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Automotive Assistant Service Manager Jobs (NOW HIRING)

Mavis Tire Supply

Automotive Assistant & Service Managers

NY · On-site

$40K - $65K/yr

About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports ... To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least ...

Mavis Tire Supply

Automotive Assistant & Service Managers

NY · On-site

$40K - $65K/yr

About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports ... To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least ...

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Automotive Assistant Service Manager information

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$26K

$57.5K

$98.5K

How much do automotive assistant service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for automotive assistant service manager in the United States is $57,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What is an automotive assistant service manager?

Automotive Assistant Service Managers are professionals who support the service manager in running the day-to-day operations of an automotive service department. Their responsibilities include assisting customers with service inquiries, coordinating vehicle repairs and maintenance, managing service staff schedules, and ensuring quality customer service. They also help with administrative duties, such as handling paperwork, maintaining records, and sometimes dealing with parts inventory. This role requires strong communication, organizational, and problem-solving skills, as well as a good understanding of automotive systems.

What are the key skills and qualifications needed to thrive as an automotive assistant service manager?

To thrive as an Automotive Assistant Service Manager, you need strong knowledge of automotive repair processes, service management practices, and customer service, typically supported by prior experience in auto service environments. Familiarity with dealership management systems (DMS), scheduling software, and sometimes ASE certification are important technical qualifications. Exceptional communication, problem-solving, and leadership skills help you effectively manage teams and maintain positive customer relationships. These skills are vital for ensuring efficient service operations, customer satisfaction, and business growth in a competitive automotive market.

What are some common challenges faced by automotive assistant service managers and how can they be addressed?

Automotive Assistant Service Managers often encounter challenges such as balancing customer satisfaction with repair timelines, coordinating effectively between technicians and customers, and managing high-volume periods. Clear communication, strong organizational skills, and the ability to prioritize tasks are essential to overcoming these hurdles. Proactively setting customer expectations and fostering a collaborative team environment can also help streamline workflow and improve service quality.

What is the difference between Automotive Assistant Service Manager vs Automotive Service Advisor?

AspectAutomotive Assistant Service ManagerAutomotive Service Advisor
Primary RoleSupports service department management, oversees technicians, manages workflowInteracts directly with customers, explains repairs, recommends services
Required CredentialsOften requires experience in automotive service, certifications like ASECustomer service skills, knowledge of automotive repairs, certifications optional
Work EnvironmentService department, managerial support roleFront desk, customer interaction
Employer & Industry UsageUsed in dealerships and repair shops for supervisory supportCommonly employed in dealerships and independent shops for customer communication

The Automotive Assistant Service Manager focuses on supporting the service department's operations and team management, while the Automotive Service Advisor primarily handles customer interactions and service recommendations. Both roles require automotive knowledge and certifications like ASE, but their main responsibilities differ, with the assistant manager more involved in internal management and the advisor in customer service.

How much does an automotive assistant service manager make at a dealership?

An automotive assistant service manager at a dealership typically earns between $45,000 and $70,000 annually, depending on experience, location, and dealership size. They often receive bonuses and commissions based on service department performance and may need certifications such as ASE to advance.

What cities are hiring for Automotive Assistant Service Manager jobs?

Cities with the most Automotive Assistant Service Manager job openings:

What states have the most Automotive Assistant Service Manager jobs?

States with the most job openings for Automotive Assistant Service Manager jobs include:

What are popular job titles related to Automotive Assistant Service Manager jobs?

For Automotive Assistant Service Manager jobs, the most frequently searched job titles are:

Automotive Assistant Service Manager jobs near you
Infographic showing various Automotive Assistant Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,484 per year, or $27.6 per hour.

Assistant Service Manager - CDJRF

Mechanicsburg, PA • On-site

The Faulkner Automotive Group
Automobile Dealers • 51 - 200 employees
Learn more about The Faulkner Automotive Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Assistant Service Manager to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 56 Best Places to Work Awards.

Automotive Assistant Service Manager Benefits, include:

  • Top-tier benefits: Medical, Dental and Vision
  • 401k with company match
  • Paid time off & paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases

As an Assistant Service Manager, you will be assisting the Service Manager with the day-to-day operations of the Service Department. You will be managing a team of Advisors and Technicians, and will oversee all business and administrative aspects of the service department. The Assistant Service Manager is also responsible for building a loyal clientele and maintaining good employee relations. At Faulkner, we want every single one of our customers to leave satisfied. You must satisfy service concerns of all customers and ensure that service is performed at the highest level. As the Assistant Service Manager, you will also be responsible for hiring, supervising and monitoring the performance of all service department personnel, as well as providing training on administrative policies and procedures for all department personnel.

Automotive Assistant Service Manager Requirements

  • Valid driver’s license
  • High School Diploma, Vocational/Technical School Graduate or Equivalent. College degree preferred
  • 2+ years of experience in automotive service advisor role preferred
  • Ability to identify problems/opportunities, and implement process improvement
  • Work well in team environment and promote teamwork
  • Communicate clearly both orally and in writing

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Faulkner125