Production Support Manager
Atlanta, GA · On-site
Monitor and report on: * ATM uptime * Transaction success rates * MTTR * Incident recurrence * Provide regular service health and operational performance reporting to leadership Required ...
Production Support Manager
Atlanta, GA · On-site
Monitor and report on: * ATM uptime * Transaction success rates * MTTR * Incident recurrence * Provide regular service health and operational performance reporting to leadership Required ...
Production Support Manager
Atlanta, GA · On-site
Monitor and report on: * ATM uptime * Transaction success rates * MTTR * Incident recurrence * Provide regular service health and operational performance reporting to leadership Required ...
Production Support Manager
Atlanta, GA · On-site
Monitor and report on: * ATM uptime * Transaction success rates * MTTR * Incident recurrence * Provide regular service health and operational performance reporting to leadership Required ...
Armed Transport Guard
Norcross, GA · On-site
$16.50 - $20.75/hr
... ATM services, and secure logistics for banks, retailers, and government clients. We take pride in ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard
Norcross, GA · On-site
$16.50 - $20.75/hr
... ATM services, and secure logistics for banks, retailers, and government clients. We take pride in ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard
Atlanta, GA · On-site
$16.75 - $21.25/hr
... ATM services, and secure logistics for banks, retailers, and government clients. We take pride in ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard
Atlanta, GA · On-site
$16.75 - $21.25/hr
... ATM services, and secure logistics for banks, retailers, and government clients. We take pride in ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard
Atlanta, GA · On-site
$16.75 - $21.25/hr
... ATM services, and secure logistics for banks, retailers, and government clients. We take pride in ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard
Atlanta, GA · On-site
$16.75 - $21.25/hr
... ATM services, and secure logistics for banks, retailers, and government clients. We take pride in ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Bank Argo Teller Technical Analyst
Buford, GA · On-site
$14.25 - $17.75/hr
... ATM / PIN pad • Signature pads • Cash recyclers • Check scanners ⸻ 3. Incident & Problem Management • Monitor production issues and alerts • Perform root cause analysis • Coordinate ...
Bank Argo Teller Technical Analyst
Buford, GA · On-site
$14.25 - $17.75/hr
... ATM / PIN pad • Signature pads • Cash recyclers • Check scanners ⸻ 3. Incident & Problem Management • Monitor production issues and alerts • Perform root cause analysis • Coordinate ...
Bank Argo Teller Technical Analyst
$14.25 - $17.75/hr
... ATM / PIN pad • Signature pads • Cash recyclers • Check scanners ⸻ 3. Incident & Problem Management • Monitor production issues and alerts • Perform root cause analysis • Coordinate ...
Quick apply
Bank Argo Teller Technical Analyst
$14.25 - $17.75/hr
... ATM / PIN pad • Signature pads • Cash recyclers • Check scanners ⸻ 3. Incident & Problem Management • Monitor production issues and alerts • Perform root cause analysis • Coordinate ...
Armed Transport Guard- LLV
Norcross, GA · On-site
$16.50 - $20.75/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
Norcross, GA · On-site
$16.50 - $20.75/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.50 - $20.75/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.50 - $20.75/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.75 - $21.25/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.75 - $21.25/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.50 - $20.75/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.50 - $20.75/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
Savannah, GA · On-site
$16.25 - $20.50/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
Savannah, GA · On-site
$16.25 - $20.50/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.25 - $20.50/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.25 - $20.50/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.25 - $20.50/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.25 - $20.50/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.75 - $21.25/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
$16.75 - $21.25/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
Hapeville, GA · On-site
$16.75 - $21.25/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
Armed Transport Guard- LLV
Hapeville, GA · On-site
$16.75 - $21.25/hr
... and ATM managed services. Our customers include financial institutions, retailers, government ... You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter ...
