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Ats Technical Support Jobs (NOW HIRING)

Parsons

Systems Engineer - Rail and Transit

New York, NY

$88K - $154K/yr

In addition to vehicle-related assignments, the role will also support signaling and train control efforts such as CBTC/ATC/ATS technical reviews, owner-side support, subsystem interface management ...

Eaton

Senior Mechanical Engineer - ATS

Arden, NC · On-site

$86K - $126K/yr

The Senior Mechanical Design Engineer for our ATS products is responsible for the development and ... Supports marketing and sales teams with technical support and customer visit. Guide less ...

Parsons

Systems Engineer - Rail and Transit

Newark, NJ

$88K - $154K/yr

In addition to vehicle-related assignments, the role will also support signaling and train control efforts such as CBTC/ATC/ATS technical reviews, owner-side support, subsystem interface management ...

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Ats Technical Support information

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$14

$26

$44

How much do ats technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ats technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Ats Technical Support vs Help Desk Technician?

AspectAts Technical SupportHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+), technical knowledgeIT certifications often preferred, strong troubleshooting skills
Work EnvironmentSupport for specific hardware/software, remote or on-siteHelp desk support, customer service focus, remote or on-site
Employer & IndustryIT companies, tech support providersCorporate IT departments, service providers
Search & ComparisonOften compared for technical troubleshooting rolesCustomer support roles in IT

While both Ats Technical Support and Help Desk Technicians provide technical assistance, Ats Technical Support typically focuses on specific hardware or software issues, often requiring specialized certifications. Help Desk Technicians handle a broader range of user inquiries, emphasizing customer service and troubleshooting. The roles overlap but differ mainly in scope and technical depth.

What are popular job titles related to Ats Technical Support jobs?

For Ats Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Ats Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Systems Engineer - Rail and Transit

New York, NY

Parsons
Civil Engineering Construction • 10K+ employees
Learn more about Parsonsexternal

$88K - $154K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Parsons rating

7.7

Company rating: 7.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Our NYC Transit and Rail team is seeking a Transit & Rail Systems Engineer / Vehicle Integration Lead to support major rolling stock, CBTC, ATS, and related rail systems programs. Based in New York, this role will support transit vehicle procurements, vehicle-infrastructure compatibility evaluations, systems integration, signaling and train control support, design review, testing and commissioning, technical coordination, and implementation planning across owners, suppliers, and multidisciplinary engineering teams.

This position is intended for a candidate who can operate at a mid-level to senior level with a blend of technical depth and project delivery capability. In addition to vehicle-related assignments, the role will also support signaling and train control efforts such as CBTC/ATC/ATS technical reviews, owner-side support, subsystem interface management, implementation coordination, and related system integration activities across vehicle and signaling scopes.

Key Responsibilities

  • Lead or support systems integration activities for transit vehicle and infrastructure programs, including interface management, compatibility assessments, and coordination with clients, manufacturers, signaling suppliers, and project teams.

  • Perform and manage technical design reviews of vehicle, systems, signaling, and infrastructure submittals, drawings, calculations, and related documentation for transit and rail procurements, upgrades, or modernization programs.

  • Support vehicle-infrastructure and vehicle-signaling interface engineering, including evaluation of design constraints, field conditions, conceptual design changes, and implementation impacts.

  • Support signaling and train control assignments involving CBTC, ATC, ATS, related subsystems, training support, and owner-side technical services for implementation and closeout activities.

  • Facilitate coordination across owners, suppliers, planners, operations personnel, and internal multidisciplinary teams to build consensus and resolve technical issues.

  • Help improve technical workflows, document control practices, and delivery processes for large, document-intensive transit and signaling programs.

Required Qualifications

  • Bachelor's degree in Engineering; Civil, Mechanical, Electrical, Transportation, or similar disciplines are acceptable.

  • 8+ years of relevant experience supporting transit, rail, rolling stock, signaling, bus, or transportation infrastructure programs at a level consistent with a mid-level or senior engineering role.

  • Experience in one or more of the following areas: systems integration, vehicle-interface engineering, transit vehicle or rail design review, signaling or train control support, testing and commissioning, fleet planning, or operational analysis.

  • Ability to coordinate technical work across multiple disciplines, including vehicle, infrastructure, and signaling / train control stakeholders.

  • Strong written and verbal communication skills with ability to coordinate across clients, suppliers, and internal technical teams.

  • Ability to manage multiple technical workstreams, organize reviews, and provide clear design direction or technical recommendations.

Preferred Qualifications

  • Professional Engineer (PE) registration.

  • Master's degree in Transportation or related field.

  • Experience with transit vehicle procurements, streetcar or rail vehicle programs, vehicle-infrastructure compatibility, or transit systems implementation.

  • Experience supporting signaling, train control, or owner-side technical services for CBTC, ATS, ATC, train control modernization, or related rail systems work.

Security Clearance Requirement:

NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!Salary Range: $88,400.00 - $154,700.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer tohttps://www.parsons.com/fraudulent-recruitment/.

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