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Auto Insurance Investigator Jobs (NOW HIRING)

VRC Investigations

SIU Investigator

Queens, NY

$30 - $35/hr

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of ... SIU investigates auto, property, Workers' Compensation, and liability claims of varying complexity ...

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How much do auto insurance investigator jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for auto insurance investigator in the United States is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Insurance Investigator, and why are they important?

To thrive as an Auto Insurance Investigator, you need a solid understanding of insurance policies, investigative techniques, and often a background in criminal justice or a related field. Familiarity with claims management software, databases, and sometimes certifications like the Certified Fraud Examiner (CFE) credential are typical requirements. Analytical thinking, attention to detail, and effective communication are critical soft skills for gathering facts and interviewing claimants. These skills ensure accurate claim assessments, help prevent fraud, and support fair outcomes for both insurance companies and policyholders.

What are some common challenges faced by Auto Insurance Investigators in their daily work?

Auto Insurance Investigators often encounter challenges such as distinguishing between legitimate and fraudulent claims, managing tight deadlines, and handling a high volume of cases. They must stay updated on evolving fraud tactics and regulations, while maintaining clear communication with claimants, law enforcement, and legal teams. Investigators also need strong attention to detail and analytical skills to gather and assess evidence effectively, ensuring accurate and fair claim outcomes.

What does an Auto Insurance Investigator do?

An Auto Insurance Investigator is responsible for examining and evaluating auto insurance claims to determine their legitimacy. They gather evidence, interview claimants and witnesses, inspect damaged vehicles, and review police reports to identify potential fraud or inconsistencies. Their work helps ensure that only valid claims are paid out, protecting insurance companies from fraudulent losses. Investigators also collaborate with law enforcement and legal teams when necessary.

What is the difference between Auto Insurance Investigator vs Claims Adjuster?

AspectAuto Insurance InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma or equivalent; insurance licenses often preferred
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, customer interaction
Employer & IndustryInsurance companies, third-party investigatorsInsurance companies, public adjusters
Common Search & ComparisonYesYes

Auto Insurance Investigators focus on examining claims through investigations, surveillance, and interviews to verify claims' validity. Claims Adjusters evaluate and settle claims, often working in an office setting. While both roles require knowledge of insurance policies, Investigators emphasize investigative skills, whereas Adjusters focus on claims processing and customer service.

More about Auto Insurance Investigator jobs
What states have the most Auto Insurance Investigator jobs? States with the most job openings for Auto Insurance Investigator jobs include:
What job categories do people searching Auto Insurance Investigator jobs look for? The top searched job categories for Auto Insurance Investigator jobs are:
Auto Insurance Investigator jobs near you
SIU, Investigator

SIU, Investigator

Marshall Investigative Group

Zionsville, IN • Remote

$50K - $65K/yr

Full-time

Posted 6 days ago

Job description


Special Investigations Unit (SIU) Investigator
Marshall Investigative Group (MIG) –

Marshall Investigative Group (MIG), the industry’s leading investigative firm, is seeking self-motivated, experienced investigators to join our team. We specialize in surveillance and mobile investigations that support insurance fraud claims involving bodily injury, theft, property damage, and financial loss.

We are currently hiring a Special Investigations Unit (SIU) Investigator to conduct complex, in-depth investigations into suspected fraud, misconduct, and other suspicious activities. This role plays a crucial part in detecting, preventing, and documenting fraud through fieldwork, interviews, research, and collaboration.

Key Responsibilities

  • Conduct thorough investigations into suspected insurance fraud claims.

  • Perform surveillance, accident scene investigations, and witness canvassing.

  • Conduct recorded statements, interviews, and examinations under oath/sworn statements.

  • Review policy documents, databases, and other investigative sources.

  • Identify red flags, compensability issues, and misrepresentation.

  • Prepare clear, detailed, and accurate written investigative reports.

  • Collaborate with adjusters, attorneys, analysts, and external experts as needed.

  • Uphold professionalism, ethics, and discretion at all times.

Qualifications

  • Licensing: Must hold or be able to obtain a Private Investigator license (experience with a licensed PI firm may be accepted in lieu of license). CFE or CIFI preferred.

  • Experience: Previous SIU or investigative experience with an insurance carrier or firm required.

  • Driver’s License & Insurance: Valid driver’s license and personal auto insurance with 100/300/100 coverage limits required.

  • Technology & Tools: Personal computer (MS Word), digital surveillance camera, and proficiency with investigative/surveillance technology required.

  • Education: High school diploma or equivalent required; associate’s or bachelor’s degree in Criminal Justice, Security Management, or related field preferred.

  • Additional Skills:

    • Strong observational skills and attention to detail.

    • Ability to work independently and manage long surveillance assignments (8–10 hours per day, including weekends as needed).

    • Excellent verbal and written communication skills.

    • High level of integrity, professionalism, and discretion.

What We Offer

  • Competitive hourly rates that exceed industry standards.

  • Flexible scheduling.

  • Reimbursement for mileage, travel, and job-related expenses.

  • Company-covered costs for training, licensing, and testing fees.

  • Comprehensive benefits package available for full-time investigators.

  • Opportunities for professional growth within a respected industry leader.

Pay Scale: $50K-$65K annually

Marshall Investigative Group is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.