ZipRecruiter

Log In

1

Auto Bdc Training Jobs in Alabama (NOW HIRING)

Sons Auto Group

BDC Manager

Montgomery, AL · On-site

This is not a BDC or Internet Manager, but a full Sales Manager that works directly with the GSM ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Sons Auto Group

BDC Manager

Montgomery, AL · On-site

This is not a BDC or Internet Manager, but a full Sales Manager that works directly with the GSM ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

All JobsAuto Bdc Training JobsAuto Bdc Training Jobs in Alabama

Auto Bdc Training information

What is Auto BDC training?

Auto BDC training refers to specialized training programs designed for Business Development Center (BDC) staff in automotive dealerships. These programs teach employees how to handle customer inquiries, schedule appointments, follow up on leads, and use dealership CRM software effectively. The goal is to improve communication with customers, increase appointment show rates, and boost overall sales and service performance. Auto BDC training often includes phone skills, email etiquette, and best practices for customer relationship management.

What are the key skills and qualifications needed to thrive in Auto BDC Training, and why are they important?

To thrive in Auto BDC (Business Development Center) Training, you need strong customer service skills, sales acumen, and a basic understanding of automotive products, often supported by prior experience in customer-facing or call center roles. Familiarity with CRM systems, phone and email communication tools, and dealership management software is typically required. Outstanding communication, active listening, and resilience under pressure help individuals excel in engaging customers and generating leads. These skills ensure effective customer interactions, maximize sales opportunities, and contribute to the overall success of automotive dealerships.

What are some common challenges faced by professionals working in Auto BDC training, and how can they be addressed?

Professionals in Auto BDC (Business Development Center) training often face challenges such as maintaining high engagement levels among trainees, adapting to varying levels of experience, and keeping up with evolving dealership technologies. To address these challenges, trainers should employ interactive teaching methods, customize training materials based on the audience's experience, and stay current with automotive CRM and communication tools. Building strong relationships with dealership teams and soliciting regular feedback also helps ensure training remains relevant and effective.

What is the difference between Auto Bdc Training vs Auto Sales Associate?

AspectAuto Bdc TrainingAuto Sales Associate
CredentialsTraining programs, certifications in BDC operationsHigh school diploma, sales experience often preferred
Work EnvironmentOffice setting, call centers, administrative tasksShowroom, dealership floor, direct customer interaction
Industry UsageUsed to train BDC staff for lead management and customer follow-upEngages directly with customers to sell vehicles

Auto Bdc Training focuses on preparing staff for BDC roles involving lead management and customer follow-up, typically in an office environment. Auto Sales Associates interact directly with customers to sell vehicles, often working on the dealership floor. While both roles are essential in auto sales, Auto Bdc Training emphasizes administrative and communication skills, whereas Auto Sales Associates focus on sales and customer engagement.

What are popular job titles related to Auto Bdc Training jobs in Alabama? For Auto Bdc Training jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Auto Bdc Training jobs in Alabama look for? The top searched job categories for Auto Bdc Training jobs in Alabama are:
What cities in Alabama are hiring for Auto Bdc Training jobs? Cities in Alabama with the most Auto Bdc Training job openings:
Auto Bdc Training jobs near you

BDC Manager

Sons Auto Group

Montgomery, AL • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

SONS Kia of Montgomeryis looking for aDigital Sales Managerfor our busy sales department. What is a "Digital Sales Manager?" We consider our sales department as 3 departments, not the traditional 2 (New and Used). The third department is our Digital (Internet) department. A Digital Sales Manager is a full Sales Manager that has responsibility over our robust online presence and the leads it produces. This is not a BDC or Internet Manager, but a full Sales Manager that works directly with the GSM and GM of the Store.


SONS Kia of Montgomery has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.


What We Offer:

  1. Employee & Familypurchase program
  2. Medical and Dental Insurance
  3. 401(k)
  4. Paid Vacation
  5. A fair and safe family-run business environment

Responsibilities:


  1. Work with our Sale Associates to setup procedures to:
    1. Answer customer calls and establish follows-up with sales appointments
    2. Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
    3. Provide customers with initial product information & direct them to the appropriate dealership resources
    4. Present initial financing options based on customer needs
    5. Follow up with leads that are not ready to make an appointment or no-show
    6. Utilize CRM tracking system daily


All Sales Managers are responsible for:

  1. Working directly with our employees and customers to develop relationships and help to enhance the sales process
  2. Providing training and support to the sales staff and assist in closing deals
  3. Helping manage all other aspects of the sales department
  4. Offering assistance or direction to any customer who enters the dealership showroom or sales lot including Internet Leads, Phone Calls and Lot Ups
  5. Assisting customers in selecting a vehicle by asking questions and listening carefully to their responses
  6. Explaining product performance, application, and benefits to prospects




Qualifications:

  1. Prior Internet Sales and/or BDC experience or Sales Manager Experience with direct responsibility over these departments.
  2. Must be interested in training additional sales associates and work within a team environment
  3. Enthusiastic with high energy throughout the sales workday
  4. Outgoing with a friendly personality, especially while handling objections & negotiating pricing
  5. Must have a clean & valid driver's license
  6. Must be willing to submit to a drug screen prior to employment





#SAGS102

Apply