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Auto Claims Manager Jobs in Connecticut (NOW HIRING)

Field Auto Adjuster - Connecticut

New London, CT · On-site +1

$49K - $64K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... ensure claims are resolved quickly and accurately. You'll manage your own schedule, travel ...

Field Auto Adjuster - Connecticut

New London, CT · On-site

$49K - $64K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... ensure claims are resolved quickly and accurately. You'll manage your own schedule, travel ...

Field Auto Adjuster - Connecticut

Hartford, CT · On-site

$49K - $65K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... ensure claims are resolved quickly and accurately. You'll manage your own schedule, travel ...

Field Auto Adjuster - Connecticut

Waterbury, CT · On-site

$50K - $65K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... ensure claims are resolved quickly and accurately. You'll manage your own schedule, travel ...

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... ensure claims are resolved quickly and accurately. You'll manage your own schedule, travel ...

Field Auto Adjuster - Connecticut

West Hartford, CT · On-site

$50K - $65K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... ensure claims are resolved quickly and accurately. You'll manage your own schedule, travel ...

Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ... Management retains the discretion to add or to change the duties of the position at any time As ...

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Showing results 1-20

Auto Claims Manager information

What is the difference between Auto Claims Manager vs Auto Claims Adjuster?

AspectAuto Claims ManagerAuto Claims Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or equivalent; some certifications like AIC may be preferred
Work EnvironmentSupervises claims teams, manages claims processes, and coordinates with other departmentsEvaluates and settles auto insurance claims directly with policyholders and repair shops
Industry UsageUsed across insurance companies to oversee claims operationsUsed by adjusters handling individual claims within insurance companies

Auto Claims Managers oversee claims teams and processes, focusing on management and strategy, while Auto Claims Adjusters handle the direct evaluation and settlement of individual claims. Both roles are essential in the auto insurance industry but differ in responsibilities and required credentials.

Infographic showing various Auto Claims Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Claims Team Manager - Auto Liability

Hamden, CT


American Automobile Association (AAA)
Non-Profits • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

232nd of 313 rated insurance

Good employer

Recommended by students

Recommended by parents


$92K - $123K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

Claims Team Manager - Auto Liability

This is an Onsite Position in Lincoln, RI


Job Summary
This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties

  • Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
  • Coach and counsel employees on performance in a responsive and timely manner.
  • Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
  • Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
  • Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.
  • Maintain knowledge of current industry developments and best practices.
  • Participate in committees and projects that will support the organization's goals and objectives.


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred
  • 4-6 years Automotive Claims handling Required
  • 1-3 years Supervisory Preferred
  • Advanced organizational, planning and delegation skills critical.
  • Advanced oral and written communication skills necessary.
  • Advanced interpersonal skills essential.
  • Ability to effectively lead change required.
  • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
  • Chartered Property Casualty Underwriter - Insurance Institute of America Preferred


Travel Requirements

  • Occasional travel to off-site business meetings or conferences. (5% proficiency)
#LI-SM1

The starting pay range for this position is:

$92,600.00 - $123,600.00

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media


What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

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