1

Auto Claims Jobs in Connecticut (NOW HIRING)

Field Auto Adjuster - Connecticut

New London, CT · On-site +1

$49K - $64K/yr

We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with ...

Field Auto Adjuster - Connecticut

New London, CT · On-site

$49K - $64K/yr

We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with ...

Field Auto Adjuster - Connecticut

Hartford, CT · On-site

$49K - $65K/yr

We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with ...

Field Auto Adjuster - Connecticut

Waterbury, CT · On-site

$50K - $65K/yr

We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with ...

We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with ...

Field Auto Adjuster - Connecticut

West Hartford, CT · On-site

$50K - $65K/yr

We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with ...

next page

Showing results 1-20

Auto Claims information

See Connecticut salary details

$28.5K

$54.7K

$72.8K

How much do auto claims jobs pay per year?

As of Aug 27, 2026, the average yearly pay for auto claims in Connecticut is $54,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $61,400.00 per year, depending on experience, location, and employer.

What are auto claims?

Auto claims are requests made by vehicle owners to their insurance company for compensation or repair after their vehicle has been damaged, stolen, or involved in an accident. The claims process typically involves reporting the incident, providing documentation such as photos and police reports, and working with an adjuster to assess the damage. The insurer then determines coverage and arranges for payment or repairs according to the policy terms. Understanding your coverage and promptly reporting incidents can help streamline the claims process.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant bachelor's degree or industry certifications like AIC (Associate in Claims). Familiarity with claims management software, estimating tools such as CCC One, and digital communication systems is typically required. Strong interpersonal skills, attention to detail, and effective negotiation abilities help you build rapport with customers and resolve claims efficiently. These skills are crucial for ensuring accurate, fair settlements and maintaining customer trust in a competitive insurance industry.

What are some common challenges faced by auto claims professionals, and how can they be managed effectively?

Auto claims professionals often encounter challenges such as handling high caseloads, managing difficult customer interactions, and staying up-to-date with changing insurance regulations. Effective time management and strong communication skills are crucial for balancing multiple claims and providing empathetic service to clients who may be experiencing stress after an accident. Collaboration with adjusters, appraisers, and legal teams also plays a key role in efficiently resolving claims and ensuring customer satisfaction.

What is the difference between Auto Claims vs Auto Adjuster?

AspectAuto ClaimsAuto Adjuster
Required CredentialsHigh school diploma or equivalent; insurance licensing often requiredHigh school diploma or equivalent; insurance licensing often required
Work EnvironmentOffice, claims centers, sometimes remoteOffice, on-site inspections, sometimes remote
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, claims departments
Primary ResponsibilitiesProcessing and managing auto insurance claimsInspecting vehicles, assessing damages, determining claim validity

Auto Claims professionals handle the processing of insurance claims, focusing on administrative tasks. Auto Adjusters, on the other hand, inspect vehicles and assess damages to determine claim validity. While both roles require similar credentials and work within the insurance industry, Auto Adjusters are more involved in on-site evaluations, whereas Auto Claims staff manage claim processing and customer communication.

What are the most commonly searched types of Auto Claims jobs in Connecticut?

The most popular types of Auto Claims jobs in Connecticut are:

Infographic showing various Auto Claims job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,685 per year, or $26.3 per hour.

Claims Specialist - Auto

Glastonbury, CT • On-site


Philadelphia Insurance Companies
Insurance Services • 1 - 5K employees

8.9

Company rating: 8.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

49th of 313 rated insurance

People enjoy working here

Good employer

Paid breaks


$82K - $97K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago


Job description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Specialist - Auto to join our team.

JOB SUMMARY
Investigate, evaluate and settle more complex first and third party commercial insurance auto claims.

JOB RESPONSIBILITIES

  • Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner.
  • Communicates with all relevant parties and documents communication as well as results of investigation.
  • Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts.
  • Travel is required to attend customer service calls, mediations, and other legal proceedings.


JOB REQUIREMENTS

  • High School Diploma; Bachelor's degree from a four-year college or university preferred.
  • 10 plus years related experience and/or training; or equivalent combination of education and experience.

National Range : $82,800.00 - $97,300.00
Ultimate salary offered will be based on factors such as applicant experience and geographic location.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx



What Philadelphia Insurance Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom