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Atg Tickets Jobs (NOW HIRING)

ATG Entertainment USA

Be Seen First

Server and Runner

New York, NY · On-site

$20.76/hr

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts ...

ATG Entertainment USA

Be Seen First

Server and Runner

New York, NY · On-site

$20.76/hr

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts ...

Tri Star Energy

IT Field Technician

Nashville, TN

Provides technical support/maintenance for third-party equipment (Veeder Root ATG, money order ... Monitors all unresolved tickets, follows up with assigned personnel and communicates target dates ...

Tri Star Energy

IT Field Technician

Nashville, TN · On-site

Provides technical support/maintenance for third-party equipment (Veeder Root ATG, money order ... Monitors all unresolved tickets, follows up with assigned personnel and communicates target dates ...

Tri Star Energy

IT Field Technician

Nashville, TN

Provides technical support/maintenance for third-party equipment (Veeder Root ATG, money order ... Monitors all unresolved tickets, follows up with assigned personnel and communicates target dates ...

Orton Motor, Inc.

Maintenance Manager

Walker, MN

... items like ATG, etc. * Maintain a centralized database or software system to track maintenance tickets, schedules, and equipment lifecycles. * Prepare and manage the maintenance department ...

Tri Star Energy

IT Field Engineer

Nashville, TN · On-site

Provides technical support/maintenance for third-party equipment (Veeder Root ATG, money order ... Monitors all unresolved tickets, follows up with assigned personnel and communicates target dates ...

Tri Star Energy

IT Field Engineer

Nashville, TN

Provides technical support/maintenance for third-party equipment (Veeder Root ATG, money order ... Monitors all unresolved tickets, follows up with assigned personnel and communicates target dates ...

Orton's

Maintenance Manager

Walker, MN · On-site

... items like ATG, etc. * Maintain a centralized database or software system to track maintenance tickets, schedules, and equipment lifecycles. * Prepare and manage the maintenance department ...

Tri Star Energy

IT Field Engineer

Nashville, TN · On-site

Provides technical support/maintenance for third-party equipment (Veeder Root ATG, money order ... Monitors all unresolved tickets, follows up with assigned personnel and communicates target dates ...

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All JobsAtg Tickets Jobs

Atg Tickets information

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$6

$42

$83

How much do atg tickets jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for atg tickets in the United States is $42.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $64.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ATG Tickets Customer Service Representative, and why are they important?

To excel as an ATG Tickets Customer Service Representative, you need strong communication skills, attention to detail, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems such as AudienceView, CRM platforms, and point-of-sale software is typically required. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help you deliver excellent customer experiences. These competencies ensure efficient ticket sales, resolve customer issues effectively, and maintain the company's reputation for high-quality service.

What are ATG Tickets?

ATG Tickets is a leading UK-based ticketing company that specializes in selling tickets for theatre shows, live events, and performances. It is part of the Ambassador Theatre Group (ATG), which operates numerous theatres across the UK and internationally. ATG Tickets provides an online platform where customers can browse, book, and purchase tickets for a wide range of shows, including West End productions, touring plays, concerts, and family events. The company is known for its user-friendly website, secure booking process, and customer support services.

What is the difference between Atg Tickets vs Customer Service Representative?

AspectAtg TicketsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge of ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, theaters, sports arenasCall centers, retail stores, offices
Industry UsageEvent management, entertainment, sportsRetail, hospitality, customer support

Atg Tickets and Customer Service Representatives both focus on assisting customers, but Atg Tickets specializes in ticketing for events and venues, often requiring technical knowledge of ticketing systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While their roles overlap in customer interaction, their work environments and specific skills differ significantly.

What are the typical responsibilities of a Customer Service Representative at ATG Tickets, and how do they contribute to the overall patron experience?

As a Customer Service Representative at ATG Tickets, your main responsibilities include assisting customers with ticket purchases, handling inquiries about events and venues, resolving ticketing issues, and processing exchanges or refunds as needed. You will also provide information about seating options, accessibility, and show details to ensure patrons have a smooth and enjoyable experience. This role is highly collaborative, often working closely with box office teams, marketing, and event managers to address customer needs and implement feedback. Your day-to-day efforts directly enhance customer satisfaction and help maintain ATG Tickets' reputation for excellent service.
More about Atg Tickets jobs
What states have the most Atg Tickets jobs? States with the most job openings for Atg Tickets jobs include:
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Atg Tickets jobs near you
Infographic showing various Atg Tickets job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 1% Full Time, 93% Part Time, 4% Temporary, and 1% Nights. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $88,907 per year, or $42.7 per hour.
Citrix Systems Administrator and Cloud Infrastructure

