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Auto Claims Adjuster Trainee Jobs in Raleigh, NC

Ultimate LLC

Licensed Property & Casualty CSR

Raleigh, NC · On-site

$38K - $53K/yr

Respond promptly to client inquiries regarding auto, home, renters, commercial property, and ... the claims process * Communicate and coordinate with carriers and adjusters to ensure timely ...

Kemper

Insurance Agent Trainee

Raleigh, NC

Responding promptly to service requests such as beneficiary changes, claims, and loans * Record ... Valid driver's license with required auto insurance coverage * Dependable vehicle for daily travel

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All JobsAuto Claims Adjuster JobsAuto Claims Adjuster Trainee JobsAuto Claims Adjuster Trainee Jobs in Raleigh, NC

Auto Claims Adjuster Trainee information

See Raleigh, NC salary details

$29.2K

$55.9K

$74.4K

How much do auto claims adjuster trainee jobs pay per year?

As of Aug 7, 2026, the average yearly pay for auto claims adjuster trainee in Raleigh, NC is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $62,700.00 per year, depending on experience, location, and employer.

What types of training and mentorship can an auto claims adjuster trainee expect during their first year?

As an Auto Claims Adjuster Trainee, you will typically participate in a structured training program that combines classroom learning, online modules, and hands-on experience. Early on, you'll shadow experienced adjusters to observe claim investigations, customer interactions, and documentation processes. Many companies also assign mentors who provide ongoing guidance and feedback, helping you develop both technical knowledge and customer service skills. This supportive environment is designed to build your confidence and prepare you for independent case handling, with regular check-ins to track your progress.

What is the difference between Auto Claims Adjuster Trainee vs Auto Claims Adjuster?

AspectAuto Claims Adjuster TraineeAuto Claims Adjuster
CertificationsTypically required to have a valid driver’s license; some states may require licensing or certificationsRequires licensing or certifications, such as state adjuster licenses
Work EnvironmentTraining environment, often supervised, with on-the-job learningIndependent or team-based claims assessment in office or field settings
ExperienceEntry-level, with on-the-job training providedPrevious experience or licensing often required
Job ResponsibilitiesLearning claims processes, assisting senior adjusters, initial claim assessmentsEvaluating damages, negotiating settlements, finalizing claims

The main difference is that an Auto Claims Adjuster Trainee is in a learning phase, often supervised and gaining experience, while an Auto Claims Adjuster is a fully qualified professional responsible for handling claims independently.

What are the key skills and qualifications needed to thrive as an auto claims adjuster trainee, and why are they important?

To thrive as an Auto Claims Adjuster Trainee, you need a foundational understanding of insurance principles, strong analytical skills, and at least a high school diploma (with some employers preferring a bachelor's degree). Familiarity with claims management software, estimating tools like CCC One, and relevant insurance certifications (such as AIC) is often required. Excellent communication, negotiation, and organizational abilities help you interact effectively with customers and resolve claims efficiently. These skills are crucial for accurately assessing damages, ensuring customer satisfaction, and minimizing financial risk for the company.

What does an auto claims adjuster trainee do?

An Auto Claims Adjuster Trainee is an entry-level professional who learns to investigate and evaluate car insurance claims. They work under the supervision of experienced adjusters to determine the extent of an insurer’s liability by gathering information, interviewing involved parties, and inspecting vehicle damages. Trainees are trained to interpret policy coverage, estimate repair costs, and negotiate settlements. This role involves both office work and field visits, and is designed to prepare individuals for a full claims adjuster position.

Can I get an auto claims adjuster trainee job with no experience?

