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Remote Audio Visual Jobs in Toronto, ON (NOW HIRING)

LumiQ

Technical Producer

Toronto, ON · Remote

As a modern, audio-first learning platform, we empower accounting and finance professionals to ... Please note this is a 100% remote based role for candidates not located in the Toronto/GTA area.

All JobsAudio Visual JobsRemote Audio Visual JobsRemote Audio Visual Jobs in Toronto, ON

Remote Audio Visual information

What are some common challenges faced by professionals in Remote Audio Visual roles, and how can they be managed?

Professionals in Remote Audio Visual roles often encounter challenges such as troubleshooting technical issues from a distance, coordinating with geographically dispersed teams, and ensuring seamless virtual event execution. Success in this role requires strong communication skills to quickly resolve problems with clients and colleagues, as well as adaptability to work across different AV platforms and tools. Staying proactive with regular system checks, maintaining detailed documentation, and participating in ongoing training can help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a Remote Audio Visual (AV) Technician, and why are they important?

To thrive as a Remote Audio Visual (AV) Technician, you need a solid understanding of AV systems, troubleshooting skills, and experience with live streaming or video conferencing platforms; a relevant associate degree or technical certification is often preferred. Familiarity with tools such as Zoom, Microsoft Teams, OBS Studio, and control software, along with certifications like AVIXA CTS, are typically valuable. Excellent communication, time management, and problem-solving abilities help you support clients and manage events effectively from a distance. These skills ensure seamless technical operations, minimize disruptions, and deliver high-quality virtual experiences for clients and audiences.

What is the difference between Remote Audio Visual vs Remote Video Technician?

AspectRemote Audio VisualRemote Video Technician
CertificationsAVIXA CTS, CTS-D, CTS-IVideo production certifications, such as Adobe Certified Expert or Cisco certifications
Work EnvironmentVirtual setup, client sites, event venuesVirtual editing, live streaming, post-production
Industry UsageEvents, corporate AV, conferencesBroadcast, streaming, video content creation
Common Search IntentRemote AV setup, event AV supportRemote video editing, streaming services

Remote Audio Visual professionals focus on setting up and managing audio and visual equipment for events and conferences, often involving live support. Remote Video Technicians primarily handle video content creation, editing, and streaming remotely. While both roles require technical skills and industry certifications, their work environments and primary tasks differ, with Remote Audio Visual centered on live event support and Remote Video Technician on video production and post-production tasks.

What are Remote Audio Visual jobs?

Remote Audio Visual (AV) jobs involve managing, setting up, troubleshooting, or supporting audio and visual technologies from a remote location. These roles can include tasks such as virtual event production, remote technical support for AV equipment, and managing live streams or webinars. Remote AV professionals use specialized software and hardware to ensure high-quality sound and video for online meetings, conferences, or broadcasts. The job often requires strong technical skills, problem-solving abilities, and experience with a variety of AV systems and platforms.
What are the most commonly searched types of Audio Visual jobs in Toronto, ON? The most popular types of Audio Visual jobs in Toronto, ON are:
What are popular job titles related to Remote Audio Visual jobs in Toronto, ON? For Remote Audio Visual jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Remote Audio Visual jobs in Toronto, ON look for? The top searched job categories for Remote Audio Visual jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Remote Audio Visual jobs? Cities near Toronto, ON with the most Remote Audio Visual job openings:
Remote Audio Visual jobs near you
Infographic showing various Remote Audio Visual job openings in Toronto, ON as of July 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.
Remote-Desktop Support Technician

Remote-Desktop Support Technician

Pathway Communications

Toronto, ON • Remote

CA$18 - CA$21/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician
Location: Remote
Company: Pathway Communications
Hourly pay rate - CAD$18 - $19
About Pathway Communications
Pathway has been a pioneer in IT Managed Services. Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach. Our clients rely on us as their sole source for high-quality IT solutions – from hybrid cloud services to service desk, telephony and security. We were the first company in Canada to construct a Tier III certified data center and maintain a complete set of certifications including SOC 2 Type II, PCI, and ISO 27001.
Pathway Communications is looking for an Onsite Desktop Support Technician to join our team in our Toronto Downtown office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Technical Support:
• Respond to and resolve technical issues reported by users via phone, email, or in-person.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Provide technical support for desktop, laptop, printers, and mobile devices.
• Assist with software installations, updates, and configurations.
Incident Management:
• Log, track, and close tickets in the service desk system, ensuring all details are accurately documented.
• Escalate unresolved issues to the appropriate teams as per service-level agreements (SLAs).
• Follow up with users to ensure issues are resolved to their satisfaction.
On-Site Support:
• Provide hands-on support for technical problems that cannot be resolved remotely for issues relating to system (Windows-based and Mac) and related applications.
• Set up and configure hardware and software for new employees.
• Maintain and troubleshoot AV (Audio -visual) systems for meetings and conferences.
User Training and Documentation:
• Educate end-users on best practices, system functionality, and self-help tools.
• Create and update documentation, including FAQs and user guides.
System Maintenance:
• Troubleshooting issues relating to the system (Windows-based and Mac) and related applications.
• Perform routine hardware maintenance and upgrades.
Technical Skills:
• Knowledge of Active Directory, VPNs, remote desktop tools, and ticketing systems (e.g., ServiceNow, Jira).
• Basic understanding of ITIL practices is preferred.
• Use of ITSMs (ticketing systems like ServiceNow or Remedy)
Soft Skills:
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
Work Conditions:
• Full-time on-site role with occasional extended hours during critical incidents.
• Must be willing to work in variable, rotating shifts including evenings, weekends, and public holidays.
• CPIC clearance and strict adherence to PCI standards
• Physical ability to lift and carry equipment weighing up to 20kg.
Key Performance Indicators (KPIs)
• First Call Resolution Rate.
• Average Time to Resolve Tickets
• Customer Satisfaction Scores (CSAT).
• SLA Compliance Rates.
 

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