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Autism Navigator Jobs (NOW HIRING)

Elwyn

Forensic Navigator

Raleigh, NC · On-site

... and adults with autism, intellectual and developmental disabilities, and behavioral health ... Responsibilities Elwyn seeks a Forensic Navigator who serves as the primary point of contact for ...

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How much do autism navigator jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for autism navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is an Autism Navigator job?

An Autism Navigator is a professional who assists individuals with autism and their families by providing guidance, resources, and support. They help connect families to services, therapies, and educational programs tailored to the individual's needs. Autism Navigators often collaborate with healthcare providers, educators, and community organizations to ensure comprehensive care. Their goal is to enhance access to resources and improve the quality of life for individuals with autism.

What are the key skills and qualifications needed to thrive in the Autism Navigator position, and why are they important?

To thrive as an Autism Navigator, you need a background in social work, psychology, special education, or a related field, with knowledge of autism spectrum disorders and support systems. Familiarity with case management software, electronic health records, and certification in autism-related training programs is often required. Exceptional communication, advocacy, and problem-solving skills help navigate resources and support families effectively. These skills are vital for connecting clients with specialized services and ensuring personalized, impactful guidance throughout their journey.

What are the typical daily responsibilities of an Autism Navigator?

As an Autism Navigator, your daily responsibilities often include assessing individual client needs, developing personalized care plans, and connecting families to appropriate services such as therapy providers, educational resources, and community programs. You will regularly collaborate with interdisciplinary teams, including educators, healthcare professionals, and social service agencies, to ensure clients receive comprehensive support. Additionally, part of your day may involve advocating for clients, maintaining accurate records, and providing ongoing education or training to families and caregivers. This dynamic role requires a proactive approach to problem-solving and consistent communication to facilitate positive outcomes for individuals on the autism spectrum.
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Autism Navigator jobs near you
Infographic showing various Autism Navigator job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 79% Full Time, and 15% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Customer Care Navigator, ABA services - remote (PA/NJ/DE)

Customer Care Navigator, ABA services - remote (PA/NJ/DE)

Independence Blue Cross

Philadelphia, PA • On-site, Remote

$21.25 - $27.25/hr

Full-time

Posted 21 days ago

Independence Blue Cross rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

130th of 259 rated insurance

Job description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
The Autism Care Navigators provide support for families with children served by the IBX Autism Case Management team. The ACNs are responsible for serving as a single point of contact for families, ensuring accurate and viable referrals for diagnostic, ABA and other care, outreaching member families, screening for behavioral and medical care management needs, assessing for and providing community resources, educating members regarding benefits and authorization process, coordinating with Autism care managers to ensure support positive member experience, other responsibilities as assigned.
Hours: 9a-5:15p, occasionally covering until 6p
ESSENTIAL FUNCTIONS
  • Provide information to inbound members and providers callers regarding Autism, ABA , and other mental health and substance use disorder benefits, community resources, care management programs and services, policies and procedures
  • Responsible for making outreach calls to member families to educate them around the Autism Case management program, screen for any care management or referrals, support program document collection, and coordinate with the care managers on member and family care needs,
  • Collaborate with network providers to identify appropriate referrals for diagnostic, ABA and specialty care
  • Provide follow up calls to support appropriate information needed for authorization process
  • Coordinates with lead Autism care managers to address identified member and family care needs including attending rounds and team meetings.
  • Promote quality service delivery and effective care transitions planning for optimal member health outcomes
  • Coordinate with Network Operations staff to facilitate access to providers in the Member's area
  • Facilitate communications including manual letters and faxes to members and providers to support department needs
  • Promotes quality service delivery and reducing the burden member families face in dealing with a long-term disability
  • Provides administrative support services to clinical staff and in support of coordinated care and positive care outcomes such as building cases in system to begin Utilization Management process.

Qualifications
  • Bachelor's degree in Social Work, Psychology or related healthcare field and three (3) or more years of experience in a health care, or managed care setting
  • Strong computer and keyboarding skills (MS Outlook, MS Word, MS Excel, Adobe Acrobat, and data processing), including the ability to document while simultaneously while taking information over the phone
  • Excellent written and verbal communication, interpersonal, and organizational skills
  • Excellent assessment and engagement skills
  • Basic understanding of diagnostic requirements
  • Ability to make referrals for testing
  • Basic understanding of medical comorbidities
    • Familiar with behavioral health/medical terminology

PREFERRED
  • Bachelor's degree and five (5) or more years of experience in a health care, managed care setting
  • Experience working with members with autism or other developmental disabilities and their families
  • Bilingual (English and Spanish)

KEY ATTRIBUTES
  • Self-motivated and the ability to assume a collaborative role in ensuring that all objectives are met
  • Ability to work independently to meet team objectives/goals
  • Professional demeanor in response to all situations regardless of the nature or circumstances of the situation
  • Able to manage multiple tasks in a fast-paced, changing environment
  • Ability to work within a collaborative, team-oriented environment

Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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