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Att Retention Jobs in Michigan (NOW HIRING)

Lead Retail Indirect Sales

Lansing, MI · On-site

$89K - $134K/yr

Will develop and attain AT&T sales objectives by partnering with authorized retail district ... Inspecting that the training knowledge was retained Education: Typically, a bachelor's degree ...

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

Retail Sales Manager

Howell, MI · On-site

$36K - $61K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Grand Rapids, MI · On-site

$15.75 - $19.25/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Brighton, MI · On-site

$15.75 - $19.25/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Troy, MI · On-site

$36K - $61K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Troy, MI · On-site

$15.50 - $19/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Lansing, MI · On-site

$14.75 - $18/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Brighton, MI · On-site

$33K - $58K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Howell, MI · On-site

$15.50 - $18.75/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Lansing, MI · On-site

$16.75 - $20.25/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Comstock Park, MI · On-site

$13.75 - $16.75/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Westland, MI · On-site

$15.25 - $18.50/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Grand Rapids, MI · On-site

$36K - $61K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

West Bloomfield, MI · On-site

$15.25 - $18.50/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Clarkston, MI · On-site

$16.75 - $20.50/hr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Lansing, MI · On-site

$36K - $61K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Westland, MI · On-site

$36K - $61K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

Retail Sales Manager

Clarkston, MI · On-site

$33K - $58K/yr

... retention, recruiting and team member training and development. * Build a steady client base by ethical and customer-centric business practices. * Establish business accounts by partnering with AT&T ...

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Showing results 1-20

Att Retention information

What is the difference between Att Retention vs Customer Service Representative?

AspectAtt RetentionCustomer Service Representative
Primary RoleFocuses on retaining existing customers, reducing churn, and building loyaltyHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, relationship management, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, client accounts, retention teamsCall centers, retail, service centers
Common CertificationsCustomer retention, communication skillsCustomer service certifications, communication skills

Att Retention specialists primarily focus on maintaining customer loyalty and reducing churn, often working in retention teams. Customer Service Representatives handle a broader range of customer inquiries and support. While both roles require strong communication skills, Att Retention roles emphasize relationship management and retention strategies, making them distinct yet related positions within customer-focused industries.

What are popular job titles related to Att Retention jobs in Michigan?

For Att Retention jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Att Retention jobs?

Cities in Michigan with the most Att Retention job openings:

Infographic showing various Att Retention job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Lead Retail Indirect Sales

AT&T

Lansing, MI • On-site

$89K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 729 frontline employees who took The Breakroom Quiz

53rd of 99 rated telecommunications companies


Job description

Overall, Purpose: Responsible for Authorized Retail sales productivity across 20+ doors with day-to-day interactions from the Authorized Retail stores up through their Sales VPs, including Principals for the Local Authorized Retailers. Will develop and attain AT&T sales objectives by partnering with authorized retail district management for a geographic area. Achieves sales objectives by innovating and creating outside growth strategies around our AT&T products and services.

Key Roles and Responsibilities:

Exceed targeted attainment, drive year-over-year store-level growth and grow door productivity to AT&T Retail performance

Drive sales results, establish target interlock for geographic area; share best practices with the Authorized Retail district manager and above

Implements strategic and tactical programs to grow AT&T's business inside and outside the retail walls. Effectively partner with Authorized Retail management to maximize efforts around the door swings both ways.

Responsible for driving FirstNet, BAT, and Win Local activities within the district

Notes on the effectiveness of strategic plans for sales growth, reviews, and recommendations

Works in partnership with the Authorized Retailer to improve customer experience

Inspect district and retail location(s) plans as to how they will grow their business outside the walls of retail. Reviews the effectiveness of the execution of all strategic plans and makes recommendations to the District Manager or above

Develops and shares sales with the best practices, tools, programs, and organizational support needed to ensure productive relationships and sales growth.

Collaborates with ATTR leadership regarding "out of the store" sales activity and partners with their Authorized Retailer to determine activities to use in their district

Delivers accurate forecasts, achieves monthly, quarterly, and annual goals, and conducts weekly and monthly alignment meetings with District Managers

Analyzes business reports to identify trends and adjusts strategic and tactical programs as needed; reports findings to district and store management

Assures optimization of available resources to meet and/or exceed sales objectives

Works in partnership with cross-functional organizations to develop sales effectiveness.

Assists with preparation for Ops Reviews and is involved with creating an action plan based upon the results of the Ops Review

Ensures training objectives and quarterly training for the district and the retail location(s) meet and exceed expectations. Inspecting that the training knowledge was retained

Education: Typically, a bachelor's degree

Experience: 1 to 5 years' retail, customer-facing, sales experience, 2 years sales management experience preferred.

Supervisory: No

Education/Experience:Bachelor's degree (BS/BA) desired. 8+ years of related sales experience.

Our Lead Retail Indirect Sales Managers earn between $89,600 - $134,000in annual salary, plus $40,000in commissions yearly, if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available, but it is unprotected.

Adoption Reimbursement

Disability Benefits (short-term and long-term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.

Apply today. #ConnectingOurCommunities

Our Lead Authorized Retail Market Mgr jobs earn between $89,600.00 - $134,400.00 + commission $40,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:


  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Lansing, Michigan

Salary Range:

$89,600.00 - $134,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.


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