Athletic Operations Manager Jobs in Miami, FL (NOW HIRING)

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The University of Miami/UHealth Department of Ortho Sports Medicine has an exciting opportunity for a full time Supervisor, Athletic Trainer to work in Coral Gables, FL. The Supervisor, Athletic Trainer assures the highest quality of patient care is provided by the athletic training staff and serves as a vital member of the department/unit management team. The individual in this position supervises athletic trainers and assists with the coordination of administrative support services as required for the operation of the department/unit. The incumbent also has direct patient contact under the supervision of attending physicians for the evaluation and treatment of medical and musculoskeletal pathology. The Supervisor, Athletic Trainer possesses the clinical evaluation and educational skills expected of an athletic trainer to effectively provide patient-centered care.

CORE JOB FUNCTIONS

• Responsible for the supervision and the performance management/processing of Athletic Trainers, and other clinical staff as needed, including: hiring, training, evaluating, terminating and processing leave requests, FMLA's, accommodations and gathering any information required

• Manage staff daily and promote lines of open communication, resolve staff conflict and grievances effectively, maintain satisfied and capable staff and maintain a positive atmosphere in clinic. Encourage staff development.

• Coordinate staffing athletic trainers at all locations

• Maintains and monitors all staff schedules, overtime, PTO (vacation/sick), jury duty, educational, payroll adjustments; etc.

• Provides supervision to ensure the effective implementation of patient services.

• Maintains liaison with practice managers, physicians, athletic trainers and other staff.

• Maintains constant communication (in-person, email, phone/voicemail, electronic medical record) with team and other contacts, including some after hours when necessary.

• Conducts meetings with subordinates to ensure compliance with established practices.

• Adheres to all program and agency policies and procedures.

• Develops and implements operating policies and procedures and ensures compliance with University policies and procedures, keeping employees abreast of current changes and standards

• Maintains awareness of current medical technology, health insurance trends, and government regulations.

• Maintains a positive professional relationship with agency and intra-agency personnel.

• Ensures employees are trained on controls within the function and on University policy and procedures.

• Conduct comprehensive or episodic health history and physical assessment of patients with acute, chronic, or potential injuries and illnesses

• Take a thorough history, including but not limited to: chief complaint, vitals, pain score, mechanism of injury, past medical history, and review of systems

• Perform an appropriate physical examination, including but not limited to: range of motion testing, strength/manual muscle testing, neurovascular and sensation testing, palpation, special and ligamentous testing, and functional testing

• Accurately and appropriately transcribe, enter, and/or execute standing orders at the direction of the supervising physician within the limits of the practice agreement/scope of practice

• Provide patient education including answering questions and instructing on rehabilitation exercises

• Document patient encounters and communicate with patients, other staff, and providers in electronic medical record

• Schedules patient appointments, adds/removes/edit appointment slots, and edits appointment notes

• Assists with clinic closures and reschedules by contacting patients and rescheduling appointments

• Reviews clinic appointments as scheduled and communicates with schedulers as well as providers to ensure patients are scheduled with the most appropriate provider

• Facilitates referrals to and from assigned providers

• Responds to patient grievances, communicates with Patient Experience, gathers information from faculty and staff regarding patient issues

• Attend division leadership meetings

• Serve as a liaison to the university's ATEP and serve as a preceptor, mentor, and/or supervisor for students observing, shadowing, and obtaining clinical experience in sports medicine

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's degree in relevant field

Certification and Licensing:

Active FL Athletic Trainer license

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills, and Attitudes:

• Ability to exercise sound judgment in making critical decisions.

• Ability to effectively plan, delegate and/or supervise the work of others.

• Ability to lead, motivate, develop and train others.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to process and handle confidential information with discretion.

Department Specific Functions

• Serve as Program Director for Athletic Training Residency and Fellowship

• Attend department leadership meetings

• Responsible for the supervision and performance management/processing of Athletic Trainers (clinic, outreach, and per diem), and other clinical staff as needed, including: hiring, training, evaluating, terminating and processing leave requests, FMLA's, accommodations and gathering any information required

• Manage staff daily and promote lines of open communication, resolve staff conflict and grievances effectively, maintain satisfied and capable staff and maintain a positive atmosphere in clinic. Encourage staff development.

• Coordinate staffing athletic trainers at all locations: clinic and outreach Maintain and monitor all staff schedules, overtime, PTO (vacation/sick), jury duty, educational, payroll adjustments; etc.

• Maintains constant communication (in-person, email, phone/voicemail, electronic medical record) with team and other contact, including some after hours when necessary.

• Schedules patient appointments, adds/removes/edit appointment slots, and edits appointment notes

• Assists with clinic closures and reschedules by contacting patients and rescheduling appointments

• Reviews clinic appointments as scheduled and communicates with schedulers as well as providers to ensure patients are scheduled with the most appropriate provider

• Facilitates referrals to and from assigned providers

• Responds to patient grievances, communicates with Patient Experience, gathers information from faculty and staff regarding patient issues

• Assist Sr. Practice Manager with daily operations at clinic location

• Assist outreach coordinator with outreach relationships

• Collaborate with department leadership on operational projects

• Additional duties as assigned

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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