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Auto Damage Claims Adjuster Jobs (NOW HIRING)

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Auto Damage Claims Adjuster

Albany, NY · On-site

$67K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

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Auto Damage Claims Adjuster information

See salary details

$30K

$57.5K

$76.5K

How much do auto damage claims adjuster jobs pay per year?

As of Sep 13, 2026, the average yearly pay for auto damage claims adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is an auto damage claims adjuster?

Auto Damage Claims Adjusters are professionals who investigate vehicle insurance claims after accidents to determine the extent of the insurance company's liability. They inspect damaged vehicles, review accident reports, interview claimants and witnesses, and estimate repair costs. Their job is to ensure that claims are processed accurately and fairly, balancing customer service with fraud prevention. They often work for insurance companies or as independent adjusters, and their assessments help settle claims efficiently.

What are the key skills and qualifications needed to thrive as an auto damage claims adjuster?

To thrive as an Auto Damage Claims Adjuster, you need a solid understanding of automotive repair, insurance policies, and claims processes, typically supported by a relevant degree or industry certifications. Familiarity with estimating software like CCC One or Audatex, digital claim management systems, and sometimes a valid adjuster license is necessary. Strong negotiation, analytical thinking, and customer service skills help distinguish top performers in this role. These competencies ensure accurate assessments, fair settlements, and positive customer experiences, all of which are crucial for company reputation and operational efficiency.

What are some common challenges auto damage claims adjusters face when handling multiple cases simultaneously?

Auto damage claims adjusters often manage several claims at once, which requires strong organizational and time-management skills. Balancing timely inspections, accurate assessments, and clear communication with policyholders, repair shops, and other stakeholders can be challenging, especially during periods of high claim volume. Adjusters must also stay up-to-date with evolving vehicle technologies and repair methods, which adds complexity to evaluating damages. Effective collaboration with team members and leveraging digital tools can help streamline workflows and ensure claims are processed efficiently.

What is the difference between Auto Damage Claims Adjuster vs Auto Insurance Claims Examiner?

AspectAuto Damage Claims AdjusterAuto Insurance Claims Examiner
CredentialsAdjuster license, insurance knowledgeClaims examiner certification, insurance background
Work EnvironmentOn-site inspections, vehicle assessmentsOffice-based, reviewing claims and documentation
Employer & IndustryAuto insurance companies, claims departmentsInsurance carriers, claims review units

Auto Damage Claims Adjusters primarily inspect vehicles and assess damages to determine repair costs, often working on-site. Auto Insurance Claims Examiners review claims documentation and verify coverage, usually working in an office setting. Both roles require insurance knowledge and are integral to the auto insurance industry, but they focus on different stages of the claims process.

More about Auto Damage Claims Adjuster jobs

What cities are hiring for Auto Damage Claims Adjuster jobs?

Cities with the most Auto Damage Claims Adjuster job openings:

What states have the most Auto Damage Claims Adjuster jobs?

States with the most job openings for Auto Damage Claims Adjuster jobs include:

What are popular job titles related to Auto Damage Claims Adjuster jobs?

For Auto Damage Claims Adjuster jobs, the most frequently searched job titles are:

Infographic showing various Auto Damage Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.

Auto Damage Claims Adjuster

Augusta, ME • On-site

$66K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Minimum qualifications
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Territory
  • This position covers the geographical territory of Augusta, ME and surrounding areas. We assess our workload collectively, which means you may cover assignments outside of your geographical area as well

Compensation
  • $66,800-$81,600/yearly
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Physical requirements and working conditions
The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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