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Audio Visual Assistant Jobs in Toronto, ON (NOW HIRING)

Ellisdon

Project Coordinator - ICAT

Mississauga, ON

CA$70K - CA$80K/yr

... Audio/Visual, Power Metering, Motorized Blinds, Integrated Doors, Elevators, and related ... EllisDon uses AI tools to assist in screening and assessing applicants for this position.

Ellisdon

Project Coordinator - ICAT

Brampton, ON

CA$70K - CA$80K/yr

... Audio/Visual, Power Metering, Motorized Blinds, Integrated Doors, Elevators, and related ... EllisDon uses AI tools to assist in screening and assessing applicants for this position.

Ellisdon

Project Coordinator - ICAT

Oakville, ON · On-site

CA$70K - CA$80K/yr

... Audio/Visual, Power Metering, Motorized Blinds, Integrated Doors, Elevators, and related ... EllisDon uses AI tools to assist in screening and assessing applicants for this position.

Ellisdon

Project Coordinator - ICAT

Toronto, ON · On-site

CA$70K - CA$80K/yr

... Audio/Visual, Power Metering, Motorized Blinds, Integrated Doors, Elevators, and related ... EllisDon uses AI tools to assist in screening and assessing applicants for this position.

Sunpan

Video Content Creator

Scarborough, ON · On-site

Production Support: Assist in planning and coordinating photoshoots and video productions alongside ... Experience with color grading, audio mixing, and visual effects, along with a strong understanding ...

AVI-SPL

Technician, AV Support

Markham, ON · On-site

... Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations • ...

Euna Solutions

Learning Experience Designer

Oakville, ON · On-site

CA$66K - CA$82K/yr

... reinforce learning * Assist with instructional documentation Content Translation & SME ... Apply user experience (UX) and visual design principles to enhance learner engagement * Incorporate ...

Euna Solutions

Learning Experience Designer

Oakville, ON · Hybrid

CA$66K - CA$82K/yr

Apply user experience (UX) and visual design principles to enhance learner engagement * Incorporate ... video, audio, and interactive simulations * Ensure all learning content meets accessibility ...

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Showing results 41-59

All JobsAudio Visual JobsAudio Visual Assistant JobsAudio Visual Assistant Jobs in Toronto, ON

Audio Visual Assistant information

What is the difference between Audio Visual Assistant vs Event Technician?

AspectAudio Visual AssistantEvent Technician
CredentialsBasic technical certifications, AV trainingTechnical certifications, specialized event tech training
Work EnvironmentConference centers, theaters, corporate eventsLive events, concerts, conferences
Employer & IndustryEvent venues, production companiesEvent planning firms, production companies
Job FocusAssisting with AV setup, operation, and troubleshootingSetting up, operating, and maintaining event tech equipment

The main difference is that Audio Visual Assistants primarily support AV setup and troubleshooting, while Event Technicians handle more comprehensive technical operations during live events. Both roles require technical skills and work in similar environments, but their specific responsibilities and focus areas differ.

What are some common challenges audio visual assistants face during live events, and how can they prepare for them?

Audio Visual Assistants often encounter challenges such as unexpected technical glitches, last-minute changes to event requirements, and working under tight time constraints. To prepare, it's important to conduct thorough equipment checks before events, stay organized with detailed setup plans, and maintain clear communication with event coordinators and technical teams. Being adaptable and having a solid understanding of troubleshooting common audio and visual issues can help ensure events run smoothly, even when unexpected issues arise.

What are the key skills and qualifications needed to thrive as an audio visual assistant?

To thrive as an Audio Visual Assistant, you need a solid understanding of audio and video equipment setup, troubleshooting, and basic technical knowledge, often supported by relevant certifications or formal training. Familiarity with AV control systems, digital mixers, presentation software, and industry-standard tools like Crestron or Extron is typically required. Strong communication, problem-solving abilities, and attention to detail help ensure smooth event execution and client satisfaction. These skills and qualities are essential for delivering seamless AV experiences and supporting the technical needs of events and presentations.

What is an audio visual assistant?

Audio Visual Assistants are professionals who set up, operate, and maintain audio and visual equipment used for events, presentations, meetings, or productions. They help ensure that microphones, projectors, speakers, video displays, and other technical equipment work correctly. Their responsibilities may also include troubleshooting equipment issues and assisting presenters or performers with their technical needs. Audio Visual Assistants work in a variety of settings, such as schools, conference centers, theaters, and corporate environments.

What are the most commonly searched types of Audio Visual jobs in Toronto, ON?

