ZipRecruiter

Log In

1

Auto Bdc Training Jobs in California (NOW HIRING)

Ross Auto Group

Sales BDC Representative

Covina, CA · On-site

$3.0K - $4.5K/mo

BDC Manager/ Sales Manager and Above SUMMARY The Business Development Center Representative answers ... Complete all required HR training modules in KPA * Complete all required certification courses ...

Ross Auto Group

Sales BDC Representative

Covina, CA · On-site

BDC Manager/ Sales Manager and Above SUMMARY The Business Development Center Representative answers ... Complete all required HR training modules in KPA * Complete all required certification courses ...

Harbor Auto Group

Sales BDC Agent

Long Beach, CA · On-site

Act as a lead resource for BDC agents, providing real-time assistance and guidance during daily operations * Assist with onboarding and training of new BDC agents supporting either store * Monitor CR ...

Harbor Auto Group

Sales BDC Agent

Long Beach, CA

Act as a lead resource for BDC agents, providing real-time assistance and guidance during daily operations * Assist with onboarding and training of new BDC agents supporting either store * Monitor CR ...

Harbor Auto Group

Sales BDC Agent

Long Beach, CA · On-site

Act as a lead resource for BDC agents, providing real-time assistance and guidance during daily operations * Assist with onboarding and training of new BDC agents supporting either store * Monitor CR ...

Harbor Auto Group

Sales BDC Agent

Long Beach, CA

Act as a lead resource for BDC agents, providing real-time assistance and guidance during daily operations * Assist with onboarding and training of new BDC agents supporting either store * Monitor CR ...

Cardinale Auto Group

BDC Associate Sales

Corona, CA · On-site

Job Summary The Sales BDC Representative is responsible for responding to internet leads, inbound ... Paid training and opportunities for career advancement. We are an equal opportunity employer and ...

Lithia & Driveway

BDC Administrator

Anaheim, CA · On-site

$18/hr

Ongoing training and professional development What You'll Do * Support the sales team to bring in ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Lithia

BDC Administrator

Anaheim, CA · On-site

$18/hr

Ongoing training and professional development What You'll Do * Support the sales team to bring in ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Lithia & Driveway

BDC Administrator

Anaheim, CA · On-site

$18/hr

Ongoing training and professional development What You'll Do * Support the sales team to bring in ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Lithia Motors, Inc.

BDC Administrator

Anaheim, CA · On-site

$18/hr

Ongoing training and professional development What You'll Do * Support the sales team to bring in ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Lithia & Driveway

BDC Administrator

Fresno, CA · On-site

$16.90 - $18/hr

Ongoing training and support to help you develop your skills and succeed. * Opportunities for ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Lithia

BDC Administrator

Fresno, CA · On-site

$16.90 - $18/hr

Ongoing training and support to help you develop your skills and succeed. * Opportunities for ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

previous pagenext page

Showing results 21-40

All JobsAuto Bdc Training JobsAuto Bdc Training Jobs in California

Auto Bdc Training information

What is Auto BDC training?

Auto BDC training refers to specialized training programs designed for Business Development Center (BDC) staff in automotive dealerships. These programs teach employees how to handle customer inquiries, schedule appointments, follow up on leads, and use dealership CRM software effectively. The goal is to improve communication with customers, increase appointment show rates, and boost overall sales and service performance. Auto BDC training often includes phone skills, email etiquette, and best practices for customer relationship management.

What are the key skills and qualifications needed to thrive in Auto BDC training?

To thrive in Auto BDC (Business Development Center) Training, you need strong customer service skills, sales acumen, and a basic understanding of automotive products, often supported by prior experience in customer-facing or call center roles. Familiarity with CRM systems, phone and email communication tools, and dealership management software is typically required. Outstanding communication, active listening, and resilience under pressure help individuals excel in engaging customers and generating leads. These skills ensure effective customer interactions, maximize sales opportunities, and contribute to the overall success of automotive dealerships.

What are some common challenges faced by professionals working in Auto BDC training, and how can they be addressed?

Professionals in Auto BDC (Business Development Center) training often face challenges such as maintaining high engagement levels among trainees, adapting to varying levels of experience, and keeping up with evolving dealership technologies. To address these challenges, trainers should employ interactive teaching methods, customize training materials based on the audience's experience, and stay current with automotive CRM and communication tools. Building strong relationships with dealership teams and soliciting regular feedback also helps ensure training remains relevant and effective.

What is the difference between Auto Bdc Training vs Auto Sales Associate?

AspectAuto Bdc TrainingAuto Sales Associate
CredentialsTraining programs, certifications in BDC operationsHigh school diploma, sales experience often preferred
Work EnvironmentOffice setting, call centers, administrative tasksShowroom, dealership floor, direct customer interaction
Industry UsageUsed to train BDC staff for lead management and customer follow-upEngages directly with customers to sell vehicles

Auto Bdc Training focuses on preparing staff for BDC roles involving lead management and customer follow-up, typically in an office environment. Auto Sales Associates interact directly with customers to sell vehicles, often working on the dealership floor. While both roles are essential in auto sales, Auto Bdc Training emphasizes administrative and communication skills, whereas Auto Sales Associates focus on sales and customer engagement.

What cities in California are hiring for Auto Bdc Training jobs? Cities in California with the most Auto Bdc Training job openings:
Auto Bdc Training jobs near you

Service BDC Representative

Mossy Nissan National City

National City, CA

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Service Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
 
The Service BDC Agent is an energetic professional who successfully delivers on goals while maintaining the highest customer satisfaction. The Service BDC Agent handles all incoming phone and internet leads, contacting service clients, and through superb product knowledge and customer handling skills, schedules daily appointments while also offering our services and benefits.
 
Employees in this position will paid a base hourly wage ranging from the applicable minimum wage up to $20.00 per hour. However, additionally they will be paid commissions and/or bonuses, which vary based on performance, with the expected average annual commission earnings of approx. $50,000 to $55,000.
 
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
 
Benefits
  • Medical, Dental & Vision
  • Group Insurance Plans & Discounts
  • 401K Retirement Savings Plan
  • Paid Vacation and Holidays
  • Disability Insurance
  • LAP (Life Assistance Program)
  • Basic Life, Dependent & Accident Insurance
  • Growth Opportunities
  • Paid Training
  • Employee Purchase Incentives
  • Family Owned & Operated
  • Health & Wellness
  • Flexible Work Schedule
  • Discounts on Products & Services
  • Direct Deposit
Responsibilities
  • Providing excellent customer service to internal and external customers at all times.
  • Promoting an understanding of, and strong commitment to client satisfaction.
  • Promoting and understanding of, and strong commitment to the Mossy Team.
  • Responding to incoming internet and phone inquiry call leads.
  • Follow-up contact with client to schedule daily appointments to meet with Service and/or Sales Department.
  • Greet and introduce client to sales representative in Sales Department.
  • Maintaining comprehensive and up to date knowledge of products and services offered for sale.
  • Make outbound customer calls to meet department goals and objectives.
  • Maintain and process customer information and performance in Dealer CRM (such as Dealersocket, E-Leads & VIN Solutions).
  • Maintains a professional appearance.
  • Attends meetings as requested.
Qualifications
  • At least one previous role based in strong customer service experience
  • People skills that contribute to effective communication
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Accepts constructive criticism with motivation towards improvement in job performance
  • Professional appearance & punctual
  • High school graduate or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.

Apply