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Auto Claims Manager Jobs in Florida (NOW HIRING)

Auto Adjuster

Tampa, FL · On-site

$46K - $61K/yr

One or more years of auto liability claims experience managing claims from initial contact through resolution. * Minimum one year of experience managing a pending inventory with demonstrated ...

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... auto claims. * Must possess a general understanding of the usage of a diary-based system to move ... Possess organizational and time management skills with ability to prioritize and be detail oriented.

Claims Adjuster I (Bilingual)

Miami, FL · On-site

$63K - $81K/yr

... auto claims. * Must possess a general understanding of the usage of a diary-based system to move ... Possess organizational and time management skills with ability to prioritize and be detail oriented.

Manages an inventory of low to moderate complexity and exposure commercial claims by following company protocols to verify policy coverage, gather necessary information, maintain appropriate file ...

To evaluate auto claims involving injured parties and manage first party medical treatment to determine eligibility under a personal injury protection and/or medical payment benefits. ESSENTIAL ...

To evaluate auto claims involving injured parties and manage first party medical treatment to determine eligibility under a personal injury protection and/or medical payment benefits. ESSENTIAL ...

To evaluate auto claims involving injured parties and manage first party medical treatment to determine eligibility under a personal injury protection and/or medical payment benefits. ESSENTIAL ...

Showing results 21-40

Auto Claims Manager information

What is the difference between Auto Claims Manager vs Auto Claims Adjuster?

AspectAuto Claims ManagerAuto Claims Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or equivalent; some certifications like AIC may be preferred
Work EnvironmentSupervises claims teams, manages claims processes, and coordinates with other departmentsEvaluates and settles auto insurance claims directly with policyholders and repair shops
Industry UsageUsed across insurance companies to oversee claims operationsUsed by adjusters handling individual claims within insurance companies

Auto Claims Managers oversee claims teams and processes, focusing on management and strategy, while Auto Claims Adjusters handle the direct evaluation and settlement of individual claims. Both roles are essential in the auto insurance industry but differ in responsibilities and required credentials.

What cities in Florida are hiring for Auto Claims Manager jobs?

Cities in Florida with the most Auto Claims Manager job openings:

Infographic showing various Auto Claims Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Auto Adjuster

USAA

Tampa, FL • On-site

$46K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position
Start Date: September 28th
Hours: Monday through Friday, 9:00am - 5:30pm ET
As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service.
Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
What you'll do:
  • Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
  • Negotiates liability for comparative negligence (claimant or adverse carrier).
  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • Applies intermediate knowledge of Auto Physical Damage to adjust claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma.
  • Experiences that will support your success:
  • 1 year of customer service experience.
  • Progressive experience handling low complexity auto non injury liability claims.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
  • Successful completion of a job-related assessment may be required.

What sets you apart:
  • One or more years of auto liability claims experience managing claims from initial contact through resolution.
  • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills.
  • Proven experience with comparative negligence and shared liability determinations.
  • At least two years of customer service experience, demonstrating strong communication and problem-solving.
  • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions.
  • Proficiency with Guidewire or similar claims management systems.
  • Bachelor's degree or industry designation (e.g., AIC, CPCU).
  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $51,370 - $66,680.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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