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Auto Bdc Training Jobs in California (NOW HIRING)

Downtown Auto Center

General Sales Manager

Oakland, CA · On-site

$250K/yr

At Downtown Auto Center, we value our employees and we treat them like family. Each team member can ... Coach sales team on proper closing techniques through training and active participation, and lead ...

Downtown Auto Center

General Sales Manager

Oakland, CA

$250K/yr

At Downtown Auto Center, we value our employees and we treat them like family. Each team member can ... Coach sales team on proper closing techniques through training and active participation, and lead ...

Downtown Auto Center

General Sales Manager

Oakland, CA

$250K/yr

At Downtown Auto Center, we value our employees and we treat them like family. Each team member can ... Coach sales team on proper closing techniques through training and active participation, and lead ...

Downtown Auto Center

General Sales Manager

Oakland, CA · On-site

$250K/yr

At Downtown Auto Center, we value our employees and we treat them like family. Each team member can ... Coach sales team on proper closing techniques through training and active participation, and lead ...

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All JobsAuto Bdc Training JobsAuto Bdc Training Jobs in California

Auto Bdc Training information

What is Auto BDC training?

Auto BDC training refers to specialized training programs designed for Business Development Center (BDC) staff in automotive dealerships. These programs teach employees how to handle customer inquiries, schedule appointments, follow up on leads, and use dealership CRM software effectively. The goal is to improve communication with customers, increase appointment show rates, and boost overall sales and service performance. Auto BDC training often includes phone skills, email etiquette, and best practices for customer relationship management.

What are the key skills and qualifications needed to thrive in Auto BDC training?

To thrive in Auto BDC (Business Development Center) Training, you need strong customer service skills, sales acumen, and a basic understanding of automotive products, often supported by prior experience in customer-facing or call center roles. Familiarity with CRM systems, phone and email communication tools, and dealership management software is typically required. Outstanding communication, active listening, and resilience under pressure help individuals excel in engaging customers and generating leads. These skills ensure effective customer interactions, maximize sales opportunities, and contribute to the overall success of automotive dealerships.

What are some common challenges faced by professionals working in Auto BDC training, and how can they be addressed?

Professionals in Auto BDC (Business Development Center) training often face challenges such as maintaining high engagement levels among trainees, adapting to varying levels of experience, and keeping up with evolving dealership technologies. To address these challenges, trainers should employ interactive teaching methods, customize training materials based on the audience's experience, and stay current with automotive CRM and communication tools. Building strong relationships with dealership teams and soliciting regular feedback also helps ensure training remains relevant and effective.

What is the difference between Auto Bdc Training vs Auto Sales Associate?

AspectAuto Bdc TrainingAuto Sales Associate
CredentialsTraining programs, certifications in BDC operationsHigh school diploma, sales experience often preferred
Work EnvironmentOffice setting, call centers, administrative tasksShowroom, dealership floor, direct customer interaction
Industry UsageUsed to train BDC staff for lead management and customer follow-upEngages directly with customers to sell vehicles

Auto Bdc Training focuses on preparing staff for BDC roles involving lead management and customer follow-up, typically in an office environment. Auto Sales Associates interact directly with customers to sell vehicles, often working on the dealership floor. While both roles are essential in auto sales, Auto Bdc Training emphasizes administrative and communication skills, whereas Auto Sales Associates focus on sales and customer engagement.

What cities in California are hiring for Auto Bdc Training jobs?

Cities in California with the most Auto Bdc Training job openings:

Auto Bdc Training jobs near you

General Sales Manager

Downtown Auto Center

Oakland, CA • On-site

$250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Downtown Auto Center is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks!
What We Offer:
  • Medical, dental, and vision insurance
  • Paid sick time
  • Paid vacation time
  • 401K
  • Direct deposit

Compensation: $250000+ per year
Responsibilities
  • Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams
  • Lead all showroom activities and maintain an experienced level of product knowledge
  • Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
  • Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales
  • Conduct daily and weekly sales training meetings for Sales and Product Specialists
  • Mentor new and experienced sales reps on standard methodologies for improving performance
  • Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
  • Establish delivery procedures and monitor performance and execution
  • Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment
  • Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis

Qualifications
  • Minimum five years of GSM experience with responsibility for the entire variable operation of a successful dealership
  • Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
  • Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
  • Extensive background in leading a BDC department
  • Some experience in Used Vehicle purchasing, merchandising and marketing
  • Expertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and training

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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