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Auto Claims Adjuster Jobs in Rochester, NY (NOW HIRING)

Reliance Matrix

Claims Assistant SSL

Canandaigua, NY · On-site

$17.68 - $21.87/hr

Job Responsibilities and Requirements The Claims Assistant is an administrative support position within the Standard Security claims department. Duties and Responsibilities: * Accurately file ...

Rsli

Claims Assistant SSL

Canandaigua, NY · Hybrid

$17.68 - $21.87/hr

Job Responsibilities and Requirements The Claims Assistant is an administrative support position within the Standard Security claims department. Duties and Responsibilities: * Accurately file ...

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Showing results 21-25

All JobsAuto Claims Adjuster JobsAuto Claims Adjuster Jobs in Rochester, NY

Auto Claims Adjuster information

See Rochester, NY salary details

$29.6K

$56.7K

$75.5K

How much do auto claims adjuster jobs pay per year?

As of Aug 11, 2026, the average yearly pay for auto claims adjuster in Rochester, NY is $56,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $63,600.00 per year, depending on experience, location, and employer.

Are auto claims adjusters in demand?

Auto claims adjusters are in steady demand due to the ongoing need for insurance claims processing in the auto industry. Employment opportunities are expected to grow as insurance companies require skilled professionals to evaluate damages, process claims, and handle customer inquiries, often requiring knowledge of claims management software and industry regulations.

What does an auto claims adjuster do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

Which auto claims adjusters make the most money?

Senior auto claims adjusters with extensive experience, specialized skills, or advanced certifications tend to earn higher salaries. Adjusters working for large insurance companies or in high-cost-of-living areas generally make more than those in smaller firms or regions with lower living costs.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by auto claims adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role offers steady employment, requires strong communication and analytical skills, and often involves working with insurance software and policies. It can be a stable career with opportunities for advancement and certification, such as the Certified Claims Adjuster designation.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.
More about Auto Claims Adjuster jobs
What are popular job titles related to Auto Claims Adjuster jobs in Rochester, NY? For Auto Claims Adjuster jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Auto Claims Adjuster jobs in Rochester, NY look for? The top searched job categories for Auto Claims Adjuster jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Auto Claims Adjuster jobs? Cities near Rochester, NY with the most Auto Claims Adjuster job openings:
Auto Claims Adjuster jobs near you
Infographic showing various Auto Claims Adjuster job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,719 per year, or $27.3 per hour.

Bene-Care: Claims & Compliance Systems Specialist

BENE-CARE

Webster, NY • On-site

$70K - $80K/yr

Full-time

Posted 17 days ago

Job description

Claims & Compliance Systems Specialist Department: TPA DivisionReports To: TPA Division ManagerFLSA Status: Non-ExemptEmployment Status: Full-Time, Monday–Friday, 8:30am–5:00pm, Hybrid after 90 DaysSalary: $70,000-$80,000 annually, based on experience About UsBene-Care is a family-built, service-driven partner in workforce solutions and full-service insurance. Based in Rochester, NY, we've helped businesses thrive through custom strategies across employee benefits, payroll, HR, property & casualty insurance, and TPA services. We take a consultive, service-first approach to every client relationship and pride ourselves on innovation, accountability, and long-term growth. Position Summary The Claims & Compliance Systems Specialist performs the full range of claims processing and compliance functions within Bene-Care's Third-Party Administration division, with a deeper focus on leveraging technology and systems to support TPA operations. This role is best suited for a detail-oriented professional with the technical aptitude to navigate complex platforms, troubleshoot issues, and work confidently with data-driven processes. This is a hands-on role for a self-starter who thrives in the details of benefit administration systems, takes ownership of problems, and finds satisfaction in figuring things out. As part of this role, the specialist will develop working knowledge of TPA plan types and benefit structures, applying that understanding across daily claims and compliance functions.Essential Duties and Responsibilities: Develop working knowledge of the Summit TPA system, including plan setups, enrollment configurations, claims workflows, and system troubleshooting.Stay current on Summit system updates, enhancements, and bug fixes.Import and validate enrollment files for new groups and at renewal; identify and resolve data discrepancies.Review and audit benefit plan configurations in Summit following setup by the TPA Operations Manager to ensure accuracy before go-live.Perform weekly imports of insurance carrier claim files for claim crossover processing.Maintain a master tracking file of insurance carrier claim data, updating weekly upon receipt of carrier claim files.Handle weekly payment processing of claim reimbursements.Serve as the primary point of contact for assigned groups, including reviewing benefit card transactions and responding to related inquiries.Key and review claim submissions for weekly reimbursement processingConduct audits of claims data; identify patterns, errors, or irregularities and recommend corrective action.Support employees and clients with plan and claims inquiries, including assistance with online accounts and mobile apps, troubleshooting issues, and escalating when necessary.Maintain detailed and accurate records of all claims activities, correspondence, and status updates.Ensure all claims processing and documentation adheres to applicable federal and state regulations, including ERISA, ACA, HIPAA, and IRS guidelines.Complete Non-Discrimination Testing for applicable TPA plans; distribute results to groups and advise on corrective steps for plan failures.Configure and run PCORI reports within the system, distribute to applicable groups, and respond to related client inquiries.Generate compliance documents (plan documents, amendments, and required notices) and Summary of Benefits and Coverage (SBCs) for new groups and renewals.Provide ongoing operational support to the Benefits Sales team, including responding to group questions, generating reports, and assisting with client-facing materials.Prepare open enrollment materials and attend and/or schedule open enrollment meetings for groups and employees.Conduct training sessions on TPA systems and processes for group HR contacts and employees.Identify opportunities for process improvements and implement solutions to enhance efficiency and accuracy.Perform other work-related duties as assigned.Minimum Qualifications (Knowledge, Skills, and Abilities): Bachelor's degree in business administration or a related field preferredA natural curiosity for technology and systems, with the technical aptitude and initiative to learn quickly, troubleshoot issues, and proactively work through problems.Strong analytical and problem-solving skills with a process-improvement mindset.Proficiency in Microsoft Office Suite.Exceptional customer service skills with strong written and verbal communication abilities; able to build rapport and communicate effectively with clients and employees.Strong attention to detail and ability to manage multiple deadlines and a fluctuating workload in a fast-paced environment.Previous experience working within a benefits administration system, including data file imports and carrier files, is highly desirable.Knowledge of applicable regulations and industry best practices, including ERISA, ACA, HIPAA, and IRS guidelines.Note: Should any licensing or certification become required, Bene-Care will cover the cost of any associated coursework and exams.Physical Demands and Work Conditions:The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this position, the employee is frequently required to sit, walk, bend, use hands (i.e.: type, write), talk, and hear. The employee is occasionally required to stand and walk. Employee may occasionally be required to lift and/or move up to 25 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.___________________________________________________________________________________Nothing in this document should be interpreted as an offer of employment and all employment with Bene-Care and its affiliates is at-will. Reasonable accommodations will be made as determined by the interactive process upon request and job duties may be adjusted as needed to ensure that any current or potential employee is successful at Bene-Care. Bene-Care and its affiliates are Equal Opportunity Employers.