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Auto Collections Jobs in Arlington, TX (NOW HIRING)

Collections Representative

Grapevine, TX ยท On-site

$20 - $24/hr

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

Collections Representative

Grapevine, TX ยท On-site

$20 - $24/hr

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

Bilingual Collections Representative

Grapevine, TX ยท On-site

$15.75 - $20.25/hr

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

Our mission is to help auto dealers and service centers grow by offering their customers innovative ... Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections ...

Showing results 21-40

Auto Collections information

See Arlington, TX salary details

$11

$19

$27

How much do auto collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto collections in Arlington, TX is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.63 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Arlington, TX?

For Auto Collections jobs in Arlington, TX, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in Arlington, TX look for?

The top searched job categories for Auto Collections jobs in Arlington, TX are:

What cities near Arlington, TX are hiring for Auto Collections jobs?

Cities near Arlington, TX with the most Auto Collections job openings:

Infographic showing various Auto Collections job openings in Arlington, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,179 per year, or $19.3 per hour.

Bilingual Collections Agent - English/Spanish

CornerStone Staffing

Fort Worth, TX โ€ข On-site

$30 - $35/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

BILINGUAL COLLECTIONS SPECIALIST – ENGLISH/SPANISH


LOCATION

Fort Worth, TX | Hybrid – 1 day WFH after 90 days


COMPENSATION & SCHEDULE

• $30–$35 per hour

• Monday–Friday, 9:00 a.m.–6:00 p.m. CST

• Anticipated start date: ASAP


ROLE IMPACT

Are you an experienced Bilingual Collections Specialist, Collections Representative, Account Resolution Specialist, Loan Collections Specialist, or Collections Agent looking for an opportunity with competitive pay?

Bring your collections and customer service experience to a growing opportunity in the auto finance industry. You’ll work with customers who have past-due auto loan accounts, helping them understand their options, make payments, establish approved payment arrangements, and get their accounts back on track.

Auto finance experience is not required. If you have experience with consumer collections, loan servicing, banking, credit cards, personal loans, financial services, debt collection, account recovery, or other high-volume collections environments, your background may be a strong fit.


KEY RESPONSIBILITIES

  • Handle inbound and outbound collections calls regarding past-due and delinquent customer accounts.
  • Contact customers regarding outstanding balances and work toward timely account resolution.
  • Secure payments, payment commitments, and approved payment arrangements or payment plans.
  • Assist customers experiencing financial difficulty while maintaining a professional, solutions-focused approach.
  • Research customer and account information to locate updated contact information and assist with skip tracing and account recovery efforts.
  • Document customer conversations, payment commitments, account activity, and collection efforts accurately.
  • Manage primarily early-stage delinquency accounts (1–30 days past due).
  • Meet established goals for collections, account resolution, cure rates, call quality, productivity, and customer service.
  • Follow company procedures and applicable regulations related to consumer collections and debt collection practices.
  • Collaborate with internal teams in the United States and Mexico to resolve customer account issues.


MINIMUM QUALIFICATIONS

  • 1+ year of experience in collections, debt collection, account recovery, loan collections, payment resolution, or delinquent account management.
  • Bilingual English/Spanish fluency with professional speaking, reading, and writing skills.
  • Experience making inbound and outbound collection calls in a customer-facing or call center environment.
  • Experience collecting past-due balances, securing payment commitments, negotiating approved payment arrangements, or establishing payment plans.
  • Comfortable working with collection goals, productivity metrics, call quality standards, or account-resolution targets.
  • Strong customer service and communication skills with the ability to handle difficult or sensitive financial conversations professionally.


CORE TOOLS & SYSTEMS

  • Collections and account servicing systems
  • Customer relationship management (CRM) or customer account systems
  • Inbound and outbound dialer/calling systems
  • Account research and skip tracing tools
  • Payment processing and account resolution
  • Written customer communications
  • PC-based collections and financial account management systems


PREFERRED SKILLS

  • Experience in auto finance, consumer finance, loan servicing, banking, credit card collections, personal loans, financial services, or account recovery.
  • Experience collecting on secured or unsecured consumer accounts.
  • Knowledge of early-stage delinquency and collections terminology, including past-due accounts, cure rates, roll rates, payment arrangements, promises to pay, and account resolution.
  • Experience working in a high-volume collections call center or performance-driven environment.
  • Strong negotiation, follow-up, organization, problem-solving, and customer communication skills.
  • Ability to balance customer service with collections goals while maintaining professionalism and compliance.


LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy