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Student Job Title: ZSB Student Operations & Project Management Coordinator

Desired Wage: $17.10-$17.70/hour

Location: Zapara School of Business (ZSB)
Reports to: Office of the Dean, Director of Operations and Engagement, and ZSB Coordinator of Student
and Faculty Services
Employment Period: Mandatory training/team retreat starting Tuesday, September 8, 2026.
Employment is on a quarterly basis and subject to renewal following a performance review at the end of each
quarter.

Job Description

The ZSB Student Operations & Project Management Coordinator serves as a key student leader supporting
the daily operations, administrative functions, and event management initiatives of the Zapara School of
Business (ZSB). This cross-functional role combines office operations, project coordination, customer
service, and event execution to ensure a professional, organized, and engaging environment for students,
faculty, staff, alumni, and external guests.

Coordinators serve as ambassadors of the ZSB and play an integral role in managing projects, supporting
strategic initiatives, coordinating logistics, and executing internal and external events hosted within the Troesh
Conference Center, Atrium, Rotunda, other approved ZSB spaces, as well as off-campus recruiting and
networking events.

This role requires strong communication, organization, adaptability, professionalism, and the ability to
manage multiple responsibilities in a fast-paced environment. Coordinators will collaborate with campus
departments, vendors, and university stakeholders, support administrative office functions, and provide
exceptional customer service.

Primary Responsibilities

Operations & Administrative Support

• Serve as a first point of contact for students, faculty, staff, and visitors within the ZSB administrative
  offices.
• Respond professionally to phone calls, emails, and general inquiries.
• Assist with scheduling appointments, maintaining calendars, and coordinating office logistics.
• Support office organization, inventory management, filing, data entry, and record maintenance.
• Prepare and distribute flyers, announcements, communications, and resource materials.
• Maintain an organized and welcoming office and common spaces.
• Assist faculty and staff with administrative projects and operational support as needed.
• Maintain confidentiality and accuracy when handling sensitive information.

Project & Event Management

• Coordinate and support the planning, setup, execution, troubleshooting, and breakdown of ZSB events and programs.
• Serve as an on-site event coordinator and liaison for attendees, guest speakers, vendors, and university personnel.
• Communicate with individuals and organizations reserving ZSB event spaces and guide them throughout the event process.
• Coordinate staffing schedules and ensure event logistics, rentals, equipment, and operational needs are secured in advance.
• Collaborate with Campus Safety and Security, Custodial and Plant Services, Dining Services/Catering, Information Technology, and Risk Management to ensure successful event operations.
• Assist with audio/visual support and operational troubleshooting during events.
• Prepare event venues by arranging tables, chairs, podiums, linens, stage furniture, signage, and other materials.
• Restore and reset event spaces following events, including cleaning, organizing, and securing facilities.

Engagement & Communication

• Support student engagement initiatives, special projects, and professional development programs.
• Assist with social media communication, outreach efforts, and promotional materials when needed.
• Conduct tours and provide information about ZSB programs, facilities, and services.
• Deliver high-quality customer service while representing the mission, professionalism, and values of the Zapara School of Business and La Sierra University.

Qualifications

• Must be a current La Sierra University student, business major preferred but not required.
• Strong communication, interpersonal, and customer service skills.
• Professional demeanor with strong organizational and problem-solving abilities.
• Ability to manage multiple responsibilities and adapt to changing priorities.
• Comfortable performing physical tasks including lifting, bending, kneeling, walking, standing for extended periods, and moving event materials/equipment (up to 50 lbs).
• Proficiency in Google Suite (Docs, Sheets, Drive, Calendar, Gmail).
• Ability to work independently and collaboratively within a team environment.
• Detail-oriented, proactive, dependable, and punctual.
• Familiarity with office technology such as printers, scanners, copiers, and phone systems.
• Experience with social media platforms and/or design tools such as Canva or Adobe Creative Suite is preferred.
• Previous experience in office administration, event coordination, hospitality, customer service, or project management is preferred.

Technical Skills & Platforms

Student Coordinators will regularly utilize and engage with a variety of professional platforms and technologies to support office operations, communication, event management, and creative projects.

Preferred familiarity or willingness to learn includes:

• Google Suite (Docs, Sheets, Drive, Calendar, Gmail)
• Slack for team communication and project coordination
• Canva for marketing materials, presentations, and digital content creation
• Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, InDesign, etc.) for design and media support
• ProPresenter for presentations, event visuals, and live event support
• HubSpot for communication management, outreach, and engagement tracking
• Planning Center for scheduling, coordination, and operational planning
• Square for event transactions, registrations, payment processing, and operational support
• Social media platforms including Instagram, Facebook, LinkedIn, and X/Twitter
• Office technology including printers, copiers, scanners, phone systems, and audio/visual equipment

Training may be provided for select systems and platforms as needed.

Preferred Skills & Attributes

• Leadership mindset with an initiative-taking attitude
• Strong time management, organization, and multitasking skills
• Ability to remain calm, adaptable, and solution-oriented in fast-paced environments
• Willingness to learn new systems, accept feedback, and demonstrate a teachable attitude
• Strong professionalism and commitment to teamwork, collaboration, and service excellence
• Event operations, hospitality, or logistics coordination experience is preferred
• Ability to communicate effectively and professionally with diverse groups of students, faculty, staff, vendors, and guests
• Positive attitude with a proactive and dependable work ethic