ZipRecruiter

Log In

1

Auto Collections Jobs in Tempe, AZ (NOW HIRING)

JPMorgan Chase & Co

Auto Collections Specialist III

Tempe, AZ · On-site

$18 - $24.50/hr

As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

JP Morgan Chase

Auto Collections Specialist III

Tempe, AZ · On-site

$18 - $24.50/hr

As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...

Empereon Constar

1st Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Auto, DDA, Installment & Credit Card Collections experience a plus * Basic math skills * Intermediate knowledge of email, Internet browsers, and search functions What We Offer: * Bonus - $500 at 90 ...

Empereon Constar

3rd Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Auto, DDA, Installment & Credit Card Collections experience a plus * Basic math skills * Intermediate knowledge of email, Internet browsers, and search functions What We Offer: * Bonus - $500 at 90 ...

CornerStone Staffing

Collections Specialist

Tempe, AZ · On-site

$22/hr

You'll help customers get accounts back on track, reduce auto loan delinquencies, and work toward ... collections experience clearly reflected on your resume OR fluent Spanish with 3+ years of call ...

TEKsystems

HYBRID Collections Couselor

Chandler, AZ · Hybrid

$20.85/hr

Managing both inbound and outbound customer calls in a call center environment Working within an auto-dialer system Handling early-stage collections (1-30 days past due) Averaging 80-120+ calls per ...

New

TEKsystems

HYBRID Collections Couselor

Chandler, AZ · Hybrid

$20.85/hr

Managing both inbound and outbound customer calls in a call center environment Working within an auto-dialer system Handling early-stage collections (1-30 days past due) Averaging 80-120+ calls per ...

New

Global Lending Services

Collections Coordinator

Tempe, AZ · On-site

$17.75/hr

GLS is dedicated to helping more individuals access affordable auto financing through advanced ... What you will bring as a Collections Coordinator * High school diploma or equivalent. * Excellent ...

Global Lending Services

Collections Coordinator

Tempe, AZ · On-site

$17.75/hr

GLS is dedicated to helping more individuals access affordable auto financing through advanced ... What you will bring as a Collections Coordinator * High school diploma or equivalent. * Excellent ...

next page

Showing results 1-20

All JobsAuto Collections JobsAuto Collections Jobs in Tempe, AZ

Auto Collections information

See Tempe, AZ salary details

$12

$20

$29

How much do auto collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto collections in Tempe, AZ is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.03 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Tempe, AZ?

For Auto Collections jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in Tempe, AZ look for?

The top searched job categories for Auto Collections jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Auto Collections jobs?

Cities near Tempe, AZ with the most Auto Collections job openings:

Auto Collections jobs near you
Infographic showing various Auto Collections job openings in Tempe, AZ as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $42,761 per year, or $20.6 per hour.

Auto Collections Specialist III

JPMorgan Chase & Co

Tempe, AZ • On-site

$18 - $24.50/hr

Full-time

Medical, Retirement

Posted 22 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

At JPMorganChase, you will have the opportunity to make a significant impact by balancing business objectives with customer-focused solutions. We offer a competitive salary, comprehensive benefits, and a supportive work environment that values diversity, integrity, and teamwork.
As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating financial loss to the bank by negotiating payments and offering solutions to resolve delinquent or overdrawn accounts. Your expertise in computer literacy and customer service will be vital in handling customer interactions, where you'll use your strong decision-making skills to select the most appropriate solutions from a range of options. You'll be expected to use your negotiation and influence skills to develop mutually beneficial solutions, while adhering to regulatory requirements. Although your work will be under general supervision, you'll have the autonomy to determine the best approach to achieve desired outcomes. As you grow in this role, you'll begin to explore the use of artificial intelligence to enhance your ability to resolve customer issues.
Job responsibilities 
  • Handle inbound and outbound customer interactions, utilizing expert computer literacy skills to navigate systems and retrieve account information. 
  • Apply expert customer service skills to understand customer situations, empathize with their concerns, and maintain a positive brand perception throughout the interaction. 
  • Utilize expert negotiation and influence skills to persuade customers to agree on payment plans or solutions that are mutually beneficial and acceptable. 
  • Select and implement the most appropriate pre-established solutions to resolve delinquent or overdrawn accounts, based on customer eligibility and circumstances. 
  • Begin to explore the application of artificial intelligence in understanding customer data and enhancing decision-making processes. 
Required qualifications, capabilities and skills 
  • Baseline knowledge or equivalent expertise in collections processes, including negotiation of payments and resolution of delinquent or overdrawn accounts. 
  • Demonstrated ability to use computer systems and related technology to retrieve account information and manage customer interactions. 
  • Proven experience in customer service, with a focus on understanding customer perceptions and responses at all touch points. 
  • Ability to apply negotiation and influence skills to persuade customers and develop mutually beneficial solutions. 
  • Initial understanding of artificial intelligence and its potential applications in enhancing decision-making processes in a collections environment. 

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply