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Atm Monitoring Jobs (NOW HIRING)

NCR Atleos

ATM Monitoring Associate I

Frisco, TX · On-site

$25 - $26.44/hr

ATM Monitoring Associate I Location: Frisco, TX MUST BE IN OFFICE 3X A WEEK SUMMARY: As the global leader in ATM deployment and management, no one operates more ATMs in more locations than NCR Atelos.

Northwest Bank

ATM Manager

Warren, PA · On-site

This position requires a holistic knowledge of the ATM ecosystem including but not limited to ATM Software builds, configurations, and deployments, ATM Monitoring, Software Distribution, ATM Security ...

Northwest

ATM Manager

Warren, PA

Monitors industry trends and recommends new products and services to benefit the bank customers. Direct the preparation of ATM related reports. Work directly with members, external persons and ...

Northwest Bank

ATM Manager

Warren, PA · On-site

Monitors industry trends and recommends new products and services to benefit the bank customers. * Direct the preparation of ATM related reports. * Work directly with members, external persons and ...

Northwest

ATM Manager

Erie, PA

Monitors industry trends and recommends new products and services to benefit the bank customers. Direct the preparation of ATM related reports. Work directly with members, external persons and ...

Northwest Bank

ATM Manager

Columbus, OH · On-site

Monitors industry trends and recommends new products and services to benefit the bank customers. * Direct the preparation of ATM related reports. * Work directly with members, external persons and ...

Northwest

ATM Manager

Columbus, OH · On-site

Monitors industry trends and recommends new products and services to benefit the bank customers. Direct the preparation of ATM related reports. Work directly with members, external persons and ...

Northwest

ATM Manager

Bellevue, PA · On-site

Monitors industry trends and recommends new products and services to benefit the bank customers. Direct the preparation of ATM related reports. Work directly with members, external persons and ...

Northwest Bank

ATM Manager

Erie, PA · On-site

Monitors industry trends and recommends new products and services to benefit the bank customers. * Direct the preparation of ATM related reports. * Work directly with members, external persons and ...

Northwest Bank

ATM Manager

Bellevue, PA · On-site

Monitors industry trends and recommends new products and services to benefit the bank customers. * Direct the preparation of ATM related reports. * Work directly with members, external persons and ...

NCR Atleos

Cash Logistics Coordinator

Frisco, TX · Hybrid

Change status of ATM monitoring ahead of scheduled services. * Monitor and confirm completion of scheduled services using internal and external data sources. * Follow established escalation processes ...

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How much do atm monitoring jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for atm monitoring in the United States is $24.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $23.08 per hour, depending on experience, location, and employer.

What is an atm monitoring?

An ATM Monitoring job involves overseeing and ensuring the proper functioning of Automated Teller Machines (ATMs). Responsibilities typically include tracking ATM performance, identifying and resolving technical issues, and responding to alerts for cash shortages, network failures, or security threats. Professionals in this role use specialized software to monitor ATM networks in real time and coordinate with relevant teams for maintenance and issue resolution. Effective ATM monitoring helps ensure seamless transactions, uptime reliability, and security compliance.

What does an atm monitoring do?

In an ATM Monitoring role, your primary responsibility is to continuously oversee a network of ATMs to ensure they are operating smoothly and securely. You will monitor system alerts, respond to outage or malfunction notifications, and coordinate with field technicians or banking staff to resolve issues promptly. Additionally, you may analyze transaction data for signs of fraud or tampering and maintain detailed logs or reports for compliance purposes. The role often involves working with IT teams and customer service departments to keep ATM services running optimally and address any challenges that arise quickly.

What are the key skills and qualifications needed to thrive in atm monitoring?

To thrive in ATM Monitoring, you need strong analytical abilities, attention to detail, and experience with financial transaction monitoring or IT support, often supported by a degree in information technology or a related field. Familiarity with network monitoring tools, ATM management software, and knowledge of security protocols are typically required, and certifications such as CompTIA Security+ can be beneficial. Effective communication skills, problem-solving abilities, and a proactive approach to incident resolution are key soft skills. These qualities ensure timely detection and resolution of technical issues, reducing downtime and enhancing customer satisfaction in bank operations.

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Atm Monitoring jobs near you
Infographic showing various Atm Monitoring job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $51,587 per year, or $24.8 per hour.

ATM Monitoring Associate I

NCR Atleos

Frisco, TX • On-site

$25 - $26.44/hr

Full-time

Re-posted 13 days ago

NCR Atleos rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

216th of 242 rated software companies

Job description

Job Position: ATM Monitoring Associate I
Location: Frisco, TX
MUST BE IN OFFICE 3X A WEEK

SUMMARY:
As the global leader in ATM deployment and management, no one operates more ATMs in more locations than NCR Atelos. Our processing network, service delivery platform, operational expertise and scale advantages are being leveraged for cost-effective expansion into new markets of opportunity through both organic growth and targeted acquisitions. NCR Atleos puts a relentless focus on improving the productivity of our ATMs for the benefit of retailers, consumers and financial institutions alike.

The ATM Monitoring Analyst must be an individual who is proactive, team oriented and possesses excellent communication skills and the technological expertise necessary to diagnose and resolve issues.  This individual will represent the Technical Support Team by providing technical support for Automated Teller Machine (ATM) equipment across the U.S. in a high-level capacity.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime.
  • Research service history on ATM’s to identify service issues.
  • Utilize monitoring tools and ticketing systems for addressing issues.
  • Manipulate data within excel to analyze ATM inactivity.
  • Manage multiple avenues of issues through monitoring, email and phone to ensure business expectations for service standards are met.
  • Effectively communicate issues and status updates with business users, service providers and management teams, professionally adjusting language and terminology as needed.
  • Call customer locations to identify issues with ATM’s.
  • Be the technology advocate for the businesses and/or customers we support.
  • Deliver exceptional and quality customer service.
  • Provide efficient productivity and superior quality service while working in a fast-paced environment.
  • include the following. Other duties may be assigned.


SYSTEMS INVOLVED: 
  • Fiserv Device Manager.
  • Crosstec.
  • CORE.
  • Webtools.
  • Excel.
  • Oracle.

SUPERVISORY RESPONSIBILITIES:
No

EDUCATION, EXPERIENCE & REQUIREMENTS:
  • Associates degree required or relative work experience required.
  • Must have 2 years work experience with any technical discipline.
  • Must have excellent customer service skills.
  • Strong communication skills.
  • Ability to follow complex and unique processes and adapt to change rapidly.
  • Analytical thought needed to resolve issues in a variety of complex situations.
  • Ability to manage multiple issues in a fast paced, deadline driven environment.
  • Must be detail-oriented.
  • Must possess strong problem-solving skills.
  • Excellent organizational and time management skills to manage several issues and follow-ups simultaneously.
  • Proficient in MS Outlook and Word.
  • Must be at Intermediate Level with MS Excel.
  • Ability to type a minimum of 60 wpm.
  • Must be able to successfully pass all applicable background screening tests.
  • Must have excellent communication skills, both written and oral.

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