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Auto Insurance Adjuster Jobs in Indiana (NOW HIRING)

... parts, auto body technicians, painters, and maintenance technicians. There should be constant ... Establishes and maintains good working relationships with insurance adjusters. * Establishes and ...

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Auto Insurance Adjuster information

See Indiana salary details

$18.6K

$71.1K

$105.1K

How much do auto insurance adjuster jobs pay per year?

As of Jun 9, 2026, the average yearly pay for auto insurance adjuster in Indiana is $71,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $95,200.00 per year, depending on experience, location, and employer.

Is it hard to become an insurance adjuster?

Becoming an auto insurance adjuster typically requires completing a licensing exam, which involves studying state-specific regulations and insurance principles. The process may also include gaining experience, passing background checks, and sometimes obtaining relevant certifications, making it moderately challenging depending on individual preparation and local requirements.

What does an auto insurance adjuster do?

An auto insurance adjuster investigates car accident claims to determine the extent of the insurance company's liability. They review police reports, inspect vehicle damage, interview involved parties, and assess repair costs. The adjuster works with policyholders, witnesses, and sometimes repair shops to gather information and negotiate settlements. Their main role is to ensure that claims are resolved fairly and according to the terms of the insurance policy.

What are the key skills and qualifications needed to thrive as an Auto Insurance Adjuster, and why are they important?

To thrive as an Auto Insurance Adjuster, you need a solid understanding of insurance policies, claims processing, and automotive repair, often supported by a relevant degree or claims adjusting license. Familiarity with claims management software, estimating tools like CCC One or Audatex, and proficiency in using digital documentation systems are typically required. Strong negotiation, problem-solving, and interpersonal communication skills help adjusters effectively resolve claims and work with policyholders, repair shops, and other stakeholders. These skills ensure accurate claim assessments, efficient settlements, and high customer satisfaction in a compliance-driven industry.

What is the difference between Auto Insurance Adjuster vs Claims Examiner?

AspectAuto Insurance AdjusterClaims Examiner
Required CredentialsHigh school diploma; licensing varies by state; insurance adjuster license often requiredHigh school diploma; some states require licensing or certification
Work EnvironmentField and office; inspecting vehicles, interviewing claimantsPrimarily office-based; reviewing claims and documentation
Employer & IndustryInsurance companies, independent adjusting firmsInsurance companies, third-party administrators

Auto Insurance Adjusters evaluate vehicle damage and determine claim payouts, often working in the field. Claims Examiners review and process insurance claims mainly in an office setting. While both roles involve insurance claims, adjusters focus on damage assessment, whereas examiners handle claim review and approval.

What are popular job titles related to Auto Insurance Adjuster jobs in Indiana? For Auto Insurance Adjuster jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Auto Insurance Adjuster jobs? Cities in Indiana with the most Auto Insurance Adjuster job openings:
Infographic showing various Auto Insurance Adjuster job openings in Indiana as of May 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 69% Physical, 13% Hybrid, and 18% Remote job distribution, with an average salary of $71,062 per year, or $34.2 per hour.

General Manager - Collision

TAG Auto Group

Merrillville, IN โ€ข On-site

Full-time

Posted 5 days ago


Job description

Salary:

Our team is expanding, and we are looking for an experienced Collision Repair General Managers to join our team. What does joining our team offer?


A unique blend of independence, excitement, growth opportunities, and a supportive work culture. We are an employee-centric team, and we want you to join us!


The General Manager oversees and assumes responsibility for various departments. The General Manager ensures the profitability of each department, such as estimators, services and parts, auto body technicians, painters, and maintenance technicians. There should be constant adherence to company policies as well as making sure the employees follow all company policies and procedures.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Forecasts goals and objectives for the department and strives to meet them.
  • Assumes full responsibility for center profit and loss (P&L) management, including following cash control and security procedures, managing supply and materials costs, managing staffing, and facilitating materials and supply ordering and management.
  • Provides leadership, management, and oversight to all center personnel, including hiring, training, developing, coaching, and promoting team members, as well as managing compensation and discipline.
  • Prepares and administers an annual operating budget for the body shop.
  • Ensures all personnel and team members understand all key performance indicators (KPIs) and are given the proper training and support to meet or exceed all KPIs consistently.
  • Establishes and maintains good working relationships with insurance adjusters.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Gives fair estimates on costs and time required for bodywork.
  • Follows up on Vendor service and performance.
  • Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Checks quality of completed work.
  • Handles customer complaints immediately with a great sense of urgency.
  • Prepares final billing for completed repair orders.
  • Controls accounts receivables for body repair work.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
  • Ensures that proper safety equipment is available and being used properly.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors the maintenance of paint booths, frame straightening equipment, and other large, fixed assets to ensure long-term usage and value.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Attends managers' meetings.
  • Maintains professional appearance.


QUALIFICATIONS:

  • High School degree or equivalent experience required
  • Bachelors Degree preferred but not required
  • Valid Drivers License
  • Minimum of 3 years of management experience in the collision repair industry
  • Experience with industry software i.e. CCC One, Mitchell, Parts Trader, ALLDATA
  • Excellent written and verbal communication skills
  • Exceptional customer service skills

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.


**We have positions open across the TAG Family of Brands, NW Indiana, Lafayette and the Greater Indianapolis metro area**