The most popular types of Audio Visual jobs in Toronto, ON are:

Audio Visual Assistant jobs near you
Infographic showing various Audio Visual Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Onsite Desktop Support Technician

Pathway Communications

Markham, ON • On-site

Full-time

Re-posted 18 days ago

Job description

About us
Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact Centre services at Tiers I, II and III to demanding corporate, government and non-profit clients in Canada and the United States. We commenced operations in 1995 and have grown, over the past 30 years, from being one of Canada’s pioneering ISPs to a provider of end-to-end corporate IT solutions including inbound technical support, infrastructure management, cybersecurity and application development and maintenance. Our commitment to excellence is reinforced by the critical certifications we have. These include, amongst others, SOC, ISO 27000, PCI DSS and Uptime Institute Tier III Certifications for our data center. Visit us on the website www.pathcom.com
Know more about Pathway by accessing the link:
What is Pathway Group of Companies? Company Culture, Mission, Values | Glassdoor
Job Title: Onsite Desktop Support Technician
Location: Markham & Toronto Downtown       
Job Type: Full-Time
Summary:
The Onsite Desktop Support Technician provides front-line support for technical issues, ensuring swift resolution and excellent customer service. The role involves troubleshooting hardware, software, and network-related problems, maintaining ticketing systems, and escalating complex issues when necessary. This position requires strong technical expertise, communication skills, and a proactive approach to problem-solving.
Key Responsibilities
Technical Support:
  • Respond to and resolve technical issues reported by users via phone, email, or in-person.
  • Diagnose and troubleshoot hardware, software, and network-related issues.
  • Provide technical support for desktop, laptop, printers, and mobile devices.
  • Assist with software installations, updates, and configurations.
Incident Management:
  • Log, track, and close tickets in the service desk system, ensuring all details are accurately documented.
  • Escalate unresolved issues to the appropriate teams as per service-level agreements (SLAs).
  • Follow up with users to ensure issues are resolved to their satisfaction.
On-Site Support:
  • Provide hands-on support for technical problems that cannot be resolved remotely for issues relating to system (Windows-based and Mac) and related applications.
  • Set up and configure hardware and software for new employees.
  • Maintain and troubleshoot AV (Audio -visual) systems for meetings and conferences.

User Training and Documentation:
  • Educate end-users on best practices, system functionality, and self-help tools.
  • Create and update documentation, including FAQs and user guides.
System Maintenance
  • Troubleshooting issues relating to the system (Windows-based and Mac) and related applications.
  • Perform routine hardware maintenance and upgrades.
Qualifications and Skills
  • Education: Diploma or degree in Computer Science, Information Technology, or related field.
  • Experience:
    • 2-4 years of experience in technical support or IT service desk roles.
    • Hands-on experience with troubleshooting Windows/MacOS, MS Office Suite, and networking issues.
  • Technical Skills:
    • Knowledge of Active Directory, VPNs, remote desktop tools, and ticketing systems (e.g., ServiceNow, Jira).
    • Basic understanding of ITIL practices is preferred.
    • Use of ITSMs (ticketing systems like ServiceNow or Remedy)
  • Soft Skills:
    • Excellent communication and interpersonal skills.
    • Strong analytical and problem-solving abilities.
    • Ability to work independently and as part of a team.
Work Conditions
  • Full-time on-site role with occasional extended hours during critical incidents.
  • Must be willing to work in variable, rotating shifts including evenings, weekends, and public holidays.
  • CPIC clearance and strict adherence to PCI standards
  • Physical ability to lift and carry equipment weighing up to 20kg.
Key Performance Indicators (KPIs)
  • First Call Resolution Rate.
  • Average Time to Resolve Tickets.
  • Customer Satisfaction Scores (CSAT).
  • SLA Compliance Rates.
How to apply
If you have the spirit, drive and passion for technology-based business development, we would like to hear from you. Please send us your resume with subject: “Onsite Desktop Support Technician", including details of qualifications and training, work experience, expected minimum hourly compensation and why you feel this would be suitable position for you. You can apply through the link posted or send us your updated resume at recruitment@corp.pathcom.com
We thank all candidates, but only those selected for an interview will be contacted. We are not accepting calls from recruitment professionals currently.
Disclaimer: Please note that this document is intended to provide an overview of job accountabilities and does not necessarily list all tasks related to the job.
Pathway Group of Companies is an equal opportunity employer and is committed to providing equal treatment with respect to employment without discrimination because of race, ancestry, place of origin, citizenship, creed, sex, sexual orientation, age, marital status, family status, disability, color, or ethnic origin as required by the Ontario Human Rights Code.
 

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