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Auto Service Writer Jobs in Raleigh, NC (NOW HIRING)

Dealer Specialties

Vehicle Photographer

Pittsboro, NC

$16 - $18/hr

If you have professional experience in the automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you. In this ...

Dealer Specialties

Vehicle Photographer

Pittsboro, NC · On-site

$16 - $18/hr

If you have professional experience in the automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you. In this ...

Caliber Collision

Auto Painter Helper

Durham, NC · On-site

$15.75 - $19.25/hr

Service Center Durham - Downtown JOB SUMMARY Caliber Collision has an immediate job opening for an ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

New

Caliber Collision

Auto Shop Helper

Clayton, NC · On-site

$15 - $16/hr

Service Center Clayton NC JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

New

Caliber Collision

Auto Shop Helper

Clayton, NC · On-site

$15 - $16/hr

Service Center Clayton NC JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

New

Modern Auto

Parts Driver

Smithfield, NC · On-site

$13.75 - $16.75/hr

... in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Automotive Service Excellence (ASE) Certifications Automatic Transmission/Transaxle Certification for Auto/Light ...

Sedgwick

Claims Representative, Auto

Raleigh, NC · On-site

$50K - $55K/yr

... Services & Insurance Claims Representative, Auto PRIMARY PURPOSE OF THE ROLE: To analyze and ... Excellent oral and written communication, including presentation skills * PC literate, including ...

Sedgwick

Claims Representative , Auto

Raleigh, NC · On-site

$50K - $55K/yr

... Services & Insurance Claims Representative , Auto PRIMARY PURPOSE OF THE ROLE: To analyze and ... Excellent oral and written communication, including presentation skills * PC literate, including ...

Bridgestone

Automotive Maintenance Technician

Durham, NC · On-site

$13.20 - $19.80/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Reading, writing, and math skills. OUR CREW KNOWS BENEFITS * Medical, Dental and Vision - Starting ...

Caliber Collision

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Effective verbal and written communication skills * Ability to navigate multiple software systems ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

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All JobsAuto Service Writer JobsAuto Service Writer Jobs in Raleigh, NC

Auto Service Writer information

See Raleigh, NC salary details

$12

$23

$39

How much do auto service writer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for auto service writer in Raleigh, NC is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $28.03 per hour, depending on experience, location, and employer.

How much do Walmart auto service writers make?

Walmart auto service writers typically earn an average hourly wage of around $12 to $20, depending on experience and location. Salaries can vary based on certifications, skills, and the store's geographic area, with some earning additional benefits such as health insurance and employee discounts.

How much do car writers make?

Auto service writers typically earn between $30,000 and $50,000 annually, with experienced writers or those in high-volume shops earning higher wages. Compensation can vary based on location, experience, and whether they earn commissions or bonuses for upselling services.

How does an Auto Service Writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

How to be an automotive service writer?

To become an automotive service writer, you should have strong communication skills, a good understanding of vehicle repair processes, and customer service experience. Typically, a high school diploma or equivalent is required, and familiarity with automotive repair orders and diagnostic tools is beneficial. Some employers may prefer candidates with prior experience in auto repair or related fields.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

What are the key skills and qualifications needed to thrive as an Auto Service Writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What are Auto Service Writers?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

What does an auto care service writer do?

An auto service writer acts as a communication link between customers and the auto repair shop, documenting vehicle issues, estimating repair costs, and explaining services. They often use computer systems to create work orders and may need knowledge of automotive terminology and customer service skills. Their role helps ensure clear understanding of repairs and facilitates smooth shop operations.
What are popular job titles related to Auto Service Writer jobs in Raleigh, NC? For Auto Service Writer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Auto Service Writer jobs in Raleigh, NC look for? The top searched job categories for Auto Service Writer jobs in Raleigh, NC are:
Auto Service Writer jobs near you
Vehicle Photographer

Vehicle Photographer

Dealer Specialties

Pittsboro, NC

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Dealer Specialties is looking for a Vehicle Photographer to join our dynamic team. We offer a desirable work environment that allows you to work independently. We are looking for someone who has great time-management, communication, and enjoys working outdoors.
This Position:
This is a field based, route position. If you have professional experience in the automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you.
In this role you will capture photos/videos for dealership websites, and print buyer's guides for vehicle windows.
  • This is a temp-to-hire role that offers an hourly rate of approximately $16 - $18 / hour or 100% commission. Compensation factors include route/market, experience, etc.
  • Regular, full-time employees are eligible for additional benefits to include medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities.
  • Mileage reimbursement, laptop, digital camera, and printer are provided.
Requirements:
  • Valid Driver's License
  • Ability to drive a manual transmission
  • Ability to work outside in various weather conditions
Our Location:
We are hiring for Vehicle Photographers in the local area. This is a route position that will require travel to multiple locations within that area.
Why Apply?
  • Competitive pay & flexible work schedule
  • On-the-job training to help you succeed.
  • No late evenings and no Sundays
  • Medical, dental, vision, and 401(k) savings plans*
This job posting will stay open until the position is filled or deemed to be no longer necessary.
Our Company:
Since 1989, Dealer Specialties has helped automobile dealerships across America overcome the challenges of inventory management. Dealer Specialties is a subsidiary to Dominion Enterprises. Our company offers stability, innovation, and partnership for success.
About DE
Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.
Employment Type: Full-Time

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