Citrix Systems Administrator and Cloud Infrastructure

ATG

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Shift: N/A
About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) established in 2010. ATG has immense experience and a strong, solid reputation throughout various government agencies providing consistently superior, innovative and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF) and communications cybersecurity solutions as well as information technology (IT) and communications consulting, system engineering, integration, deployment and operation of state-of-the-art command and control and information systems that deliver critical network centric solution to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
ATG is seeking a highly skilled Cloud Infrastructure & Citrix Systems Administrator to support the Navy Maritime Maintenance Enterprise Solution (NMMES). This cloud-based software solution tracks, manages, schedules, and reports on critical maintenance and repairs for the US Naval Fleet across major national shipyards.
In this role, you will take ownership of a mission-critical infrastructure composed of web applications, AWS cloud architecture, and Citrix Virtual Apps and Desktops (CVAD) supporting over 1,500 active sessions daily. Because your work directly impacts fleet readiness, these platforms demand a 24/7/365 operational posture with a target of 100% uptime.
Key Responsibilities
  • Infrastructure Lifecycle: Install, configure, optimize, and maintain Citrix CVAD environments (focusing on versions 1912, 2402, and 2507) along with cloud resources within Amazon Web Services (AWS).
  • Tier 3 Troubleshooting: Rapidly diagnose and resolve complex session startup errors, performance degradation, and infrastructure bottlenecks utilizing deep knowledge of the OSI model.
  • Component Mastery: Manage and fine-tune core Citrix architecture components, including Delivery Controllers (DDC), StoreFront (SF), Workspace Environment Management (WEM), and Virtual Delivery Agents (VDA/VDI).
  • Cybersecurity Compliance: Drive quarterly Security Technical Implementation Guides (STIGs) compliance through proactive vulnerability scanning, aggressive risk mitigation, and robust technical reporting.
  • Automation & Scripting: Develop and run PowerShell scripts to automate infrastructure tasks, reduce resolution time, and improve overall system availability.
  • ITSM & Communication: Manage the operational lifecycle of tickets inside ServiceNow, accurately documenting Incidents (Inc), Knowledge Base entries (KB), Problem Cases (PB), and Change Requests (CR).
  • On-Call Operations: Participate in a structured team on-call rotation requiring an aggressive 15-minute response time on task. Represent the engineering team on critical incident bridge calls with Government Command Centers and end-users.
  • Relies on extensive experience and judgment to plan and accomplish goals and independently performs a wide variety of complicated tasks.
  • May provide consultation on complex projects and is considered to be the top level contributor/specialist.
  • May lead and direct the work of others.
  • Organizes and directs the configuration and operation of information management systems.
  • Responsible for directing the work of other system administrators to provide day-to-day system administration to include system and resource optimization, and user assistance.
  • Conducts capacity and performance analysis and provides system configuration change and upgrade recommendations.
  • Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administration procedures, and conducts system administrator training and skills assessment.
Qualifications:
Required :
  • Experience: At least 5 years of experience in the field or in a related area within DoW/Navy programs.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Requires US Citizenship
  • Required Security Clearance: Secret. An active Interim Secret clearance is acceptable for onboarding on day one.
  • Location: Must be local to Norfolk, VA, and available for 100% onsite attendance.
  • DoD Compliance: Ability to achieve 100% compliance with DoD 8140 Cyber Workforce Qualification Program (CWQP) credentials within a six (6) month grace period from hire.
  • Certifications: Must have and maintain active technical certifications relevant to the stack (e.g., Citrix CCA-V/CCP-V, AWS SysOps Administrator, or Microsoft Certified Server Administrator).

Desired:
  • 4+ years of direct, hands-on experience installing, configuring, and troubleshooting Citrix CVAD platforms.
  • Advanced fluency with PowerShell for server management, tasks automation, and tool deployment.
  • Demonstrable experience troubleshooting Citrix Session Launch sequences and deep network pathing.
  • High familiarity utilizing ServiceNow for Enterprise IT service request tracking and change control.
  • Prior experience working within a military command center structure or supporting US Navy software modernization initiatives.
Physical and Environmental Conditions
  • Work to be performed out of Norfolk, VA supporting various missions across the area of responsibility.
  • Must be able to sit for long periods of time in office-setting
Additional Benefits
  • Performance Bonuses and annual salary reviews
  • Health, dental, and vision insurance
  • Short Term Disability, Long Term Disability, and Life Insurance
  • 401(k) plan with company match
  • Opportunities for professional growth and development
  • A collaborative and inclusive work environment
ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language

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