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Atm Support Jobs in Texas (NOW HIRING)

NCR Atleos

ATM Monitoring Associate I

Frisco, TX · On-site

$25 - $26.44/hr

Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime. * Research service history on ...

Scalence L.L.C.

ATM Architecture

Plano, TX · On-site

... properly supported. Qualifications : Required : • 7 years of experience in technology ... ATM software platforms (e.g., EuroNet, Client, Diebold Nixdorf, or equivalent) - Transaction ...

NuSource

ATM Field Service Technician

Dallas, TX

$22 - $30/hr

ATM FIELD SERVICE TECHNICIAN Do you enjoy working with your hands and diagnosing problems? Are you ... Complete site surveys as necessary to validate conditions in support of project bids and proposals

Zona Facta

Level 3 ATM Armed Security Officer

Dallas, TX · On-site

$22.50/hr

... support multiple security contracts across Texas. The immediate need is for agents to fulfill the ATM Technician Security Contract in the Greater Dallas/Fort Worth area. In this role, agents will ...

CTC

Be Seen First

ATM Field Service Technician

Austin, TX · On-site

$22.45/hr

Practices security safety procedures when working with ATM's and or within financial institution ... A smart phone to receive work orders on and access support documentation. Android or iPhone. * Have ...

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Atm Support information

What is the role of ATM support officer?

An ATM support officer is responsible for maintaining, troubleshooting, and repairing automated teller machines to ensure their proper functioning. They may also assist with software updates, cash replenishment, and resolving technical issues, often working in a technical support or field service environment. Strong technical skills and knowledge of ATM hardware and software are essential for this role.

What is an ATM Support job?

An ATM Support job involves monitoring, maintaining, and troubleshooting Automated Teller Machines (ATMs) to ensure they function properly. Responsibilities often include software updates, cash replenishment coordination, resolving transaction issues, and providing technical support. ATM Support professionals work with banks, financial institutions, or third-party service providers to minimize downtime and enhance customer experience. Strong problem-solving skills and knowledge of networking, hardware, and software are essential for this role.

What are the typical daily responsibilities of someone working in ATM Support?

In an ATM Support role, your daily tasks may include monitoring ATM networks for performance and security issues, responding to service calls for hardware or software malfunctions, and performing scheduled maintenance or updates. You may also troubleshoot issues remotely, escalate complex problems to higher-level technicians, and coordinate with vendors or bank representatives to ensure rapid resolution. Documentation and reporting on incidents are also important parts of the job. This role often requires working both independently and as part of a technical support team to maintain high levels of ATM uptime and customer satisfaction.

How much can 1 ATM make in a month?

An ATM support technician does not typically generate income directly; instead, ATM owners earn revenue from transaction fees, which can range from a few hundred to over a thousand dollars per month per machine depending on location, usage, and fee structure. The technician's role involves maintenance and troubleshooting, ensuring the ATM operates smoothly to maximize transactions and revenue.

How do I become an ATM technician?

To become an ATM technician, you typically need a high school diploma or equivalent, along with technical training in electronics or computer repair. Many employers prefer candidates with experience in troubleshooting electronic systems, and certifications in networking or electrical work can be beneficial. On-the-job training is common, and technicians often work in retail or banking environments, maintaining and repairing ATMs regularly.

What skills are needed for ATM jobs?

ATM support jobs require technical skills such as troubleshooting, repairing, and maintaining ATMs, along with knowledge of electronic and mechanical systems. Strong problem-solving abilities, attention to detail, and customer service skills are also important, and familiarity with security protocols and software is often beneficial.

What are the key skills and qualifications needed to thrive in the Atm Support position, and why are they important?

To thrive as an ATM Support specialist, you need strong problem-solving abilities, technical aptitude, and experience with ATM hardware or banking systems, often backed by relevant IT certifications or equivalent field experience. Familiarity with diagnostic tools, remote monitoring systems, and basic networking protocols is crucial for managing installations, maintenance, and troubleshooting. Excellent communication, customer service orientation, and attention to detail are valuable soft skills for effectively supporting clients and collaborating with team members. These competencies are essential to ensure ATM uptime, minimize service interruptions, and deliver reliable financial services to customers.

What are the most commonly searched types of Atm Support jobs in Texas? The most popular types of Atm Support jobs in Texas are:
What are popular job titles related to Atm Support jobs in Texas? For Atm Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Atm Support jobs in Texas look for? The top searched job categories for Atm Support jobs in Texas are:
What cities in Texas are hiring for Atm Support jobs? Cities in Texas with the most Atm Support job openings:
Atm Support jobs near you
Infographic showing various Atm Support job openings in Texas as of July 2026, with employment types broken down into 21% Locum Tenens, 12% Internship, 55% Full Time, 10% Part Time, and 2% Summer. Highlights an 99% Physical, and 1% Remote job distribution.
ATM Monitoring Associate I

ATM Monitoring Associate I

NCR Atleos

Frisco, TX • On-site

$25 - $26.44/hr

Full-time

Posted 27 days ago

NCR Atleos rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

222nd of 245 rated software companies

Job description

Job Position: ATM Monitoring Associate I
Location: Frisco, TX
MUST BE IN OFFICE 3X A WEEK

SUMMARY:
As the global leader in ATM deployment and management, no one operates more ATMs in more locations than NCR Atelos. Our processing network, service delivery platform, operational expertise and scale advantages are being leveraged for cost-effective expansion into new markets of opportunity through both organic growth and targeted acquisitions. NCR Atleos puts a relentless focus on improving the productivity of our ATMs for the benefit of retailers, consumers and financial institutions alike.

The ATM Monitoring Analyst must be an individual who is proactive, team oriented and possesses excellent communication skills and the technological expertise necessary to diagnose and resolve issues.  This individual will represent the Technical Support Team by providing technical support for Automated Teller Machine (ATM) equipment across the U.S. in a high-level capacity.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime.
  • Research service history on ATM’s to identify service issues.
  • Utilize monitoring tools and ticketing systems for addressing issues.
  • Manipulate data within excel to analyze ATM inactivity.
  • Manage multiple avenues of issues through monitoring, email and phone to ensure business expectations for service standards are met.
  • Effectively communicate issues and status updates with business users, service providers and management teams, professionally adjusting language and terminology as needed.
  • Call customer locations to identify issues with ATM’s.
  • Be the technology advocate for the businesses and/or customers we support.
  • Deliver exceptional and quality customer service.
  • Provide efficient productivity and superior quality service while working in a fast-paced environment.
  • include the following. Other duties may be assigned.


SYSTEMS INVOLVED: 
  • Fiserv Device Manager.
  • Crosstec.
  • CORE.
  • Webtools.
  • Excel.
  • Oracle.

SUPERVISORY RESPONSIBILITIES:
No

EDUCATION, EXPERIENCE & REQUIREMENTS:
  • Associates degree required or relative work experience required.
  • Must have 2 years work experience with any technical discipline.
  • Must have excellent customer service skills.
  • Strong communication skills.
  • Ability to follow complex and unique processes and adapt to change rapidly.
  • Analytical thought needed to resolve issues in a variety of complex situations.
  • Ability to manage multiple issues in a fast paced, deadline driven environment.
  • Must be detail-oriented.
  • Must possess strong problem-solving skills.
  • Excellent organizational and time management skills to manage several issues and follow-ups simultaneously.
  • Proficient in MS Outlook and Word.
  • Must be at Intermediate Level with MS Excel.
  • Ability to type a minimum of 60 wpm.
  • Must be able to successfully pass all applicable background screening tests.
  • Must have excellent communication skills, both written and oral.

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