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Auto Collections Jobs in Denton, TX (NOW HIRING)

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$15.75 - $20.25/hr

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

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All JobsAuto Collections JobsAuto Collections Jobs in Denton, TX

Auto Collections information

See Denton, TX salary details

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$28

How much do auto collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for auto collections in Denton, TX is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Denton, TX?

For Auto Collections jobs in Denton, TX, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in Denton, TX look for?

The top searched job categories for Auto Collections jobs in Denton, TX are:

What cities near Denton, TX are hiring for Auto Collections jobs?

Cities near Denton, TX with the most Auto Collections job openings:

Auto Collections jobs near you
Infographic showing various Auto Collections job openings in Denton, TX as of August 2026, with employment types broken down into 85% Full Time, 4% Part Time, and 11% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $41,861 per year, or $20.1 per hour.

Collections Representative

DigniFi

Grapevine, TX • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

About DigniFi:

DigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. By partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more.

Our mission is to help auto dealers and service centers grow by offering their customers innovative, inclusive financing. Our vision is to make financing for the needs of daily life accessible and inclusive. Come join us on this exciting ride!

About the Role:

The ideal candidate for this position will have the experience/skills listed in this job description as well as be flexible and have a hardworking approach. This individual should be able to work independently as well as within a team and can manage and execute projects with minimal management supervision.

What You’ll Do:

  • Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections department.
  • Place calls using a Dialer as well as manually dialing.
  • Provide customer service regarding collection issues, processing customer payments, processing and reviewing account adjustments, and resolving client discrepancies.
  • Responsible for monitoring and maintaining assigned accounts, customer calls, account adjustments and customer reconciliations.
  • Accountable for reducing delinquency for assigned accounts.
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
  • Ensure all customer demographic information is correct including addresses, phone numbers and which contact method each customer prefers.
  • Set up repayment plans with customers and post payments with credit cards and electronic checks (ACH) as requested by the customer.
  • Locate customers using skip tracing methods approved by management
  • Handle calls and emails from customers and partners related to applications and payments.

Who You Are:

  • Experience in consumer loans and collections
  • Minimum of 2 + years’ experience in collections
  • Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau (CFPB)
  • Bilingual is a plus
  • Strong analytical skills
  • Ability to multitask
  • Excellent verbal and written communication skills
  • Recovery and Collections experience preferred
  • Ability to work in a small team
  • Willing to work Saturdays

Why You’ll Love Working at DigniFi:

  • Supportive leadership facilitating and mentoring your career growth
  • Founded to aid people when they unexpectedly need help... responsible, respectful and transparent access to a better financial future for our customers
  • Excellence-driven organization that values work/life balance
  • We’re a tight-knit team that values collaboration and genuinely loves working together
  • Ultimate workplace flexibility

What’s In It for You:

  • Accrue 16 Days of PTO per year
  • 12 Paid Holidays
  • Up to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance
  • Long-term Disability Insurance
  • Basic Life Insurance
  • Paid Parental Leave
  • Matching 401k

Where You Will Work:

This position is in-office.  Applicants must reside in Dallas/Fort Worth metro area.

Statement of Non-Discrimination:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at DigniFi.

DigniFi is not considering candidates who require visa sponsorship or visa transfer at this time.

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