File Clerk
Atlanta, GA · On-site
$15.75 - $19/hr
... ATM, and ticket redemption games. Our products are placed Nationwide in bars, restaurants, hotels ... Monitor inventory of files, paper clips etc. and report shortages. Qualifications Requirements:
File Clerk
Atlanta, GA · On-site
$15.75 - $19/hr
... ATM, and ticket redemption games. Our products are placed Nationwide in bars, restaurants, hotels ... Monitor inventory of files, paper clips etc. and report shortages. Qualifications Requirements:
Monitor service metrics and client satisfaction results, escalate trends and risks, and support ... Familiarity with debit and credit processing platforms, STAR, ATM servicing, or related payment ...
Monitor service metrics and client satisfaction results, escalate trends and risks, and support ... Familiarity with debit and credit processing platforms, STAR, ATM servicing, or related payment ...
Card Services Representative II
Atlanta, GA · On-site
$18.98 - $23.73/hr
Seeking 2-3 years minimum Card Services experience (Credit cards, Debit Cards, and ATM) with a ... Monitor daily activity reports to protect members and credit union from unnecessary losses. Block ...
Quick apply
Card Services Representative II
Atlanta, GA · On-site
$18.98 - $23.73/hr
Seeking 2-3 years minimum Card Services experience (Credit cards, Debit Cards, and ATM) with a ... Monitor daily activity reports to protect members and credit union from unnecessary losses. Block ...
Monitor and evaluate branch workflows to identify opportunities for process improvements and efficiencies. * Ensure proper cash management, including vault operations, ATM balancing, and branch cash ...
Monitor and evaluate branch workflows to identify opportunities for process improvements and efficiencies. * Ensure proper cash management, including vault operations, ATM balancing, and branch cash ...
Atm Monitoring information
See Georgia salary details
$11.98 - $14.60
7% of jobs
$16.28 is the 25th percentile. Wages below this are outliers.
$14.60 - $17.22
27% of jobs
The median wage is $18.02 / hr.
$17.22 - $19.84
49% of jobs
$19.84 - $22.46
4% of jobs
$22.46 - $25.08
1% of jobs
$25.08 - $27.70
0% of jobs
$27.70 - $30.32
5% of jobs
$30.32 - $32.94
1% of jobs
$32.94 - $35.56
0% of jobs
$35.56 - $38.18
0% of jobs
$38.18 - $40.80
4% of jobs
$11
$20
$40
How much do atm monitoring jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for atm monitoring in Georgia is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $19.47 per hour, depending on experience, location, and employer.
What is an ATM Monitoring job?
An ATM Monitoring job involves overseeing and ensuring the proper functioning of Automated Teller Machines (ATMs). Responsibilities typically include tracking ATM performance, identifying and resolving technical issues, and responding to alerts for cash shortages, network failures, or security threats. Professionals in this role use specialized software to monitor ATM networks in real time and coordinate with relevant teams for maintenance and issue resolution. Effective ATM monitoring helps ensure seamless transactions, uptime reliability, and security compliance.
What are the typical daily tasks and responsibilities in an ATM Monitoring position?
In an ATM Monitoring role, your primary responsibility is to continuously oversee a network of ATMs to ensure they are operating smoothly and securely. You will monitor system alerts, respond to outage or malfunction notifications, and coordinate with field technicians or banking staff to resolve issues promptly. Additionally, you may analyze transaction data for signs of fraud or tampering and maintain detailed logs or reports for compliance purposes. The role often involves working with IT teams and customer service departments to keep ATM services running optimally and address any challenges that arise quickly.
What are the key skills and qualifications needed to thrive in the Atm Monitoring position, and why are they important?
To thrive in ATM Monitoring, you need strong analytical abilities, attention to detail, and experience with financial transaction monitoring or IT support, often supported by a degree in information technology or a related field. Familiarity with network monitoring tools, ATM management software, and knowledge of security protocols are typically required, and certifications such as CompTIA Security+ can be beneficial. Effective communication skills, problem-solving abilities, and a proactive approach to incident resolution are key soft skills. These qualities ensure timely detection and resolution of technical issues, reducing downtime and enhancing customer satisfaction in bank operations.
