ZipRecruiter

Log In

1

Auto Collections Jobs in Phoenix, AZ (NOW HIRING)

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

If you have experience in medical accounts receivable, collections, or ambulance billing and take ... Auto Insurance * Workers' Compensation * Knowledge of ICD-10 diagnosis coding * Strong analytical ...

OneMain Financial

Loan Sales Specialist

Laveen, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Acquisition Specialist

Laveen, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Mesa, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Laveen, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Acquisition Specialist

Laveen, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Chandler, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Tempe, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Acquisition Specialist

Tempe, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Consultant

Phoenix, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Phoenix, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Acquisition Specialist

Mesa, AZ · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

New

OneMain Financial

Loan Sales Specialist

Chandler, AZ · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Mesa, AZ · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

previous page

Showing results 41-60

All JobsAuto Collections JobsAuto Collections Jobs in Phoenix, AZ

Auto Collections information

See Phoenix, AZ salary details

$12

$21

$30

How much do auto collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto collections in Phoenix, AZ is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Phoenix, AZ?

For Auto Collections jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in Phoenix, AZ look for?

The top searched job categories for Auto Collections jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Auto Collections jobs?

Cities near Phoenix, AZ with the most Auto Collections job openings:

Auto Collections jobs near you
Infographic showing various Auto Collections job openings in Phoenix, AZ as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,330 per year, or $21.3 per hour.

Patient Account Representative

Survival Flight

Chandler, AZ • On-site

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Survival Flight rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Help Make Every Patient Account Count
At Survival Flight, our mission extends beyond transporting patients-we're committed to providing exceptional service throughout every step of the patient experience. Our Patient Financial Services team plays a critical role in ensuring accurate, ethical, and compliant billing practices while delivering outstanding customer service to patients, insurance carriers, and healthcare partners.
We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts receivable, collections, or ambulance billing and take pride in seeing accounts through to resolution, we'd love to hear from you.
Position Summary
The Patient Account Representative is responsible for managing patient accounts from initial billing through final resolution. This role works closely with insurance companies, attorneys, patients, and internal departments to resolve claims efficiently while ensuring compliance with federal and state regulations, payer requirements, and Survival Flight's policies and Code of Conduct.
Essential Responsibilities
  • Manage patient accounts through the full revenue cycle, ensuring timely and accurate resolution.
  • Investigate and resolve denied or unpaid claims by submitting reconsiderations, appeals, and supporting documentation.
  • Follow up with Medicare, Medicaid, commercial insurance carriers, managed care organizations, auto insurance carriers, and workers' compensation payers regarding outstanding claims.
  • Work with attorneys on lien resolution, settlements, and negotiated reductions when applicable.
  • Re-submit claims as required to meet payer filing guidelines.
  • Collect outstanding balances from patients, insurance carriers, and clients while maintaining exceptional customer service.
  • Manage accounts in accordance with the No Surprises Act, including Open Negotiation and Independent Dispute Resolution (IDR) requirements for out-of-network claims.
  • Maintain accurate account documentation within billing software and patient records.
  • Ensure all billing activities comply with company policies, HIPAA, state regulations, and all applicable federal healthcare program requirements.
  • Collaborate with team members to improve workflows and support departmental goals.
  • Perform other duties as assigned.
Minimum Qualifications
  • Minimum of 3 years of accounts receivable, medical billing, or collections experience
  • Knowledge of the air ambulance industry and air medical billing requirements
  • Working knowledge of:
    • Medicare
    • Medicaid
    • AHCCCS
    • Managed Care
    • Commercial Insurance
    • Auto Insurance
    • Workers' Compensation
  • Knowledge of ICD-10 diagnosis coding
  • Strong analytical, problem-solving, and organizational skills
  • Excellent written and verbal communication skills
  • Outstanding customer service and telephone etiquette
  • Proficiency in Microsoft Excel and Microsoft Word
  • Ability to prioritize multiple tasks while meeting deadlines
  • Experience navigating medical billing software and electronic account management systems
  • High attention to detail and accuracy
Preferred Qualifications
  • Previous ambulance or air ambulance billing experience
  • Bilingual (English/Spanish preferred)
Schedule
  • Full-Time
  • Monday through Friday
  • 8-hour shifts
  • In-person position
Benefits
  • 401(k)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long-Term Disability
  • Paid Time Off
  • Flexible Schedule
  • Employee Assistance Program
Why Join Survival Flight?
At Survival Flight, every role contributes to our mission of providing exceptional air medical care. Our Patient Financial Services team ensures patients receive professional, compassionate support while navigating the billing process with integrity and accuracy.
We offer a collaborative work environment, opportunities for professional growth, and a culture built on accountability, teamwork, and service. If you're looking to make an impact while building a rewarding career in healthcare revenue cycle management, we'd love to have you on our team.
Survival Flight is an Equal Opportunity Employer. Employment decisions are based on business needs, qualifications, and merit without regard to race, color, religion, sex (including pregnancy), age, disability, veteran status, genetic information, or any other status protected under applicable federal, state, or local law.
Top of Form

What Survival Flight employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply