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Attractions Associate Jobs (NOW HIRING)

Knoxville Zoo

Attractions Associate

Knoxville, TN · On-site

$11.25/hr

Attractions Associate - Rides and Attractions, Tram Department: Guest Experience Date Updated: January 15, 2025 Reports To: A dmissions & Attractions Manager Status: Seasonal Supervises: N/A Pay Rate ...

Knoxville Zoo

Attractions Associate

Knoxville, TN · On-site

$11.25/hr

Attractions Associate Rides and Attractions, Tram Department: Guest Experience Date Updated: January 15, 2025 Reports To: A dmissions & Attractions Manager Status: Seasonal Supervises: N/A Pay Rate ...

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How much do attractions associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for attractions associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are Attractions Associates?

Attractions Associates are employees who work at amusement parks, theme parks, or similar entertainment venues. Their primary responsibilities include operating rides and attractions, ensuring guest safety, providing customer service, and maintaining cleanliness in their assigned areas. They also answer questions from visitors, enforce park rules, and assist with crowd management. Attractions Associates play a key role in creating a positive and enjoyable experience for park guests.

What is the difference between Attractions Associate vs Ride Operator?

AspectAttractions AssociateRide Operator
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; safety training
Work EnvironmentTheme parks, amusement parks, entertainment venuesAmusement park rides, theme parks, amusement venues
Employer & Industry UsageCommonly employed in entertainment and hospitality sectorsPrimarily found in amusement parks and theme parks
Job FocusAssisting guests, providing information, ensuring safety at attractionsOperating rides, ensuring safety protocols, guest control

Both Attractions Associates and Ride Operators work in amusement parks and focus on guest safety and experience. While Attractions Associates handle guest assistance and information, Ride Operators specifically operate rides and enforce safety procedures. The roles often overlap, but Ride Operators typically require specific safety training for ride operation.

What are the key skills and qualifications needed to thrive as an Attractions Associate, and why are they important?

To thrive as an Attractions Associate, you need strong customer service skills, attention to safety protocols, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, queue management software, and basic first aid certification is typically beneficial. Exceptional communication, patience, and teamwork help create positive guest experiences and efficiently resolve issues. These abilities ensure guest satisfaction, operational safety, and smooth daily functioning in entertainment or theme park environments.

What are some common challenges Attractions Associates face and how can they be managed effectively?

Attractions Associates often encounter challenges such as managing large crowds, ensuring guest safety, and providing excellent customer service during peak periods. These situations require strong communication skills, patience, and the ability to remain calm under pressure. Effective time management and teamwork are essential, as Associates regularly coordinate with other team members and departments to address guest concerns promptly. Regular training and a supportive work environment can also help Associates handle these challenges successfully.
What cities are hiring for Attractions Associate jobs? Cities with the most Attractions Associate job openings:
What are the most commonly searched types of Attractions jobs? The most popular types of Attractions jobs are:
Attractions Associate jobs near you
Attractions Associate

Attractions Associate

Knoxville Zoo

Knoxville, TN • On-site

$11.25/hr

Full-time

Posted 27 days ago

Job description

Position Type:
Guest Experience/Attractions Associate
Date Posted:
1/21/2026
Location:
Zoo Knoxville
Job Title: Attractions Associate - Rides and Attractions, Tram
Department: Guest Experience Date Updated: January 15, 2025
Reports To: Admissions & Attractions Manager Status: Seasonal
Supervises: N/A Pay Rate (hourly): $11.25
SUMMARY OF POSITION:
Provide a dynamic guest experience in a variety of settings by demonstrating accurate job performance, delivering exceptional customer service, and promoting fun energy, and enthusiasm.
RESPONSIBILITIES:
  • Provide excellent guest experience. Respond to guest inquiries in a courteous and
  • professional manner.
  • Assist in providing a safe and positive work environment for staff and guests.
  • Uphold Zoo Knoxville's core values (Care, Respect, Serve, Integrity, Educate, Fun).
  • Follow and enforce all Zoo policies and procedures.
  • Assist with training in areas as needed.
  • Regularly staff Rides & Attractions area(s) to include carousel, train, Soaring Eagle, splash pad and other areas as needed.
  • Handle an accurate cash drawer and give back correct change.
  • Operate ride in safe manner, following all safety operations instructions and protocols.
  • Follow and demonstrate all safety policies and procedures.
  • Provide daily inspections and maintain daily maintenance and safety records for ride.
  • Take pride in your area by maintaining appearance and cleanliness of all work areas and other public areas.
  • Make sure children meet ride requirements and enforce rules.
  • Monitor operations of the rides continuously and notify the appropriate personnel of any problems or unusual conditions.
  • Dress appropriately based on Zoo personal appearance and dress code policy.
  • Work outdoors, sitting and standing, in all weather conditions and temperatures.
  • The ability to stand for extended periods of time, walk, reach with hands and arms, talk, hear, and use hands to reach and handle tickets, and money.
  • Learn and retain necessary components of Tessitura-our point of sale system.
  • Potential to cross train in admissions as needed.
  • May need to perform duties of Admissions Associate as needed.
  • Other duties as assigned.

QUALIFICATIONS:
  • Must be at least 18 years old (Some other age requirements depending on attraction).
  • Must demonstrate and promote team atmosphere while supporting a friendly and efficient workforce, while working with a diverse group of people.
  • Excellent customer service skills.
  • Must possess strong interpersonal and communication skills (written and oral).
  • Must be dependable, honest and have a positive attitude.
  • Must be able to lift 25 pounds.
  • Must be able to work outside in varying temperatures and conditions.
  • Must be available some nights, weekends, and holidays.

Don't meet every requirement? At Zoo Knoxville we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles
WORKING CONDITIONS:
As an employee of Zoo Knoxville, you must possess English communication skills as well as the ability to communicate using a 2-way radio, email and telephone. The position hours vary depending on business needs and will require weekend and some holiday shifts. Depending on the specific tasks, this position will be required to work within close proximity of exotic and domestic animals and must be aware that there are dangers inherent in working under those conditions. Zoo Knoxville is committed to maintaining a drug free workplace and as such each employee must pass a pre-employment drug screen.

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