What are the most commonly searched types of Atm Monitoring jobs in Georgia? The most popular types of Atm Monitoring jobs in Georgia are:
What are popular job titles related to Atm Monitoring jobs in Georgia? For Atm Monitoring jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Atm Monitoring jobs in Georgia look for? The top searched job categories for Atm Monitoring jobs in Georgia are:
What cities in Georgia are hiring for Atm Monitoring jobs? Cities in Georgia with the most Atm Monitoring job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Truist rating
8.3
Based on 109 frontline employees who took The Breakroom Quiz
34th of 141 rated banks
Job description
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Production Support Manager is responsible for ensuring the availability, stability, security, and performance of ATM and banking production systems. This role leads global onshore and offshore support teams, manages incidents and problems, and ensures ATM services operate in compliance with ITIL best practices, regulatory standards, and business SLAs.
Maintain appropriate Risk Profile through owning the first line of Risk defense, proactively identifying risks, and implementing the necessary mitigations where warranted. Partner effectively with 2nd line of defense, Auditor, and regulators to ensure Risk is identified and mitigated appropriately.
Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews.
This position is onsite and requires working in the office five days per week located in Atlanta, GA or Charlotte, NC.
Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Preferred Qualifications:
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Production Support Manager is responsible for ensuring the availability, stability, security, and performance of ATM and banking production systems. This role leads global onshore and offshore support teams, manages incidents and problems, and ensures ATM services operate in compliance with ITIL best practices, regulatory standards, and business SLAs.
Maintain appropriate Risk Profile through owning the first line of Risk defense, proactively identifying risks, and implementing the necessary mitigations where warranted. Partner effectively with 2nd line of defense, Auditor, and regulators to ensure Risk is identified and mitigated appropriately.
Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews.
This position is onsite and requires working in the office five days per week located in Atlanta, GA or Charlotte, NC.
Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Own end-to-end production support for ATM platforms, networks, middleware, and integrations
- Ensure 24x7 availability of ATM services including:
- Transaction processing
- Switching systems
- Cash management interfaces
- Network connectivity and vendor integrations
- Lead global onshore and offshore production support teams (L1/L2/L3)
- Establish clear ownership and handoffs across time zones
- Define follow-the-sun support models for ATM operations
- Ensure consistent ITIL process adherence across all regions
- Manage on-call rotations, escalation paths, and knowledge sharing
- Coach and mentor teams to improve operational maturity and performance
- Manage relationships with ATM vendors, switch providers, network providers, and OEMs
- Drive vendor SLAs, escalations, and root cause accountability
- Coordinate joint incident response and problem resolution
- Ensure vendor changes align with production stability and risk guidelines
- Own ATM service SLAs, OLAs, and KPIs
- Monitor and report on:
- ATM uptime
- Transaction success rates
- MTTR
- Incident recurrence
- Provide regular service health and operational performance reporting to leadership
Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree and equivalent combination of advanced education and experience, which could include any combination of 8 years of experience in IT software engineering, 5 years' relevant business experience (i.e. making technical-related decisions on the business side), 5 years' experience in project management, and at least 2 years of management experience
- Broad and in-depth knowledge of technology trends, competitive environment, regulatory requirements and trends, and IT strategies employed to continually meet the demands of clients and regulators
- Ability to translate enterprise level strategic planning information into software and data management needs, create business plans, and turn them into effective business solutions
- Executive level communications skills, including, strong negotiation/facilitation/presentation skills and experience negotiating with vendors for relevant products and services
- Ability to lead projects of significant complexity and risk exposure, particularly with enterprise-wide implications
- Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of complex business objectives and priorities
- Ability to lead and manage the performance of multiple teams against a set of financial and operational objectives
Preferred Qualifications:
- Strong hands-on experience with ATM environments and banking systems
- Understanding of:
- ATM transaction flows
- Switching platforms
- Network connectivity and reconciliation
- Experience supporting high-volume, customer-facing financial systems
- Familiarity with security and compliance requirements in banking
- Proven experience managing distributed onshore and offshore teams
- Strong incident leadership under pressure
- Excellent stakeholder and executive communication skills
- Ability to balance operational stability, regulatory compliance, and business urgency
- Bachelor's degree in Computer Science, Engineering, or related field
- 10+ years of IT operations / production support experience
- 5+ years in managing ATM or banking production environments
- 3+ years managing onshore/offshore teams
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
About Truist
Sourced by ZipRecruiter
Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2019