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Auto Claims Supervisor Jobs in Michigan (NOW HIRING)

Logistics Supervisor

Plymouth, MI · On-site

$65 - $85/hr

... Auto Parts (APD) and Wire Harness (WHD) divisions. Responsibilities will encompass program ... claims and complaints and suggestions as well as implement corrective action plans and ...

Store Supervisor

Bronson, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Store Supervisor

Cassopolis, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Store Supervisor

Lawrence, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Department Supervisor

Mendon, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Store Supervisor

Berrien Springs, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Store Supervisor

Sturgis, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Department Supervisor

White Pigeon, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Store Supervisor

Marcellus, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Department Supervisor

Paw Paw, MI · On-site

$65K - $100K/yr

Drives sales and financial performance in the Auto Care Center and service area by receiving and ... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ...

Showing results 21-40

Auto Claims Supervisor information

What does an auto claims supervisor do?

An Auto Claims Supervisor oversees a team of claims adjusters and examiners who handle auto insurance claims. Their responsibilities include monitoring claims processing, ensuring compliance with company policies and legal regulations, and resolving complex or escalated claims issues. They also provide training, support, and performance evaluations for staff, aiming to maintain high customer service standards and efficient claims resolution. Additionally, they may analyze claims data to identify trends and recommend process improvements.

How does an auto claims supervisor collaborate with adjusters and other departments to ensure efficient claims processing?

An Auto Claims Supervisor frequently works closely with adjusters, customer service representatives, and legal or fraud teams to streamline the claims process. They provide guidance to adjusters on complex cases, monitor workloads, and facilitate regular meetings to address challenges and share updates. Effective collaboration ensures consistency in claims handling, improves customer satisfaction, and helps maintain compliance with regulatory standards. This teamwork also allows supervisors to identify training needs and implement process improvements.

What are the key skills and qualifications needed to thrive as an auto claims supervisor, and why are they important?

To thrive as an Auto Claims Supervisor, you need a solid background in insurance claims processes, leadership experience, and often a bachelor’s degree in business, insurance, or a related field. Familiarity with claims management software, regulatory compliance platforms, and industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, problem-solving, and team management skills help you lead adjusters, resolve conflicts, and deliver strong customer service. These abilities ensure efficient claims resolution, regulatory adherence, and a positive experience for both customers and staff.

What is the difference between Auto Claims Supervisor vs Auto Claims Adjuster?

AspectAuto Claims SupervisorAuto Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; some employers prefer certifications like CPCU or AICHigh school diploma or equivalent; certifications like AIC or CPCU are common but not mandatory
Work EnvironmentSupervises claims team, manages workflows, and ensures policy compliance within an office or claims centerEvaluates claims, investigates damages, and negotiates settlements directly with claimants
Employer & Industry UsageUsed by insurance companies to oversee claims operationsUsed by insurance companies to handle individual claims and settlements

The Auto Claims Supervisor oversees and manages a team of adjusters, focusing on workflow and policy adherence, while the Auto Claims Adjuster handles the direct evaluation and settlement of individual claims. Both roles are essential in the claims process but differ in responsibilities and scope.

Infographic showing various Auto Claims Supervisor job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution.

Case Manager Assistant

Mike Morse Law Firm

Southfield, MI • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Title: Case Manager Assistant

Mike Morse Law Firm is seeking a meticulous and organized Case Manager Assistant to join our team. The Case Manager will play a crucial role in assisting clients who have been involved in auto accidents by managing their case files and ensuring all documentation is accurate and up-to-date. This position requires a high level of attention to detail and the ability to handle sensitive information with care.


Key Responsibilities:

  • Organize and maintain client case files, ensuring all documents are properly filed and easily accessible.
  • Assist clients in gathering necessary documentation related to their auto accident cases.
  • Coordinate with legal staff to ensure all client information is complete and accurate.
  • Update and manage electronic and physical filing systems.
  • Respond to client inquiries regarding their case files and provide updates as needed.
  • Maintain confidentiality and handle sensitive information with care.
  • Perform other administrative tasks as required to support the legal team.


Essential Functions

  1. Under the direction of a Supervising Case Manager and/or supervising attorney, communicate with clients via phone, email and correspondence during the pre-suit process to address their questions and concerns and to provide and obtain updates.
  2. Under the direction of a Supervising Case Manager and/or supervising attorney, communicate with insurance adjusters and healthcare providers to provide and obtain status reports to facilitate Personal Injury Protection (PIP) benefit payments.
  3. Gather and review medical and billing records.
  4. Under the direction of a Supervising Case Manager and/or supervising attorney, draft and send third party pre-suit settlement demands when appropriate to resolve claims pre-litigation.
  5. Conduct timely follow-up on all outstanding documents/assignments and escalate when appropriate.


Competencies

  1. Background in customer service and client communication.
  2. Cultural Awareness.
  3. Relationship Management.
  4. Excellent Telephone Etiquette
  5. Ability to prepare accurate and error-free documents in a timely manner.
  6. Ethical Practice
  7. Familiarity with Michigan No Fault Law (preferred.)
  8. Ability to manage time and multiple priorities in a changing environment