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Atm Support Jobs in Dallas, TX (NOW HIRING)

NCR Atleos

ATM Monitoring Associate I

Frisco, TX · On-site

$25 - $26.44/hr

Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime. * Research service history on ...

Scalence L.L.C.

ATM Architecture

Plano, TX · On-site

... properly supported. Qualifications : Required : • 7 years of experience in technology ... ATM software platforms (e.g., EuroNet, Client, Diebold Nixdorf, or equivalent) - Transaction ...

Zona Facta

Level 3 ATM Armed Security Officer

Dallas, TX · On-site

$22.50/hr

... support multiple security contracts across Texas. The immediate need is for agents to fulfill the ATM Technician Security Contract in the Greater Dallas/Fort Worth area. In this role, agents will ...

Zona Facta

Level 3 ATM Armed Security Officer

Dallas, TX · On-site

$22.50/hr

... support multiple security contracts across Texas. The immediate need is for agents to fulfill the ATM Technician Security Contract in the Greater Dallas/Fort Worth area. In this role, agents will ...

Zona Facta

Level 3 ATM Armed Security Officer

Dallas, TX · On-site

$17.50 - $22/hr

Level III ATM Protection Agent Zona Facta Collective is seeking qualified Level III Armed Security Agents to support multiple security contracts across Texas. The immediate need is for agents to ...

Zona Facta

Level 3 ATM Armed Security Officer

Dallas, TX · On-site

$22.50/hr

... support multiple security contracts across Texas. The immediate need is for agents to fulfill the ATM Technician Security Contract in the Greater Dallas/Fort Worth area. In this role, agents will ...

Brinks

Sr Director AMS Marketing

Coppell, TX · On-site

Support Brink's external presence in the ATM, payments, and financial infrastructure ecosystem through targeted content and industry visibility. Cross Functional & Global Leadership * Act as a ...

Brinks

Sr Director AMS Marketing

Coppell, TX · On-site

Support Brink's external presence in the ATM, payments, and financial infrastructure ecosystem through targeted content and industry visibility. Cross - Functional & Global Leadership * Act as a ...

Balance Innovations

Sr Director AMS Marketing

Coppell, TX · On-site

$180 - $240/hr

Provide strategic marketing support for large, complex, multi‑country AMS pursuits and key global accounts. * Serve as the global marketing lead for ATM solutions, translating operational ...

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Atm Support information

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How much do atm support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for atm support in Dallas, TX is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.19 per hour, depending on experience, location, and employer.

What is an ATM Support?

An ATM Support job involves monitoring, maintaining, and troubleshooting Automated Teller Machines (ATMs) to ensure they function properly. Responsibilities often include software updates, cash replenishment coordination, resolving transaction issues, and providing technical support. ATM Support professionals work with banks, financial institutions, or third-party service providers to minimize downtime and enhance customer experience. Strong problem-solving skills and knowledge of networking, hardware, and software are essential for this role.

What are the typical daily responsibilities of someone working in ATM Support?

In an ATM Support role, your daily tasks may include monitoring ATM networks for performance and security issues, responding to service calls for hardware or software malfunctions, and performing scheduled maintenance or updates. You may also troubleshoot issues remotely, escalate complex problems to higher-level technicians, and coordinate with vendors or bank representatives to ensure rapid resolution. Documentation and reporting on incidents are also important parts of the job. This role often requires working both independently and as part of a technical support team to maintain high levels of ATM uptime and customer satisfaction.

What are the key skills and qualifications needed to thrive in the ATM Support position, and why are they important?

To thrive as an ATM Support specialist, you need strong problem-solving abilities, technical aptitude, and experience with ATM hardware or banking systems, often backed by relevant IT certifications or equivalent field experience. Familiarity with diagnostic tools, remote monitoring systems, and basic networking protocols is crucial for managing installations, maintenance, and troubleshooting. Excellent communication, customer service orientation, and attention to detail are valuable soft skills for effectively supporting clients and collaborating with team members. These competencies are essential to ensure ATM uptime, minimize service interruptions, and deliver reliable financial services to customers.

What are the most commonly searched types of Atm Support jobs in Dallas, TX?

The most popular types of Atm Support jobs in Dallas, TX are:

What are popular job titles related to Atm Support jobs in Dallas, TX?

For Atm Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Atm Support jobs in Dallas, TX look for?

The top searched job categories for Atm Support jobs in Dallas, TX are:

Atm Support jobs near you
Infographic showing various Atm Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,254 per year, or $18.4 per hour.

ATM Monitoring Associate I

NCR Atleos

Frisco, TX • On-site

$25 - $26.44/hr

Full-time

Re-posted 22 days ago

NCR Atleos rating

5.9

Company rating: 5.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

227th of 245 rated software companies

Job description

Job Position: ATM Monitoring Associate I
Location: Frisco, TX
MUST BE IN OFFICE 3X A WEEK

SUMMARY:
As the global leader in ATM deployment and management, no one operates more ATMs in more locations than NCR Atelos. Our processing network, service delivery platform, operational expertise and scale advantages are being leveraged for cost-effective expansion into new markets of opportunity through both organic growth and targeted acquisitions. NCR Atleos puts a relentless focus on improving the productivity of our ATMs for the benefit of retailers, consumers and financial institutions alike.

The ATM Monitoring Analyst must be an individual who is proactive, team oriented and possesses excellent communication skills and the technological expertise necessary to diagnose and resolve issues.  This individual will represent the Technical Support Team by providing technical support for Automated Teller Machine (ATM) equipment across the U.S. in a high-level capacity.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime.
  • Research service history on ATM’s to identify service issues.
  • Utilize monitoring tools and ticketing systems for addressing issues.
  • Manipulate data within excel to analyze ATM inactivity.
  • Manage multiple avenues of issues through monitoring, email and phone to ensure business expectations for service standards are met.
  • Effectively communicate issues and status updates with business users, service providers and management teams, professionally adjusting language and terminology as needed.
  • Call customer locations to identify issues with ATM’s.
  • Be the technology advocate for the businesses and/or customers we support.
  • Deliver exceptional and quality customer service.
  • Provide efficient productivity and superior quality service while working in a fast-paced environment.
  • include the following. Other duties may be assigned.


SYSTEMS INVOLVED: 
  • Fiserv Device Manager.
  • Crosstec.
  • CORE.
  • Webtools.
  • Excel.
  • Oracle.

SUPERVISORY RESPONSIBILITIES:
No

EDUCATION, EXPERIENCE & REQUIREMENTS:
  • Associates degree required or relative work experience required.
  • Must have 2 years work experience with any technical discipline.
  • Must have excellent customer service skills.
  • Strong communication skills.
  • Ability to follow complex and unique processes and adapt to change rapidly.
  • Analytical thought needed to resolve issues in a variety of complex situations.
  • Ability to manage multiple issues in a fast paced, deadline driven environment.
  • Must be detail-oriented.
  • Must possess strong problem-solving skills.
  • Excellent organizational and time management skills to manage several issues and follow-ups simultaneously.
  • Proficient in MS Outlook and Word.
  • Must be at Intermediate Level with MS Excel.
  • Ability to type a minimum of 60 wpm.
  • Must be able to successfully pass all applicable background screening tests.
  • Must have excellent communication skills, both written and oral.

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