bdc manager in Decatur, AL is $64,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $80,200.00 per year, depending on experience, location, and employer.

What does a BDC manager do at a car dealership?

A BDC (Business Development Center) manager at a car dealership oversees the team responsible for generating leads, scheduling appointments, and maintaining customer communication to increase sales. They often use CRM tools and data analysis to improve customer engagement and dealership performance.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager, and why are they important?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

How does a BDC manager normally get paid?

A BDC manager typically earns a combination of a base salary and performance-based commissions or bonuses tied to metrics such as lead conversions, appointment setting, or sales targets. Compensation structures can vary by dealership but often include incentives to motivate customer engagement and team productivity.

What is the career path for a BDC manager?

The career path for an Automotive BDC Manager typically starts with roles such as BDC representative or coordinator, progressing to BDC supervisor, then to BDC manager overseeing multiple teams. Advancement can lead to positions like Internet Sales Manager, Sales Manager, or General Manager, often requiring strong communication skills, automotive industry knowledge, and experience with CRM tools.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have significant experience, leadership skills, and may earn substantial bonuses or profit sharing in addition to base salary.
What job categories do people searching Automotive Bdc Manager jobs in Decatur, AL look for? The top searched job categories for Automotive Bdc Manager jobs in Decatur, AL are:
Infographic showing various Automotive Bdc Manager job openings in Decatur, AL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,866 per year, or $31.2 per hour.

Business Development Representative

Shottenkirk Honda Huntsville

Huntsville, AL

$40K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Job Overview

At Shottenkirk Honda Huntsville, we pride ourselves on delivering an exceptional customer experience — from the first online interaction to the moment a customer drives off the lot. Our team is growing, and we’re looking for an enthusiastic, motivated BDC Agent to join our Internet Department. If you enjoy connecting with people, have strong communication skills, and thrive in a fast-paced environment, we want to hear from you.

Job Responsibilities:

* Respond promptly to internet, phone, and text inquiries from potential customers.

* Follow up with customers to schedule showroom appointments and confirm visits.

* Maintain accurate customer data and notes in CRM.

* Utilize dealership scripts and communication guidelines to ensure consistent messaging.

* Work closely with the management to hand off qualified leads and maximize appointment show rates.

* Conduct follow-up with existing customers for retention, satisfaction, and referral opportunities.

* Provide excellent customer service and represent the dealership’s brand professionally.

Qualifications:

* Previous experience in automotive BDC, customer service, call center, or sales preferred but not required.

* Strong verbal and written communication skills.

* Confident and professional phone presence.

* Organized and detail-oriented with strong follow-up skills.

* Self-motivated with a positive attitude and team-player mindset.

* Reliable attendance and willingness to learn dealership processes.

Benefits:

* Competitive hourly pay plus performance-based bonuses or commissions.

* Health, dental, and vision insurance options.

* Paid time off and holidays.

* Opportunities for advancement within a growing dealership group.

* Ongoing training and support from management.

THIS IS A FULL-TIME POSITION

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Work Location: In person

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.