Auto claims adjuster trainee positions often do not require prior experience, as training is typically provided on the job. Employers may look for strong communication skills, attention to detail, and a willingness to learn, with some roles offering entry-level opportunities for candidates without industry experience.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional responsible for evaluating insurance claims related to vehicle accidents, often requiring knowledge of insurance policies and damage assessment. The role offers opportunities for career advancement, typically involves working in an office or claims center, and may require licensing or certification. It can be a stable career with a steady income, especially for those interested in insurance and customer service.
What are the most commonly searched types of Auto Claims Adjuster jobs in Raleigh, NC? The most popular types of Auto Claims Adjuster jobs in Raleigh, NC are:
What are popular job titles related to Auto Claims Adjuster Trainee jobs in Raleigh, NC? For Auto Claims Adjuster Trainee jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Auto Claims Adjuster Trainee jobs in Raleigh, NC look for? The top searched job categories for Auto Claims Adjuster Trainee jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Auto Claims Adjuster Trainee jobs? Cities near Raleigh, NC with the most Auto Claims Adjuster Trainee job openings:
Auto Claims Adjuster Trainee jobs near you
Infographic showing various Auto Claims Adjuster Trainee job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Licensed Property & Casualty CSR

Ultimate LLC

Raleigh, NC • On-site

$38K - $53K/yr

Other

Re-posted 7 days ago

Job description

Job Description
Licensed Property & Casualty Customer Service Representative (CSR)
Location: Raleigh, NC (Fully In-Office)
Schedule: Monday-Thursday, 9:00 AM - 5:00 PM | Friday, 9:00 AM - 3:30 PM
Position Summary
We are seeking a detail-oriented and customer-focused Licensed Property & Casualty Customer Service Representative (CSR) to join our team in Raleigh, NC. This fully in-office role plays a critical part in supporting both clients and the insurance team by delivering exceptional service, managing policy needs, and ensuring a smooth client experience.
The ideal candidate will have a solid understanding of Property & Casualty (P&C) insurance products, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Customer Support

  • Respond promptly to client inquiries regarding auto, home, renters, commercial property, and liability policies
  • Clearly explain coverage details, deductibles, limits, billing inquiries, and claims processes
  • Resolve customer questions and concerns professionally with a focus on customer satisfaction and retention
Policy Servicing
  • Process policy transactions including endorsements, renewals, cancellations, reinstatements, and rewrites
  • Review applications and supporting documentation for accuracy and completeness
  • Prepare quotes, proposals, and required documentation for both new and existing business
Claims Assistance
  • Provide First Notice of Loss (FNOL) support and guide clients through the claims process
  • Communicate and coordinate with carriers and adjusters to ensure timely updates and resolution
Documentation & Compliance
  • Maintain accurate and up-to-date records within the agency management system
  • Ensure compliance with state regulations, carrier guidelines, and internal policies
  • Handle sensitive client data with discretion, professionalism, and confidentiality
Carrier & Team Collaboration
  • Work directly with insurance carriers to address underwriting questions, policy clarifications, and service issues
  • Support producers/agents with administrative tasks and customer follow-up
  • Assist with renewal reviews, account rounding, and identifying cross-sell opportunities
Required Qualifications
  • Active Property & Casualty Insurance License (North Carolina required)
  • 1-3 years of experience in insurance or customer service (P&C strongly preferred)
  • Strong verbal and written communication skills with the ability to explain complex information clearly
  • Excellent organizational skills with the ability to multitask and prioritize effectively
  • High attention to detail and problem-solving capabilities
  • Proficiency with agency management systems such as Applied Epic, Vertafore, or AMS360
Preferred Qualifications
  • Prior experience in an independent agency environment
  • Experience handling both personal and small commercial lines
  • Familiarity with multiple carrier platforms
Work Environment
  • Fully in-office position located in Raleigh, NC
  • Collaborative, team-oriented atmosphere with a strong focus on client service
  • Standard office setting with regular interaction with clients, team members, and carrier partners
Why Join Us
  • Consistent weekday schedule with early Friday close
  • Opportunity to grow within a supportive and professional insurance team
  • Hands-on role with strong client interaction and impact

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -052026-422855

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