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Ats Technical Support Jobs (NOW HIRING)

Ohio State University

ATS Support Analyst

Augusta, GA · On-site

ATS Support Analyst Department:Health System Shared Services | Automated Transport System Under the ... The analyst proactively evaluates system performance, troubleshoots technical and mechanical ...

Jobtailor

Technical Support Specialist

Atlanta, GA · On-site

Technical Support for B2B SaaS Products * Integration Troubleshooting * Customer Communication ... AI Tool Utilization ATS Optimization KeywordsHard Skills * Integration * APIs * Data Sync ...

We Vote

Technical Support Rep

Oakland, CA · On-site +1

Please apply directly via our volunteering portal/ATS at Do not apply via any other job portals ... For more information, view The Role of the Technical Support Representative Within WeVote, we ...

Databento

Write technical content on occasion, including tutorials, how-to guides, and blog posts that help ... Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains ...

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Ats Technical Support information

See salary details

$14

$26

$44

How much do ats technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ats technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Ats Technical Support vs Help Desk Technician?

AspectAts Technical SupportHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+), technical knowledgeIT certifications often preferred, strong troubleshooting skills
Work EnvironmentSupport for specific hardware/software, remote or on-siteHelp desk support, customer service focus, remote or on-site
Employer & IndustryIT companies, tech support providersCorporate IT departments, service providers
Search & ComparisonOften compared for technical troubleshooting rolesCustomer support roles in IT

While both Ats Technical Support and Help Desk Technicians provide technical assistance, Ats Technical Support typically focuses on specific hardware or software issues, often requiring specialized certifications. Help Desk Technicians handle a broader range of user inquiries, emphasizing customer service and troubleshooting. The roles overlap but differ mainly in scope and technical depth.

What are popular job titles related to Ats Technical Support jobs?

For Ats Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Ats Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

ATS Support Analyst

Augusta, GA • On-site

Ohio State University
Scientific Research and Development Services • 51 - 200 employees
Learn more about Ohio State Universityexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Monitor the performance of the Automated Transport System (ATS) and identify operational or system-related issues.

  • Troubleshoot technical and mechanical concerns related to the ATS and collaborate with teams to implement solutions.

  • Serve as a primary resource for end users, providing support to ensure effective utilization of ATS services.

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:ATS Support AnalystDepartment:Health System Shared Services | Automated Transport System

Job Description

Under the supervision of the ATS Supervisor, the ATS Support Analyst is responsible for continuously monitoring the performance of the Automated Transport System (ATS) and promptly identifying and resolving operational or system-related issues. This role plays a critical part in ensuring the reliable and efficient movement of materials throughout the organization by maintaining system functionality and minimizing disruptions. The analyst proactively evaluates system performance, troubleshoots technical and mechanical concerns, and collaborates with appropriate teams to implement timely solutions.

In addition to system monitoring and support, the ATS Support Analyst serves as a primary resource for end users, ensuring they are able to effectively utilize ATS services. This responsibility requires a strong commitment to customer service, responsive front-line technical support, and the ability to communicate complex information in a clear and professional manner. The successful candidate demonstrates a well-rounded combination of technical aptitude, mechanical knowledge, interpersonal skills, and effective communication, allowing them to provide exceptional support while maintaining positive working relationships with a diverse group of stakeholders.

HIRING FOR SECOND AND THIRD SHIFTS


Minimum Qualifications
High school diploma or GED and one year of experience with trouble shooting electrical, mechanical, or computer systems.

Additional Information:

Our Comprehensive Employee Benefits Include:

  • An array of retirement plan options, each with a generous employer contribution.
  • Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
  • Paid vacation and sick leave, including short and long-term disability and paid parental leave.
  • Get the most out of the Public Service Loan Forgiveness program.
  • And much more!
Location:University Hospital - Rhodes Hall (0354)Position Type:RegularScheduled Hours:40Shift:Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

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