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Atg Tickets Jobs (NOW HIRING)

ATG Entertainment USA

Production Manager

Brooklyn, NY · Remote

$75K - $80K/yr

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts ...

ATG Entertainment USA

IT TECHNICIAN

Manhattan, NY · On-site

ATG Entertainment USA is a world leader in live entertainment, seeking an IT Technician to join ... support tickets using an IT ticketing system (e.g. Jira or ServiceNow). • Maintain accurate ...

Orton Motor, Inc.

Maintenance Manager

Walker, MN

... items like ATG, etc. * Maintain a centralized database or software system to track maintenance tickets, schedules, and equipment lifecycles. * Prepare and manage the maintenance department ...

Orton's

Maintenance Manager

Walker, MN · On-site

... items like ATG, etc. * Maintain a centralized database or software system to track maintenance tickets, schedules, and equipment lifecycles. * Prepare and manage the maintenance department ...

All JobsAtg Tickets Jobs

Atg Tickets information

See salary details

$6

$42

$83

How much do atg tickets jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for atg tickets in the United States is $42.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $64.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service representative at ATG Tickets?

To excel as an ATG Tickets Customer Service Representative, you need strong communication skills, attention to detail, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems such as AudienceView, CRM platforms, and point-of-sale software is typically required. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help you deliver excellent customer experiences. These competencies ensure efficient ticket sales, resolve customer issues effectively, and maintain the company's reputation for high-quality service.

What is ATG Tickets?

ATG Tickets is a leading UK-based ticketing company that specializes in selling tickets for theatre shows, live events, and performances. It is part of the Ambassador Theatre Group (ATG), which operates numerous theatres across the UK and internationally. ATG Tickets provides an online platform where customers can browse, book, and purchase tickets for a wide range of shows, including West End productions, touring plays, concerts, and family events. The company is known for its user-friendly website, secure booking process, and customer support services.

What is the difference between Atg Tickets vs Customer Service Representative?

AspectAtg TicketsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge of ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, theaters, sports arenasCall centers, retail stores, offices
Industry UsageEvent management, entertainment, sportsRetail, hospitality, customer support

Atg Tickets and Customer Service Representatives both focus on assisting customers, but Atg Tickets specializes in ticketing for events and venues, often requiring technical knowledge of ticketing systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While their roles overlap in customer interaction, their work environments and specific skills differ significantly.

What does a customer service representative at ATG Tickets do?

As a Customer Service Representative at ATG Tickets, your main responsibilities include assisting customers with ticket purchases, handling inquiries about events and venues, resolving ticketing issues, and processing exchanges or refunds as needed. You will also provide information about seating options, accessibility, and show details to ensure patrons have a smooth and enjoyable experience. This role is highly collaborative, often working closely with box office teams, marketing, and event managers to address customer needs and implement feedback. Your day-to-day efforts directly enhance customer satisfaction and help maintain ATG Tickets' reputation for excellent service.
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Atg Tickets jobs near you
Infographic showing various Atg Tickets job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Contract, 1% Nights, and 3% Summer. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $88,907 per year, or $42.7 per hour.

Customer Technical Support Specialist NEN

ATG

Dahlgren, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Employment Type: Full-Time
Shift: Day
** This position is contingent upon award of the contract.
About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
ATG is seeking a Customer Technical Support Specialist (NEN) to support the Naval Surface Warfare Center Dahlgren Division (NSWCDD) Code 104. The selected candidate will provide enterprise desktop and network end-user support, troubleshoot hardware and software issues, install and configure IT equipment, and assist customers with maintaining reliable access to enterprise information systems while supporting Help Desk and Network Enterprise Network (NEN) operations.
Key Responsibilities
  • Provide Tier I/II technical support for desktop, laptop, printer, peripheral, and mobile device issues.
  • Install, configure, troubleshoot, and maintain Windows workstations and standard software.
  • Respond to incidents and service requests using the Government IT Service Management (ITSM) system.
  • Support user account management, password resets, and access requests.
  • Assist with hardware deployments, refreshes, imaging, and equipment inventory.
  • Escalate unresolved issues to senior technical staff and track tickets through completion.
  • Support NEN connectivity, peripheral devices, and customer workstations.
  • Maintain technical documentation and knowledge articles while delivering excellent customer service.

Qualifications
Required:
  • Bachelor's degree
  • Minimum two (2) years of IT customer support or desktop support experience.
  • Current DoD 8570/8140 IAT Level II certification.
  • Ability to obtain and maintain a Tier 3 investigation.
  • Experience supporting Microsoft Windows, Microsoft Office, and enterprise desktop environments.
  • Strong communication and customer service skills.
  • U.S. Citizenship.

Desired:
  • Experience supporting Department of the Navy or NAVSEA.
  • CompTIA Network+ or Microsoft certification.
  • Experience with Active Directory and ITSM platforms.

Physical and Environmental Conditions
Normal Office Environment. Requires Sitting, Standing, Near Acuity, Speaking with colleagues and customers, Listening, Sight, Use of hands/fingers.
Additional Benefits
  • Performance Bonuses and annual salary reviews
  • Health, dental, and vision insurance
  • Short Term Disability, Long Term Disability, and Life Insurance
  • 401(k) plan with company match
  • Opportunities for professional growth and development
  • A collaborative and inclusive work environment

ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status

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